August Home Smart Lock, 2nd Generation, HomeKit Enabled (Silver) User Manual

Introduction

The August Smart Lock, 2nd Generation, HomeKit enabled, integrates with your existing deadbolt to provide smart access control for your home. This device allows you to lock and unlock your door using a smartphone, voice commands via compatible smart home systems, and offers features like auto-unlock and activity logging. It replaces only the interior portion of your standard deadbolt, maintaining your exterior door hardware and existing keys.

This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your August Smart Lock.

Package Contents

Before beginning installation, ensure all components are present:

• August Smart Lock (Interior Unit)
• Mounting Hardware
• 4 AAA Batteries (included)
• Adapters for various deadbolt types

Setup and Installation

The August Smart Lock is designed for easy self-installation, typically taking minutes. It is compatible with most standard single-cylinder deadbolts. Your existing exterior deadbolt hardware and keys will remain functional.

Pre-Installation Check:

• Ensure your existing deadbolt operates smoothly. Any stiffness or misalignment can affect the Smart Lock's performance.
• Confirm your deadbolt is a standard single-cylinder type.

Installation Steps:

1. Remove Existing Interior Thumbturn: On the inside of your door, unscrew and remove the thumbturn portion of your deadbolt. The exterior key cylinder should remain in place.
2. Attach Mounting Plate: Select the correct adapter for your deadbolt type from the included hardware. Attach the August mounting plate to the door using the existing screws from your deadbolt. Ensure the plate is flush and secure.
3. Insert Batteries: Open the battery cover on the August Smart Lock and insert the four AAA batteries.
4. Attach Smart Lock: Place the August Smart Lock onto the mounting plate, aligning the tailpiece of your deadbolt with the adapter. Secure the lock by closing the side clamps or screws as per the specific model's design.
5. Download August App: Download the August Home app from your smartphone's app store.
6. Pair and Calibrate: Follow the in-app instructions to pair your Smart Lock via Bluetooth and calibrate it. This process involves rotating the lock to its locked and unlocked positions to teach the device the full range of motion.

Installation Video:

Operating Instructions

The August Smart Lock offers multiple ways to control access to your home.

Smartphone Control:

• Lock/Unlock: Use the August Home app to remotely lock or unlock your door from anywhere.
• Auto-Unlock: Enable this feature in the app, and the lock will automatically unlock as you approach your door, detecting your smartphone's presence.
• Auto-Lock: Configure the lock to automatically secure your door after a set period once you've entered or left.
• Virtual Keys: Grant temporary or permanent access to guests, family, or service providers by sending them virtual keys through the app. You can set specific access schedules and revoke access at any time.
• Activity Log: Monitor all door activity, including who enters and exits, and when, through the 24/7 activity log in the app.

Voice Control and Smart Home Integration:

The August Smart Lock is HomeKit enabled and works with Amazon Alexa. A compatible hub (sold separately) may be required for certain voice control and remote functionalities.

• Amazon Alexa: Use voice commands to lock, unlock, and check the status of your door. Alexa can also provide low battery notifications.
• Apple HomeKit: Integrate with your Apple Home ecosystem for seamless control and automation.

Manual Operation:

The August Smart Lock retains the ability to be manually locked or unlocked from the inside by rotating the outer ring. Your original keys will continue to work from the exterior.

Operation Videos:

Maintenance

Regular maintenance ensures optimal performance of your August Smart Lock.

• Battery Replacement: The lock uses 4 AAA batteries. The August app will notify you when battery levels are low. To replace, remove the front cover of the Smart Lock, replace the batteries, and reattach the cover.
• Door Alignment: Periodically check that your door and deadbolt are properly aligned and that the deadbolt operates smoothly without resistance. Misalignment can drain batteries faster and affect locking performance.
• Software Updates: Ensure your August Home app and Smart Lock firmware are updated to the latest versions for improved features and security.

Troubleshooting

If you encounter issues with your August Smart Lock, consider the following common solutions:

• Lock Not Responding:
  • Check battery levels in the app or replace batteries if low.
  • Ensure Bluetooth is enabled on your smartphone and you are within range.
  • If using August Connect (Wi-Fi bridge), verify it is powered on and connected to your home Wi-Fi network.
• Auto-Unlock Not Working:
  • Confirm location services are enabled for the August app on your smartphone.
  • Ensure Wi-Fi and Bluetooth are active on your phone.
  • The auto-unlock feature relies on geofencing; ensure you leave the designated home area and return for it to activate.
• Difficulty Locking/Unlocking Manually or via App:
  • Inspect your deadbolt for any physical obstructions or misalignment. The deadbolt should operate smoothly without the Smart Lock installed.
  • Recalibrate the lock through the August app.
• App Connectivity Issues:
  • Restart your smartphone and the August app.
  • If using August Connect, try unplugging and replugging it to restart.

Specifications

Warranty and Support

The August Smart Lock comes with a 1-year limited warranty. For warranty claims or technical support, please refer to the official August Home website or contact their customer service directly.

For additional resources, FAQs, and community forums, visit the August Home Store.