Introduction
This instruction manual provides essential information for the safe and effective use of your HUBERT Copper Chafer Chafing Dish, model CD12963SCP. Please read these instructions thoroughly before assembly and operation to ensure proper function and longevity of the product.
Product Components
The HUBERT Copper Chafer Chafing Dish comes with the following components:
- Copper Chafing Dish (Food Pan) with hand-hammered finish
- Water Pan
- Removable Cover (Lid)
- Black Metal Frame/Holder
- Built-in Wind Guard for fuel cans

Image 1: Fully assembled HUBERT Copper Chafer Chafing Dish. This image displays the copper food pan with its lid, resting on the black metal frame, which includes the built-in wind guard at the base.
Setup Instructions
- Unpack Components: Carefully remove all parts from the packaging. Inspect for any damage.
- Assemble Frame: Place the black metal frame on a stable, heat-resistant surface. Ensure the wind guard is securely positioned at the base.
- Insert Water Pan: Place the water pan into the black metal frame. Ensure it sits level and securely.
- Add Water: Pour hot water into the water pan. Do not overfill; ensure there is enough space for the food pan without displacement.
- Place Fuel Cans: Position appropriate chafing fuel cans (not included) under the water pan, within the wind guard area. Light the fuel cans according to their manufacturer's instructions.
- Insert Food Pan: Place the copper food pan into the water pan. Ensure it is centered and stable.
- Add Food: Fill the copper food pan with the desired hot food item.
- Position Lid: Place the removable cover securely on top of the copper food pan to retain heat and moisture.
Operating Instructions
- Pre-heating: Allow approximately 10-15 minutes for the water in the water pan to heat up and begin steaming before serving.
- Maintaining Temperature: The fuel cans will maintain the water temperature, which in turn keeps the food in the upper pan warm. Monitor fuel levels and replace cans as needed.
- Serving: Lift the lid carefully using the handle to access the food. Replace the lid promptly after serving to maintain food temperature.
- Safety Precautions: Always use caution when handling hot chafer components. Use heat-resistant gloves if necessary. Keep children and pets away from the operating chafer. Ensure adequate ventilation.
Cleaning and Maintenance
Proper cleaning and maintenance will extend the life and appearance of your chafer dish.
- Cool Down: Allow the chafer to cool completely before cleaning. Extinguish and remove fuel cans safely.
- Empty Contents: Carefully empty any remaining food from the food pan and water from the water pan.
- Washing: Wash all components (food pan, water pan, lid) with warm, soapy water and a soft cloth or sponge. For stubborn food residue, soak the pans before washing.
- Copper Care: The copper food pan has a hand-hammered finish. To maintain its luster, avoid abrasive cleaners or scouring pads that could scratch the surface. Polish with a copper cleaner periodically if desired, following the cleaner's instructions.
- Frame Cleaning: Wipe the black metal frame with a damp cloth. Dry thoroughly.
- Drying: Dry all components thoroughly immediately after washing to prevent water spots and maintain finish.
- Storage: Store the chafer in a clean, dry place.

Image 2: Close-up view of the hand-hammered copper finish. This detail highlights the texture and reflective quality of the copper surface, which requires specific care to maintain its appearance.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Food not staying warm | Insufficient water in water pan; fuel cans extinguished or low; lid not properly sealed. | Ensure water pan has adequate hot water. Check and replace fuel cans. Ensure lid is securely placed. |
| Chafer appears unstable | Frame not on a level surface; components not seated correctly. | Place chafer on a flat, stable surface. Re-seat water pan and food pan to ensure they are level. |
| Copper finish tarnishing | Exposure to air and moisture; lack of regular cleaning/polishing. | Clean and dry thoroughly after each use. Use a specialized copper cleaner and polish as needed. |
Specifications
- Model Number: CD12963SCP
- Brand: HUBERT
- Capacity: 8 Quarts
- Material: Stainless Steel (pans, lid), Copper (food pan finish), Metal (frame)
- Color: Copper (food pan), Black (frame)
- Power Source: Fuel Based (fuel cans not included)
- Item Weight: Approximately 7 Pounds
- Included Components: Food Pan, Water Pan, Lid, Frame with Wind Guard
Warranty and Support
This instruction manual does not contain specific warranty details or direct customer support contact information. For warranty inquiries, technical support, or replacement parts, please refer to the original purchase documentation or contact the manufacturer, HUBERT, directly through their official website or customer service channels.
Note: Protection plans mentioned during purchase are typically third-party services and are separate from the manufacturer's warranty.