1. Product Overview
The Franklin Electric C1 Series Cistern Submersible Pump is engineered for use in gray water and filtered effluent service applications. This pump is designed to deliver high performance and extended operational life even in challenging water conditions. It is capable of passing solids up to 1/8 inch without negatively impacting its internal hydraulic components.
The pump features a unique bottom suction design, which facilitates maximum fluid drawdown without compromising durability or overall lifespan, and does not necessitate a flow induction sleeve. C1 Series pumps are specifically intended for use in cisterns or tanks and are suitable for agricultural, residential, and commercial installations.
Typical Applications:
- Gray water pumping
- Cistern tanks
- Aerator tanks
- Well pump filtered effluent service water pumping
- Water reclamation projects (e.g., pumping from rain catchment basins)
- Aeration and other foundation or pond applications
- Agriculture and livestock water pumping

Image 1.1: A silver cylindrical submersible pump with a black top and bottom, labeled 'C1 SERIES'. This image illustrates the general appearance of the Franklin Electric C1 Series Submersible Effluent Pump.
2. Safety Information
Read and understand all safety instructions before installing, operating, or performing maintenance on this pump. Failure to follow these instructions could result in serious injury or property damage.
- Electrical Hazard: Ensure power is disconnected before working on the pump or electrical connections. All electrical wiring must comply with local codes and be performed by a qualified electrician.
- Submersion: This pump is designed for submersible use only. Do not operate the pump dry.
- Personal Protective Equipment: Always wear appropriate personal protective equipment (PPE) such as safety glasses and gloves during installation and maintenance.
- Lifting: Use proper lifting techniques or equipment when handling the pump due to its weight.
- Intended Use: Use this pump only for its intended purpose as described in this manual.
3. Product Features
The Franklin Electric C1 Series pump incorporates several design features for reliable and efficient operation:
- Supplied with a removable 5-inch base for secure and reliable mounting.
- Bottom suction design for maximum fluid drawdown.
- Robust thermoplastic discharge head design to resist breakage during installation and operation.
- Single shell housing design for a compact unit, ensuring cool and quiet operation.
- Hydraulic components molded from high-quality engineered thermoplastics.
- Optimized hydraulic design for increased performance and decreased power usage.
- All metal components are made of high-grade stainless steel for corrosion resistance.
- Equipped with a 115 V, 1/2 hp motor.
- Capable of fluid flows up to 20 GPM, with a maximum shut-off pressure exceeding 100 psi.
- Heavy-duty 600 V 10-foot SJOOW jacketed lead.
4. Setup and Installation
Proper installation is crucial for the pump's performance and longevity. Consult a qualified professional if you are unsure about any steps.
4.1 Site Selection
- Install the pump in a cistern or tank that is structurally sound and provides adequate space for the pump and associated plumbing.
- Ensure the pump is positioned on a stable, level surface, utilizing the removable 5-inch base for secure mounting.
4.2 Plumbing Connections
- Connect the discharge piping to the pump's outlet. Use appropriate thread sealant for watertight connections.
- Install a check valve in the discharge line to prevent backflow, if not already integrated into the system.
- Ensure all plumbing is adequately supported to prevent strain on the pump.
4.3 Electrical Connections
- All electrical work must be performed by a licensed electrician and conform to all national and local electrical codes.
- Connect the pump to a dedicated 115V power supply with appropriate overcurrent protection.
- Ensure the power cord is protected from damage and is not submerged in water unless specifically designed for that purpose.
4.4 Priming the Pump
Important: This pump MUST BE PRIMED before initial operation. If the pump is installed in a standpipe or similar setup, ensure the standpipe is completely filled with water to prime the pump before completing the installation and powering it on. Failure to prime the pump will prevent it from pumping water effectively.
5. Operating Instructions
Once properly installed and primed, the pump operates automatically based on the water level in the cistern or tank, typically controlled by a float switch (not included with pump, but required for automatic operation).
- Initial Start-up: After ensuring all connections are secure and the pump is primed, restore power to the circuit. The pump should activate when the water level reaches the float switch's 'on' position.
- Monitoring: Periodically check the pump's operation to ensure it is cycling correctly and maintaining desired water levels. Listen for unusual noises or vibrations, which may indicate a problem.
- Shut-down: To temporarily stop operation, disconnect power to the pump. For extended periods of non-use, follow winterization procedures if applicable to your climate.
6. Maintenance
Regular maintenance helps ensure the longevity and efficient operation of your C1 Series pump.
- Periodic Inspection: Annually inspect the pump and power cord for any signs of wear, damage, or corrosion. Check for debris accumulation around the pump's intake.
- Cleaning: If the pump is operating in conditions with higher solid content, occasional removal and cleaning of the pump intake may be necessary to prevent clogging.
- Winterization: In regions subject to freezing temperatures, the pump and all exposed plumbing must be drained or removed from service and stored in a frost-free location to prevent damage.
7. Troubleshooting
This section provides solutions to common issues. For problems not listed, contact Franklin Electric customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Pump does not start or run. | No power; tripped breaker; faulty float switch; motor locked. | Check power supply and reset breaker. Inspect float switch for proper operation. If motor is locked, disconnect power and inspect for obstructions. |
| Pump runs but no water is pumped or flow is low. | Pump not primed; clogged intake; air lock in discharge line; faulty check valve. | Ensure pump is fully primed (standpipe filled). Clear any debris from intake. Bleed air from discharge line. Inspect or replace check valve. |
| Pump trips circuit breaker. | Overload; short circuit; motor issue. | Disconnect power. Inspect wiring for damage. Check for motor obstructions. If problem persists, consult a qualified electrician or service technician. |
| Backflow preventer does not fully seal. | Debris in valve; worn valve components; design characteristic. | Inspect backflow preventer for debris and clean. If issue persists, consider replacing the backflow preventer or consulting with a plumbing professional regarding system requirements. |
8. Specifications
| Specification | Detail |
|---|---|
| Brand | Franklin Electric |
| Model Number | 20XC1-05P4-2W115 |
| UPC | 000090302015 |
| Voltage | 115 Volts |
| Horsepower | 0.5 hp |
| Amperage Capacity | 20 Amps |
| Maximum Flow Rate | 20 Gallons Per Minute |
| Product Dimensions | 24"L x 5"W x 6"H |
| Item Weight | 18 Pounds |
| Material | Stainless Steel |
| Color | Silver |
| Style | Submersible |
| Power Source | Corded Electric |
| Specific Uses For Product | Commercial/Residential |
| Included Components | Pump |
| Cutting Diameter | 4 Inches |
| Assembled Diameter | 4 Inches |
9. Warranty Information
This Franklin Electric C1 Series Submersible Effluent Pump comes with a 1-Year Limited Warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use and service. For specific terms, conditions, and limitations, please refer to the official warranty documentation provided with your product or contact Franklin Electric customer support.
10. Customer Support
For technical assistance, replacement parts, or warranty claims, please contact Franklin Electric customer support. Have your pump model number (20XC1-05P4-2W115) and date of purchase available when contacting support.
Please visit the official Franklin Electric website for the most current contact information and support resources.





