Introduction
Thank you for choosing the Tefal Pro Express GV8963 Steam Generator Iron. This appliance is designed to provide efficient and powerful ironing for a variety of fabrics. Please read this manual carefully before first use and keep it for future reference. Proper use and maintenance will ensure optimal performance and longevity of your steam generator iron.

Image: The Tefal Pro Express GV8963 steam generator iron with its separate water tank base, emitting steam.
Safety Instructions
Always observe the following safety precautions when using your steam generator iron:
- Ensure the voltage of your electrical installation corresponds to that of the iron (220-240V).
- Always plug the iron into an earthed socket.
- Do not leave the iron unattended when it is connected to the mains.
- Keep the iron and its cord out of reach of children.
- Never immerse the appliance in water or any other liquid.
- Do not touch the hot soleplate or steam.
- Unplug the appliance before filling the water tank or cleaning.
- If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
Product Overview
The Tefal Pro Express GV8963 features a high-pressure steam generator with an auto-clean soleplate for durable glide. It offers three pre-set ironing programs and an automatic shut-off function for safety.
Key Components:
- Iron Unit: Features the soleplate and steam trigger.
- Steam Generator Base: Houses the water tank, heating element, and control panel.
- Water Tank: Removable for easy filling, with a capacity of 1.6 liters.
- Anti-Calc Collector: Designed for easy removal and cleaning to maintain steam performance.
- Control Panel: Allows selection of ironing programs and ECO mode.

Image: Close-up of the control panel showing 'DELICATE', 'NORMAL', 'JEANS' settings and the 'ECO' button.

Image: Detailed view of the iron's soleplate, highlighting its design for efficient steam distribution.
Setup
- Unpacking: Carefully remove all packaging materials and labels from the appliance.
- Positioning: Place the steam generator base on a stable, heat-resistant, and level surface.
- Filling the Water Tank:
- Remove the water tank from the base.
- Fill the tank with tap water up to the MAX level indicator. Do not use distilled or demineralized water exclusively, as it can affect steam performance. A mix of tap water and distilled water (50/50) is recommended in hard water areas.
- Replace the water tank securely into the base.
- Connecting to Power: Plug the power cord into an earthed electrical outlet.
- Initial Heating: The appliance will begin to heat up. This typically takes about 2 minutes. The indicator light will stop flashing when the iron is ready for use.
Operating Instructions
Selecting Ironing Programs:
The Pro Express GV8963 features Smart Technology with three pre-set programs to optimize steam and temperature for different fabrics:
- DELICATE: For sensitive fabrics like silk, synthetics, or wool. Provides a lower temperature and gentle steam.
- NORMAL: For everyday fabrics such as cotton or linen. Offers a balanced temperature and steam output.
- JEANS: For thick fabrics like denim. Delivers high temperature and powerful steam.
Press the corresponding button on the control panel to select your desired program. The indicator light will confirm the selection.
Steam Functions:
- Continuous Steam: Press and hold the steam trigger under the iron handle for continuous steam.
- Steam Boost (Pressing Effect): For stubborn creases, press the steam trigger twice quickly. This provides a concentrated steam shot of up to 440 g/min.
- Vertical Steaming: Hold the iron vertically and press the steam trigger to remove creases from hanging garments.
ECO Mode:
Activate the ECO mode by pressing the dedicated button on the control panel. This mode reduces energy consumption by approximately 20% while still providing effective steam for most ironing tasks.

Image: Green circular logo indicating "ECO -20% ENERGY" for reduced power consumption.
Maintenance and Cleaning
Anti-Calc System:
The Pro Express GV8963 is equipped with an automatic anti-calc system to prevent limescale buildup and maintain steam performance. The anti-calc collector should be cleaned regularly, especially in hard water areas.
- Ensure the appliance is unplugged and completely cool.
- Unscrew and remove the anti-calc collector located on the side of the steam generator base.
- Rinse the collector thoroughly under running water to remove any limescale deposits.
- Replace the collector and screw it back into place securely.

Image: A hand demonstrating the removal of the anti-calc collector from the side of the steam generator base.
Cleaning the Soleplate:
To clean the auto-clean soleplate, ensure the iron is cool and unplugged. Wipe the soleplate with a damp cloth. Do not use abrasive cleaners or metallic scouring pads, as these can damage the coating.
Storage:
After use, unplug the appliance and allow it to cool completely. Empty the water tank. Store the iron securely on its base, ensuring the steam cord is neatly wrapped.

Image: The Tefal Pro Express GV8963 iron resting securely on its base, ready for storage or cooling.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No steam output. | Water tank is empty. Appliance not heated up. Steam trigger not pressed. | Fill the water tank. Wait for the indicator light to stop flashing. Press the steam trigger. |
| Water droplets coming from the soleplate. | Iron not hot enough. Incorrect temperature setting for fabric. | Allow the iron to heat up fully. Select the appropriate program for the fabric. |
| Limescale deposits on clothes. | Anti-calc collector needs cleaning. | Clean the anti-calc collector as described in the Maintenance section. |
| Iron not heating. | Appliance not plugged in. Power outage. Automatic shut-off activated. | Check power connection. Reset circuit breaker if necessary. Unplug and replug the iron to reset the automatic shut-off. |
Specifications
| Brand | Tefal |
| Model Number | GV8963 |
| Power | 2200 Watts |
| Voltage | 240 Volts |
| Steam Output | 120 g/min (variable) |
| Steam Boost | 440 g/min |
| Pressure | 6.5 bar |
| Water Tank Capacity | 1.6 Liters |
| Heat-up Time | 2 minutes |
| Automatic Shut-off | Yes |
| Anti-Calc System | Automatic |
| Soleplate Material | Auto-Clean (Ceramic/Durilium) |
| Item Weight | 6.6 Kilograms |
| Package Dimensions | 49.6 x 37.29 x 29.3 cm |
Warranty and Support
Tefal products are designed for durability and ease of repair. This product benefits from a 15-year repairability commitment at a fair price, supported by a network of 6,200 recognized repair workshops worldwide.

Image: Logo indicating 15 years of repairability for the product.
For detailed warranty information, service requests, or to locate an authorized service center, please refer to the official Tefal website or contact their customer support. Keep your proof of purchase for warranty claims.
You can visit the official Tefal store for more information: Tefal Brand Store





