Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Kwikset Hancock Interior Privacy Door Knob. Designed for privacy, this knob is ideal for use on bathroom and bedroom doors. It features a push-button lock on the interior side and can be unlocked from the exterior using a provided release tool. Please read these instructions carefully before beginning installation or use to ensure proper function and longevity of your door knob.
Product Features
- Locking Privacy: Designed for doors requiring privacy, featuring an interior push-button lock and an exterior emergency release.
- Easy Installation: Installs in minutes with a screwdriver; all necessary hardware and detailed directions are included.
- Standard Door Fit: Compatible with standard door thicknesses from 1-3/8" to 1-3/4".
- Adjustable Latch: Latch backset adjusts to either 2-3/8" or 2-3/4" to fit various door preparations.
- Certified Quality: Grade 3 BHMA certified for security, durability, and finish.
- Microban Protection: Select products feature Microban antimicrobial protection to inhibit bacterial growth on frequently touched surfaces.
Setup and Installation
The Kwikset Hancock Privacy Door Knob is designed for straightforward installation using only a screwdriver. Follow these steps for a hassle-free setup.

Image: Easy 3-Step Installation Guide. This image illustrates the three main steps for installing the door knob: screwing in the adjustable latch, placing the knob on the door and securing with screws, and finally screwing in the strike plate.
- Prepare the Door: Ensure your door has standard preparation for a door knob. The latch backset can be adjusted to either 2-3/8" or 2-3/4" by sliding the adjustment pin.
- Install the Latch: Insert the latch into the door edge and secure it with screws. Ensure the latch bolt faces the correct direction for your door swing.
- Install the Exterior Knob: Place the exterior knob assembly onto the door, aligning the spindle with the latch mechanism.
- Install the Interior Knob: Place the interior knob assembly over the exterior knob, ensuring the mounting screws align. Secure the knob assemblies together with the provided screws. The knob design allows for easy screwdriver access to the mounting screw holes.
- Install the Strike Plate: Install the strike plate on the door frame, aligning it with the latch bolt. Secure with screws.
For visual guidance, refer to the official Kwikset installation video below:
Video: Kwikset Means Quality. This video from Kwikset Corporation demonstrates the quality and manufacturing process of Kwikset products, which can provide insight into the product's design and reliability.

Image: Universal Design. This image shows the door knob installed on both left-handed and right-handed doors, indicating its universal compatibility.
Operating Instructions
The Kwikset Hancock Privacy Door Knob is designed for simple operation.
- To Lock: From the interior side of the door, press the push-button located in the center of the knob. The knob will then be locked, preventing entry from the exterior.
- To Unlock from Interior: Simply turn the interior knob. This action will automatically release the push-button lock.
- To Unlock from Exterior (Emergency Release): In case of emergency or accidental lockout, insert the provided privacy key (or a small, pointed tool) into the small hole on the center of the exterior knob and push firmly. This will disengage the lock.

Image: Kwikset Hancock Privacy Door Knob, Interior View. This image displays the interior side of the door knob, clearly showing the push-button locking mechanism.
Maintenance
To ensure the longevity and optimal performance of your Kwikset Hancock Privacy Door Knob, follow these maintenance guidelines:
- Cleaning: Clean the door knob regularly with a soft, damp cloth. Avoid abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish.
- Lubrication: If the knob or latch mechanism becomes stiff over time, apply a small amount of graphite lubricant or a silicone-based spray lubricant to the moving parts. Do not use oil-based lubricants, as they can attract dust and debris.
- Microban Protection: The Microban antimicrobial technology is built into the product finish and works continuously to inhibit the growth of bacteria. This protection does not wash off or wear away, providing continuous cleanliness.
Video: Kwikset with Microban. This video from Kwikset Corporation explains the benefits and functionality of Microban antimicrobial protection integrated into Kwikset products, highlighting its role in maintaining a cleaner home environment.
Troubleshooting
If you encounter issues with your door knob, refer to the following common solutions:
- Knob is Loose: Tighten the mounting screws located on the interior side of the knob. Ensure they are snug but do not overtighten.
- Latch Does Not Engage/Retract Smoothly: Check if the strike plate on the door frame is properly aligned with the latch bolt. Adjust the strike plate if necessary. Ensure the latch screws are tight.
- Lock Button is Stiff or Stuck: Apply a small amount of graphite or silicone-based lubricant to the push-button mechanism. Ensure no debris is obstructing the button's movement.
- Door Does Not Close Properly: Verify that the door hinges are secure and the door is not sagging. Check for any obstructions in the door frame or around the latch.
Specifications
| Specification | Detail |
|---|---|
| Model Number | 97300-869 |
| Manufacturer Part Number | 730H-15GC |
| Material | Metal |
| Color | Satin Nickel |
| Style | Door Knob (Privacy) |
| Product Dimensions | 7.4"L x 3.6"W |
| Door Thickness Compatibility | 1-3/8" to 1-3/4" |
| Latch Backset | Adjustable 2-3/8" or 2-3/4" |
| Lock Type | Push Button Lock |
| Hand Orientation | Ambidextrous (Universal) |
| Certifications | Grade 3 BHMA Certified |
Warranty and Support
Kwikset products are backed by a lifetime mechanical and finish warranty. This warranty covers defects in material and workmanship for the lifetime of the original residential user. For detailed information regarding warranty claims or technical support, please refer to the official Kwikset website or contact Kwikset customer service directly.
Manufacturer: Kwikset
Warranty Description: Lifetime mechanical and finish warranty