1. Introduction
The CHACON Visiophone 4 Fils Colour 4.3 Inch is a wired video intercom system designed to enhance your home security and convenience. It allows you to view and communicate with visitors at your door, offering peace of mind and control over access to your property. This manual provides essential information for the proper installation, operation, and maintenance of your visiophone system.
2. Safety Information
Please read all safety instructions carefully before installation and operation. Failure to follow these instructions may result in electric shock, fire, or damage to the device.
- Ensure the power supply is disconnected before performing any installation or maintenance.
- Installation should be performed by a qualified electrician if you are unsure about wiring.
- Do not expose the outdoor unit to direct water spray or immerse it in water.
- Keep the indoor unit away from high humidity, extreme temperatures, and direct sunlight.
- Use only the specified power source (Corded Electric) for this device.
3. Product Overview and Components
The CHACON Visiophone system consists of two main units: an indoor monitor and an outdoor camera unit. The indoor unit features a 4.3-inch LCD screen for clear viewing of visitors, along with controls for communication and gate/bolt release. The outdoor unit includes a camera with night vision capabilities, a microphone, a speaker, and a backlit name plate.

Figure 3.1: The CHACON Visiophone system, showing the white indoor monitor with a 4.3-inch color LCD screen on the left, and the silver outdoor camera unit with integrated speaker, microphone, and backlit name plate on the right. This image illustrates the primary components of the video intercom system.
Key Features:
- 4.3-inch LCD color screen for clear video display.
- Outdoor camera with night vision for visibility in low light.
- 92-degree view angle for comprehensive coverage.
- Full-duplex link for simultaneous two-way communication.
- Adjustable brightness, contrast, and volume.
- Ability to control an electric bolt and a gate.
- Choice of 10 different ringtones.
4. Setup and Installation
The CHACON Visiophone is designed for easy installation, utilizing a 4-wire connection system. Proper wiring is crucial for optimal performance.
4.1. Wiring Diagram (General Guidance):
Connect the indoor monitor to the outdoor camera unit using a 4-wire cable. Ensure correct polarity for power and signal wires. Consult the detailed wiring diagram provided in the packaging for specific connections to your electric bolt or gate system.
4.2. Mounting the Units:
- Outdoor Unit: Mount the outdoor camera unit at a suitable height near your entrance, ensuring the camera has a clear view of visitors. Avoid direct sunlight exposure on the lens.
- Indoor Unit: Mount the indoor monitor in a convenient location within your home, such as a hallway or living area, where it is easily accessible for answering calls.
After mounting and wiring, connect the system to a suitable corded electric power source.
5. Operating Instructions
5.1. Answering a Call:
When a visitor presses the call button on the outdoor unit, the indoor monitor will ring and display the visitor's image. Press the 'Answer' button on the indoor unit to establish two-way communication.
5.2. Viewing Visitors:
You can manually activate the camera to view outside at any time by pressing the 'Monitor' button on the indoor unit.
5.3. Opening Gate/Electric Bolt:
During a call or while monitoring, press the 'Unlock' button on the indoor unit to activate the connected electric bolt or gate mechanism.
5.4. Adjusting Settings:
Use the dedicated buttons or menu options on the indoor unit to adjust screen brightness, contrast, and audio volume. You can also select from the 10 available ringtones.
6. Maintenance
Regular maintenance ensures the longevity and optimal performance of your visiophone system.
- Cleaning: Use a soft, dry cloth to clean the indoor monitor screen and the outdoor unit lens. Do not use abrasive cleaners or solvents.
- Outdoor Unit: Periodically check the outdoor unit for any obstructions (e.g., dirt, spiderwebs) on the camera lens or microphone/speaker grilles.
- Wiring: Ensure all wiring connections remain secure and free from damage.
7. Troubleshooting
If you encounter issues with your CHACON Visiophone, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No image on indoor monitor | Loose wiring; power issue; camera malfunction. | Check all 4-wire connections. Ensure power supply is active. Contact support if problem persists. |
| No sound or low sound from speaker/microphone | Volume too low; microphone/speaker obstruction; wiring issue. | Adjust volume settings. Check for obstructions on outdoor unit. Verify audio wiring. |
| Gate/electric bolt not opening | Incorrect wiring to lock; lock malfunction; power issue to lock. | Verify wiring to the electric lock/gate. Ensure the lock/gate receives power. |
| Night vision not working | Infrared sensor blocked; unit malfunction. | Clean the outdoor unit's lens and surrounding area. |
If troubleshooting steps do not resolve the issue, please contact CHACON customer support.
8. Specifications
| Attribute | Detail |
|---|---|
| Brand | CHACON |
| Model Number | 34801 |
| Product Dimensions | 7.87 x 5.12 x 3.15 inches |
| Item Weight | 1.47 pounds (0.67 Kilograms) |
| Color | White |
| Material | PVC |
| Power Source | Corded Electric |
| Display Style | LCD (4.3 inch) |
| View Angle | 92 degrees |
| Telephone Type | Corded |
| Answering System Type | Digital |
| Compatible Devices | Fixed networks |
9. Warranty and Support
For warranty information and technical support, please refer to the documentation included with your product or visit the official CHACON website. Keep your purchase receipt as proof of purchase for any warranty claims.
For further assistance, you may contact CHACON customer service through their official channels.



