Posiflex Aura PP8800 POS Printer User Manual

1. Introduction

This user manual provides detailed instructions for the installation, operation, and maintenance of your Posiflex Aura PP8800 POS Printer. Please read this manual thoroughly before using the printer to ensure proper functionality and to prevent damage.

2. Product Overview

The Posiflex Aura PP8800 is a high-speed thermal printer designed for Point-of-Sale (POS) environments. It offers reliable performance with features such as an auto cutter, spill-resistance, and flexible deployment options.

Key Features:

• High-speed thermal printing up to 220 mm/sec.
• Integrated auto cutter for efficient receipt handling.
• Supports 80 mm or 58 mm paper width.
• High resolution printing up to 8 dots/mm and 576 dots/line.
• QR code and PDF417 printing support.
• Drop-and-load action for easy paper roll replacement.
• Control over two cash drawers via one CR port.
• USB interface (True USB & Virtual COM selectable).

3. What's in the Box

Upon unpacking, please verify that all items are present and undamaged.

• Posiflex Aura PP8800 POS Printer Unit
• Power Adapter
• USB Cable
• Paper Roll (for initial setup)
• User Manual (this document)

4. Setup

4.1 Physical Installation

1. Placement: Place the printer on a stable, flat surface. Ensure adequate ventilation around the unit. The printer is wall-mount ready for flexible deployment if desired.
2. Connect Power: Connect the power adapter to the printer's power input port and then plug the adapter into a suitable power outlet.
3. Connect Data Cable: Connect the USB cable from the printer to your host computer or POS system.
4. Connect Cash Drawer (Optional): If using a cash drawer, connect its cable to the CR port on the printer. The PP8800 can control up to two cash drawers through this single port.

4.2 Loading Paper Roll

The PP8800 features a "drop-and-load" mechanism for easy paper roll replacement.

1. Open the printer cover by pressing the cover release latch (usually located on the side or front).
2. Insert the new thermal paper roll into the compartment with the paper feeding from the bottom and extending towards the front of the printer. Ensure the paper is aligned correctly. The printer supports 80 mm or 58 mm paper width.
3. Pull a small amount of paper out past the cutter.
4. Close the printer cover firmly until it latches securely.

Figure 1: Posiflex Aura PP8800 POS Printer with a paper roll loaded and ready for operation.

Figure 2: Posiflex Aura PP8800 POS Printer with the top cover closed, showing the sleek design.

4.3 Driver Installation

After physically connecting the printer, you will need to install the appropriate drivers on your computer or POS system.

1. Obtain the latest drivers from the official Posiflex website or the provided installation media.
2. Follow the on-screen instructions to install the drivers. Select the correct printer model (PP8800) and connection type (USB).
3. Once installed, perform a test print from your operating system's printer settings to confirm successful installation.

5. Operating the Printer

5.1 Powering On/Off

To power on the printer, ensure it is connected to a power source and press the power button (if present, or it may power on automatically when connected). The POWER indicator light will illuminate. To power off, disconnect from the power source or use the power button.

5.2 Indicator Lights and Buttons

• POWER: Indicates the printer is powered on.
• ERROR: Illuminates or blinks to indicate an error condition (e.g., paper jam, print head issue). Refer to the Troubleshooting section.
• PAPER OUT: Illuminates when the paper roll is empty or nearly empty.
• FEED Button: Press to advance the paper manually. Hold down to feed continuously.

5.3 Printing Receipts

Once the printer is set up and drivers are installed, you can print receipts directly from your POS software or application. Ensure the PP8800 is selected as the default printer or the target printer within your application.

5.4 Special Printing Functions

• QR Code and PDF417: The printer supports printing of QR codes and PDF417 barcodes. Ensure your POS software is configured to send these commands to the printer.
• Cash Drawer Control: The printer can trigger the opening of up to two connected cash drawers. This function is typically controlled by your POS software.
• Kitchen Bell Function (Optional): If equipped with the optional kitchen bell, the printer can activate it for order notifications.

6. Maintenance

6.1 Cleaning the Printer

Regular cleaning helps maintain print quality and extends the printer's lifespan.

• Exterior: Wipe the exterior with a soft, damp cloth. Avoid abrasive cleaners or solvents. The external cover offers spill-resistance.
• Print Head: Use a print head cleaning pen or an alcohol-soaked cotton swab to gently clean the thermal print head. Ensure the printer is off and cooled down before cleaning.
• Paper Path: Remove any paper dust or debris from the paper path using a soft brush or compressed air.

6.2 Paper Roll Recommendations

Use high-quality thermal paper rolls to ensure optimal print quality and to prevent damage to the print head. Avoid using paper that is creased, damaged, or has adhesive residue.

7. Troubleshooting

This section addresses common issues you might encounter with your PP8800 printer.

8. Specifications

9. Warranty and Support

For warranty information and technical support, please refer to the warranty card included with your product or visit the official Posiflex website. Keep your purchase receipt as proof of purchase.

Posiflex Official Website: www.posiflex.com