1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your REOLINK RLC-423 5MP PTZ PoE Security Camera. Please read this manual thoroughly before using the product to ensure proper functionality and safety. Keep this manual for future reference.
2. Product Overview
The REOLINK RLC-423 is a high-performance 5-megapixel Pan-Tilt-Zoom (PTZ) Power over Ethernet (PoE) security camera designed for outdoor surveillance. It offers Super HD video resolution, extensive pan and tilt capabilities, and powerful optical zoom for detailed monitoring.
Key Features:
- 5MP Super HD Video: Captures clear 2560x1920 resolution videos and images.
- 4X Optical Zoom: Allows for zooming in on distant objects without compromising image quality.
- 360° Pan & 90° Tilt: Provides comprehensive coverage with endless horizontal rotation and significant vertical adjustment.
- 190ft IR Night Vision: Ensures clear surveillance in complete darkness up to 190 feet.
- IP66 Waterproof: Designed for robust outdoor use in various weather conditions.
- PoE (Power over Ethernet): Simplifies installation by delivering power and data through a single Ethernet cable.
- Smart Motion Detection & Alerts: Configurable motion detection zones and sensitivity with real-time notifications.
- Remote Access: View live feeds and manage settings via the free Reolink App (iOS/Android) or Client software (Windows/Mac).
- 24/7 Recording: Supports continuous recording to an NVR or up to 256GB SD card (not included).
Camera Components:
The camera features a robust housing, a high-resolution lens, multiple infrared LEDs for night vision, and a light sensor. It also includes an Ethernet port for PoE connectivity, an audio input jack, a reset button, and a power port for optional DC power. A micro SD card slot is available for local storage.
The 4X optical zoom allows for clear magnification of distant details, enhancing surveillance capabilities.
The camera's pan and tilt functions enable monitoring of a wide area without blind spots.
3. Setup
This section guides you through the physical installation and initial setup of your RLC-423 camera.
3.1 Unboxing and Initial Inspection
Upon opening the box, verify that all components listed in the 'What's in the Box' section are present and undamaged. The package includes the RLC-423 camera, a waterproof lid, a quick start guide, and a 1m network cable.
3.2 Physical Installation
The RLC-423 camera is designed for wall mounting. Ensure the mounting surface is sturdy enough to support the camera's weight. Use the provided mounting screws and plastic anchors for secure installation. A mounting template is included to assist with drilling pilot holes.
3.3 Power and Network Connection (PoE)
The RLC-423 supports Power over Ethernet (PoE), allowing both power and data transmission through a single Ethernet cable. Connect one end of an Ethernet cable to the camera's Ethernet port and the other end to a PoE-enabled NVR or PoE switch. If a PoE NVR is used, the camera will be automatically detected and configured.
For non-PoE setups, a 12V DC power adapter (included) can be used in conjunction with a standard Ethernet connection.
4. Operating the Camera
Control and monitor your RLC-423 camera using the Reolink App on your smartphone or the Reolink Client software on your computer.
4.1 Remote Access via Reolink App/Client
Download the free Reolink App from the App Store (iOS) or Google Play (Android), or the Reolink Client software from the official Reolink website (Windows/Mac). Once installed, add your camera or NVR to the app/client to access live view, playback, and settings.
4.2 Pan, Tilt, and Zoom (PTZ) Control
The Reolink App/Client provides a PTZ control interface. Use the joystick-like controls to manually pan (360° endless) and tilt (90°) the camera. The zoom buttons allow you to adjust the 4X optical zoom. You can also set and recall preset positions for quick navigation to specific areas of interest.
The camera also supports auto-patrol mode, where it automatically cycles through predefined preset positions.
4.3 Motion Detection and Alerts
Configure motion detection settings within the Reolink App/Client. You can adjust sensitivity levels, define specific motion zones to monitor, and set schedules for when motion detection is active. Upon detection, the camera can send real-time push notifications to your phone or email alerts.
4.4 Night Vision
The RLC-423 features 190ft infrared night vision, automatically activating in low-light conditions to provide clear black-and-white video. This ensures continuous surveillance even in complete darkness.
5. Specifications
| Feature | Detail |
|---|---|
| Video Capture Resolution | 5MP (2560x1920) |
| Optical Zoom | 4x |
| Pan/Tilt Range | 360° Pan, 90° Tilt |
| Night Vision Range | 190 Feet (IR LEDs) |
| Waterproof Rating | IP66 |
| Power Source | Power over Ethernet (PoE) / 12V DC |
| Connectivity Technology | Wired (Ethernet) |
| Storage Options | NVR, MicroSD Card (up to 256GB, not included) |
| Compatible Devices | Desktop, Laptop, Smartphone, Tablet |
| Control Method | Remote (Reolink App/Client), Google Assistant |
| Dimensions (L x W x H) | 11.61 x 10.83 x 6.69 inches |
| Item Weight | 3.74 pounds (1.7 Kilograms) |
6. Maintenance
- Cleaning: Regularly clean the camera lens with a soft, damp cloth to ensure clear image quality. Avoid abrasive cleaners.
- Firmware Updates: Check the Reolink website or app periodically for firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance, security, and access to new features.
- Cable Inspection: Periodically inspect all cables and connections for any signs of wear or damage, especially for outdoor installations. Ensure waterproof connections are sealed properly.
7. Troubleshooting
7.1 No Power/Connectivity
- Ensure the Ethernet cable is securely connected to both the camera and the PoE NVR/switch.
- Verify that the PoE NVR/switch is powered on and functioning correctly.
- If using a DC power adapter, ensure it is properly connected to a power source and the camera.
7.2 Poor Image Quality
- Clean the camera lens to remove any dirt or smudges.
- Check network bandwidth. Insufficient bandwidth can lead to lower resolution or choppy video.
- Ensure the camera's resolution settings in the app/client are set to 5MP for optimal clarity.
7.3 Motion Detection Issues
- Adjust the motion detection sensitivity. High sensitivity may trigger false alarms from minor movements or environmental changes.
- Review and refine motion detection zones to exclude areas with frequent irrelevant movement (e.g., swaying trees).
- Check the motion detection schedule to ensure it is active during desired times.
8. Warranty and Support
REOLINK products typically come with a limited warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Reolink website. For technical support, product registration, or further assistance, please contact Reolink customer support through their official website or the contact information provided in the Quick Start Guide.
Website: reolink.com
