WALI Dual Monitor Desk Mount (Model M002) User Manual

1. Introduction

Thank you for choosing the WALI Dual Monitor Desk Mount (M002). This manual provides detailed instructions to ensure a safe and efficient installation and operation of your new monitor mount. Please read this manual thoroughly before installation and keep it for future reference.

This desk mount is designed to enhance your workspace by providing an ergonomic setup for two monitors, freeing up valuable desk space. It supports monitors up to 27 inches, with a maximum weight capacity of 22 lbs per arm, and is compatible with VESA mounting patterns of 75x75mm or 100x100mm.

Important Safety Information:

• Do not begin installation until you have read and understood all instructions and warnings contained in this manual.
• Ensure that the mounting surface can safely support the combined weight of the mount and your monitors.
• Use only the components provided by WALI. Using unauthorized parts may cause damage or serious injury.
• If you have any questions or encounter difficulties, contact WALI customer support.

2. Package Contents

Verify that all components are present and undamaged before proceeding with installation. If any parts are missing or damaged, please contact WALI customer support.

• 1 x WALI Dual Monitor Mount (Black)
• Mounting Hardware Kit (various screws, washers, spacers)
• User Manual
• Allen Keys (for assembly and adjustments)

Image: Overview of the WALI Dual Monitor Desk Mount and its primary components, including the main pole, dual arms, and desk clamp/grommet base options.

3. Product Specifications

Image: Visual representation of display compatibility, showing maximum weight capacity (22lbs), VESA mounting holes (75x75mm/100x100mm), and maximum screen size (27 inches).

Image: Diagram illustrating the dimensions of the monitor mount, including the 16-inch height adjustment range and the integrated tool holder on the pole.

4. Setup Instructions

The WALI Dual Monitor Desk Mount offers two installation options: C-clamp and Grommet Base. Choose the method that best suits your desk.

4.1. Choosing Your Mounting Option

Image: Illustration showing both the C-clamp mounting option (for desk edges 0.4" to 3.5" thick) and the Grommet Base option (for desks with a pre-drilled hole, 0.4" to 2.4" thick).

• C-clamp: Ideal for desks with an accessible edge. Supports desk thickness from 0.4 inches to 3.5 inches.
• Grommet Base: Suitable for desks with a pre-drilled hole (grommet hole). Supports desk thickness from 0.4 inches to 2.4 inches.

4.2. C-clamp Installation

1. Attach the C-clamp assembly to the bottom of the main pole. Ensure it is securely fastened.
2. Position the C-clamp on the edge of your desk. Tighten the clamp screw until the mount is firmly secured to the desk. Do not overtighten.
3. Slide the monitor arms onto the main pole. Adjust the height as desired and secure with the provided collar and screw.
4. Attach the VESA plates to the back of your monitors using the appropriate screws from the hardware kit. Ensure the screws are tightened securely but do not overtighten.
5. Carefully slide the monitors (with VESA plates attached) onto the monitor arms. Ensure they click into place. Tighten any safety screws if applicable.

4.3. Grommet Base Installation

1. Disassemble the C-clamp components from the main pole if they are attached.
2. Assemble the grommet base components to the bottom of the main pole.
3. Insert the main pole through the grommet hole in your desk. From underneath the desk, secure the grommet base plate and tighten the nut until the mount is stable.
4. Slide the monitor arms onto the main pole. Adjust the height as desired and secure with the provided collar and screw.
5. Attach the VESA plates to the back of your monitors using the appropriate screws from the hardware kit. Ensure the screws are tightened securely but do not overtighten.
6. Carefully slide the monitors (with VESA plates attached) onto the monitor arms. Ensure they click into place. Tighten any safety screws if applicable.

5. Operating Instructions and Adjustments

Once installed, your WALI Dual Monitor Desk Mount allows for various adjustments to achieve an optimal ergonomic viewing position.

5.1. Monitor Adjustments

• Height Adjustment: Loosen the collar on the main pole, slide the arms up or down to your desired height, and then re-tighten the collar securely.
• Tilt: The monitor can be tilted +/- 90 degrees (up or down) to reduce glare and optimize viewing angles. Adjust by gently pushing or pulling the top or bottom of the monitor. You may need to adjust the tension screw on the tilt mechanism using an Allen key if it's too loose or too stiff.
• Swivel: The monitor arms can swivel +/- 90 degrees horizontally from the main pole. The VESA plate itself can also swivel +/- 90 degrees.
• Rotation: Rotate your monitor 360 degrees to switch between landscape and portrait orientations.

Image: Demonstrates the +/- 90 degree tilt capability of the monitor, allowing for flexible vertical angle adjustments.

Image: Shows the full range of angle adjustments for the monitor arms, including tilt and swivel at multiple joints, providing extensive positioning flexibility.

5.2. Cable Management

The WALI M002 mount includes integrated cable management clips to keep your workspace tidy and organized.

1. Route your monitor cables (power, video, etc.) along the underside of the monitor arms.
2. Use the provided cable clips or channels on the arms and the main pole to secure the cables.
3. Ensure cables have enough slack to allow for full range of motion without tension.

Image: Depicts how cables can be neatly routed and managed along the monitor arms and down the central pole, contributing to a clean and organized desk setup.

6. Maintenance

Regular maintenance will ensure the longevity and safe operation of your WALI Dual Monitor Desk Mount.

• Cleaning: Wipe the mount with a soft, damp cloth. Avoid abrasive cleaners or solvents that could damage the finish.
• Periodic Checks: Periodically check all screws and connections to ensure they remain tight and secure. Re-tighten if necessary.
• Tension Adjustment: If the monitor arms become too loose or too stiff, use the provided Allen keys to adjust the tension screws at the joints until the desired movement is achieved.

7. Troubleshooting

If you encounter any issues with your WALI Dual Monitor Desk Mount, refer to the following common problems and solutions:

If the problem persists after trying these solutions, please contact WALI customer support for further assistance.

8. Warranty and Customer Support

WALI products are designed for durability and performance. For information regarding product warranty, please refer to the warranty card included with your purchase or visit the official WALI website.

Customer Support:

If you require assistance with installation, troubleshooting, or have any questions about your WALI Dual Monitor Desk Mount, our experienced and friendly US-based customer support team is available to assist you 7 days a week.

• Email: Please refer to the contact information provided in your package or on the WALI official website for the most current email address.
• Online Resources: Visit the WALI store on Amazon for FAQs and additional product information: WALI Store

Please have your model number (M002) and purchase details ready when contacting support to ensure a quicker resolution.