1. Introduction
The Advanced Card Systems ACR39U is a FIPS 201-compliant USB smart card reader designed for secure smart card-based applications. This device integrates advanced technology with a modern design to meet the demanding requirements of various applications, including payment systems and electronic identification, where high security is paramount.
Key features of the ACR39U include:
- USB Full Speed Interface
- Plug and Play with CCID support for enhanced mobility
- Supports ISO 7816 Class A, B, and C (5 V, 3 V, 1.8 V) cards
- Features Short Circuit Protection
- Supports microprocessor cards with T=0 and T=1 protocol
- Supports memory cards
- TAA compliant
- Compatible with CAC and PIV cards
Image: The ACR39U Smart Card Reader highlighting its key features and compliance standards.
2. Setup Instructions
Follow these steps to set up your ACR39U Smart Card Reader:
- Unpacking: Carefully remove the ACR39U reader from its packaging. Ensure all components are present.
- Connect to Computer: Plug the USB Type-A connector of the ACR39U into an available USB port on your computer. The device is designed for plug-and-play operation.
- Driver Installation: For most modern operating systems (Windows, macOS, Linux, Android), the necessary drivers will install automatically via CCID support. If automatic installation fails, please visit the Advanced Card Systems website for manual driver downloads.
- Verification: Once connected, a green LED indicator on the reader should illuminate, signifying that the device is powered and ready for use.
Image: The ACR39U Smart Card Reader connected to a computer via its USB cable.
3. Operating Instructions
Using your ACR39U Smart Card Reader is straightforward:
- Insert Smart Card: Gently slide your smart card (e.g., CAC, PIV, or other ISO 7816 compliant card) into the card slot of the ACR39U reader. Ensure the card's chip faces upwards and is fully inserted until it clicks into place.
- Indicator Light: The green LED on the reader will typically blink or remain solid when a card is successfully detected and actively communicating with your computer.
- Application Usage: Open the specific application or website that requires smart card authentication or data access. Follow the on-screen prompts to use your smart card.
- Remove Smart Card: When finished, gently pull the smart card out of the reader.
Image: A smart card being inserted into the ACR39U Smart Card Reader.
3.1. Supported Card Types
The ACR39U-U1 operates with MCU cards following the T=0 or T=1 protocol. It is also compatible with SIPRNET and CAC cards, making it suitable for US PIV and PKI applications.
Memory-based smart cards supported include:
- Cards following the I2C bus protocol (free memory cards) with maximum 128 bytes page with capability, including:
- Atmel®: AT24C01/02/04/08/16/32/64/128/256/512/1024
- SGS-Thomson: ST14C02C, ST14C04C
- Gemplus: GFM1K, GFM2K, GFM4K, GFM8K
- Cards with intelligent 1 KB EEPROM with write-protect function, including:
- Infineon®: SLE4418, SLE4428, SLE5518 and SLE5528
- Cards with intelligent 256-byte EEPROM with write-protect function, including:
- Infineon®: SLE4432, SLE4442, SLE5532 and SLE5542
Image: An illustration depicting various smart card types compatible with the ACR39U reader.
4. Maintenance
To ensure the longevity and optimal performance of your ACR39U Smart Card Reader, follow these maintenance guidelines:
- Cleaning: Use a soft, dry, lint-free cloth to clean the exterior of the reader. Avoid using abrasive cleaners, solvents, or harsh chemicals, as these can damage the device. Do not attempt to clean the internal card slot with liquids or sharp objects.
- Storage: Store the reader in a cool, dry place away from direct sunlight and extreme temperatures. When not in use, it is recommended to keep the reader in its original packaging or a protective case to prevent dust accumulation and physical damage.
- Handling: Handle the device with care. Avoid dropping the reader or subjecting it to strong impacts. Do not force smart cards into the slot; they should slide in smoothly.
- Cable Care: Do not bend or crimp the USB cable excessively. Always grasp the plug, not the cable, when disconnecting from a USB port.
5. Troubleshooting
If you encounter issues with your ACR39U Smart Card Reader, refer to the following common problems and solutions:
- Reader Not Detected by Computer:
- Ensure the USB cable is securely plugged into both the reader and the computer's USB port.
- Try connecting the reader to a different USB port on your computer.
- Restart your computer.
- Check Device Manager (Windows) or System Information (macOS) to see if the device is listed. If there's an error, try updating or reinstalling drivers from the Advanced Card Systems website.
- Smart Card Not Recognized:
- Ensure the smart card is inserted correctly with the chip facing upwards and fully seated in the slot.
- Verify that the smart card itself is not damaged or dirty. Clean the card's chip with a soft, dry cloth if necessary.
- Confirm that the smart card is compatible with the ACR39U reader (refer to Section 3.1 Supported Card Types).
- Try using a different smart card to determine if the issue is with the card or the reader.
- Green LED Not Illuminating:
- This usually indicates a power issue. Ensure the USB connection is firm and the USB port is functional.
- If using a USB hub, try connecting the reader directly to the computer.
- Application Errors with Smart Card:
- Ensure the specific application you are using is correctly configured to work with smart card readers.
- Verify that any required middleware or software for your smart card type is installed and up to date.
- Consult the documentation for your specific smart card or application.
If these steps do not resolve the issue, please contact Advanced Card Systems customer support for further assistance.
6. Technical Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 3 x 3 x 0.3 inches (76.2 x 76.2 x 7.6 mm) |
| Item Weight | 1.6 ounces (45.36 grams) |
| Manufacturer | ACS (Advanced Card Systems) |
| Model Number | ACR39U |
| Brand | Advanced Card Systems |
| Media Type | Smart Card |
| Connectivity Technology | USB Type A |
| Color | Black |
| Compatible Devices | Computer (PC/SC, CCID support) |
| Operating Temperature | 0 °C to 60 °C |
| Humidity | Max. 90% (non-condensing) |
| MTBF (Mean Time Between Failures) | 500,000 hours |
| Certifications/Compliance | EN 60950/IEC 60950, ISO 7816, USB Full Speed, EMV™ Level 1 (Contact), PC/SC, CCID, CE, FCC, WEEE, RoHS, REACH, TAA (USA), J-LIS (Japan), VCCI (Japan), PBOC (China), BIS (India), Microsoft® WHQL |
Image: Technical drawing illustrating the dimensions and physical characteristics of the ACR39U.
7. Warranty and Support
The Advanced Card Systems ACR39U Smart Card Reader comes with a standard manufacturer's warranty. For specific warranty terms and conditions, please refer to the documentation included with your purchase or visit the official Advanced Card Systems website.
For technical support, driver downloads, or further inquiries, please visit the Advanced Card Systems website at www.acs.com.hk. You may also find additional resources and FAQs on their support pages.