Introduction
Thank you for purchasing the Office Star Products Work Smart Executive Chair. This manual provides important information regarding the assembly, operation, maintenance, and safety of your new chair. Please read these instructions carefully before assembly and use, and retain them for future reference.
Safety Information
- Ensure all parts are present and undamaged before assembly. Do not use if any parts are missing or damaged.
- Assemble the chair on a soft, non-abrasive surface to prevent scratching.
- Do not stand on the chair. Do not use the chair as a step stool.
- Do not sit on the armrests.
- Keep children away from the assembly area. Small parts may be a choking hazard.
- Periodically check all bolts and fasteners to ensure they are tight.
- Use this chair only for its intended purpose as an office chair.
Package Contents
Before beginning assembly, verify that all components listed below are present and undamaged:
- Chair Back (1)
- Chair Seat (1)
- Armrests (2)
- Chair Base (1)
- Casters (5)
- Gas Lift Cylinder (1)
- Mechanism Plate (1)
- Hardware Pack (Bolts, Washers, Allen Wrench) (1)
Setup and Assembly Instructions
Follow these steps to assemble your executive chair:
- Attach Casters to Base: Insert each of the five casters into the holes at the end of each leg of the chair base. Push firmly until they click into place.
- Insert Gas Lift: Place the gas lift cylinder into the center hole of the assembled chair base.
- Attach Mechanism Plate to Seat: Align the mechanism plate with the pre-drilled holes on the underside of the chair seat. Ensure the front of the mechanism (usually indicated by an arrow or "FRONT" label) faces the front of the seat. Secure with bolts and washers using the provided Allen wrench.
- Attach Armrests to Seat and Back: Attach the armrests to the sides of the chair seat and chair back using the appropriate bolts and washers. Do not fully tighten bolts until all are in place.
- Connect Seat and Back: Once armrests are loosely attached, align the chair back with the armrests and secure with bolts. Fully tighten all armrest and back bolts.
- Place Assembled Top onto Gas Lift: Carefully place the assembled seat and back onto the gas lift cylinder, ensuring the center hole of the mechanism plate aligns with the top of the gas lift. Press down firmly to secure.
Note: It is recommended to have two people for certain assembly steps.
Operating Instructions
Your Work Smart Executive Chair features several adjustments for personalized comfort:
- Pneumatic Seat Height Adjustment: To raise the seat, lift the lever located under the right side of the seat while taking your weight off the chair. To lower the seat, lift the lever while seated. Release the lever at the desired height.
- Locking Tilt Control: To allow the chair to recline, pull the lever (often the same as the height adjustment lever, or a separate one on the left) outwards. To lock the chair in an upright position, push the lever inwards.
- Adjustable Tilt Tension: The round knob located under the front-center of the seat controls the amount of force required to recline the chair. Turn clockwise to increase tension (making it harder to recline) and counter-clockwise to decrease tension (making it easier to recline).
Maintenance and Care
- Cleaning: Spot clean the faux leather upholstery with a damp cloth and mild soap. Do not use harsh chemicals or abrasive cleaners.
- Inspection: Periodically inspect all bolts and screws to ensure they are tight. Re-tighten if necessary to maintain stability and safety.
- Caster Care: Keep casters clean of debris (hair, dust) to ensure smooth movement.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Chair does not adjust height. | Gas lift cylinder malfunction or lever not engaged. | Ensure the height adjustment lever is fully engaged. If the problem persists, the gas lift may need replacement. Contact customer support. |
| Chair squeaks. | Loose bolts or friction between components. | Tighten all assembly bolts. Apply a small amount of silicone lubricant to moving parts if necessary. |
| Casters do not roll smoothly. | Debris caught in casters. | Remove any hair, dust, or debris from the caster wheels. |
Specifications

Image: Front view of the Work Smart Executive Chair, highlighting its overall dimensions: 45 inches in height, 27 inches in depth, and 25 inches in width. The chair features white faux leather upholstery and chrome accents.
- Model: FL1327C-U11
- Brand: Office Star Products
- Color: White
- Material: Faux Leather (PU)
- Product Dimensions (Overall): 27"D x 25"W x 45"H
- Item Weight: Approximately 48 lbs
- Special Features: Adjustable height, Locking tilt control, Adjustable tilt tension, Built-in lumbar support, Padded arms with chrome finish accents, Dual wheel carpet casters.
- Recommended Use: Office
- Care Instructions: Spot Clean
Warranty and Support
For warranty information or technical support, please contact Office Star Products customer service. Refer to the product packaging or the official Office Star Products website for the most current contact details and warranty terms.
Note: Warranty terms may vary by region and retailer. Please retain your proof of purchase.





