Introduction
Thank you for choosing the Sangean RCR-11 WF Digital Clock Internet Radio. This device combines Internet Radio, DAB+, and FM radio functionalities with an alarm clock, offering a versatile audio experience. This manual provides essential information for the proper setup, operation, and maintenance of your device.

Figure 1: Front view of the Sangean RCR-11 WF Digital Clock Internet Radio, displaying an internet radio station.
Key Features
- Integrated Internet Radio with access to over 15,000 stations.
- DAB+ and FM radio tuner with 15 preset stations (5 for Internet Radio, 5 for DAB+, and 5 for FM).
- Remote control capability via the UNDOK app for smartphones and tablets.
- Clear audio output through dual speakers.
- Functions as a digital alarm clock with multiple alarm settings.
- Built-in Wi-Fi Dual-band 5G/2.4GHz antenna for stable internet connectivity.
Setup
1. Unpacking and Placement
- Carefully remove the radio from its packaging.
- Place the radio on a stable, flat surface away from direct sunlight, heat sources, and moisture.
- Ensure adequate ventilation around the unit.
2. Power Connection
- Connect the provided power adapter to the "DC IN" port on the rear of the radio.
- Plug the power adapter into a standard wall outlet.
3. Antenna Connection
For optimal DAB+ and FM reception, connect the external antenna to the "ANT. 1" port on the rear panel. Extend the antenna fully for best signal quality.

Figure 2: Rear panel connections including antenna, AUX IN, DC IN, and USB port.
4. Network Connection (Wi-Fi)
- Upon first power-on, the radio will guide you through the initial setup, including language selection and network configuration.
- Select your Wi-Fi network from the list of available networks.
- Enter your Wi-Fi password using the radio's controls. The radio supports dual-band 5G/2.4GHz Wi-Fi.
- Once connected, the radio will synchronize the time and date automatically.
Operating Instructions
1. Controls Overview

Figure 3: Top panel controls of the Sangean RCR-11 WF.
- Power Button: Press to turn the radio on or off.
- Volume +/-: Adjusts the audio volume.
- Mode: Cycles through available radio modes (Internet Radio, DAB+, FM, AUX, USB).
- Back / Forward: Navigates through menus or skips tracks.
- Menu / Info: Accesses the main menu or displays station information.
- Select / Seek: Confirms selections or initiates station scanning.
- Tuning Up/Down: Manually tunes frequencies or navigates lists.
- Preset Buttons (1-5): Quickly access stored favorite stations.
- Snooze: Temporarily silences the alarm.
2. Radio Modes
Press the Mode button to switch between Internet Radio, DAB+, and FM modes.
Internet Radio
- Ensure the radio is connected to Wi-Fi.
- Use the Tuning buttons to browse stations by genre, location, or search.
- Press Select / Seek to confirm your choice.
- To save a station as a preset, press and hold one of the Preset (1-5) buttons.
DAB+ Radio
- In DAB+ mode, the radio will automatically scan for available stations.
- Use the Tuning buttons to scroll through the station list.
- Press Select / Seek to listen to a station.
- Save presets by pressing and holding a Preset (1-5) button.
FM Radio
- In FM mode, press Select / Seek to auto-scan for the next available station.
- Use the Tuning buttons for manual fine-tuning.
- Save presets by pressing and holding a Preset (1-5) button.
3. Alarm Clock Functionality
The RCR-11 WF features multiple alarm settings.
- Access the Alarm settings via the Menu button.
- Select Alarm 1 or Alarm 2.
- Set the desired alarm time, source (buzzer, Internet Radio, DAB+, FM), and volume.
- Choose the alarm recurrence (e.g., daily, weekdays, weekends, once).
- Activate the alarm.
When the alarm sounds, press the Snooze button to temporarily pause it. Press the Power button to turn off the alarm.
4. UNDOK App Control
Download the free UNDOK app from your smartphone's app store to control your Sangean RCR-11 WF remotely. The app allows full control over radio functions, station selection, and settings.
5. Auxiliary Input (AUX IN) and USB Playback
- AUX IN: Connect an external audio device (e.g., MP3 player) to the 3.5mm AUX IN port on the rear panel using an audio cable. Select AUX mode using the Mode button.
- USB Playback: Insert a USB flash drive into the USB port on the rear panel to play compatible audio files. Select USB mode using the Mode button.
Maintenance
Cleaning
- Always disconnect the power adapter before cleaning.
- Use a soft, dry cloth to wipe the exterior of the radio.
- Do not use abrasive cleaners, waxes, or solvents as they may damage the finish.
- Avoid spraying liquids directly onto the radio.
Software Updates
Periodically check for software updates through the radio's menu system to ensure optimal performance and access to new features. Refer to the "Software Update" section in the radio's menu.
Troubleshooting
If you encounter issues with your Sangean RCR-11 WF, please refer to the following common problems and solutions:
| Problem | Possible Cause / Solution |
|---|---|
| No power |
|
| No sound or poor sound quality |
|
| Cannot connect to Wi-Fi |
|
| Alarm not sounding or difficult to set |
|
| Display issues or incorrect information |
|
Specifications
| Feature | Detail |
|---|---|
| Model Number | A500356 |
| Brand | Sangean |
| Product Dimensions (L x W x H) | 14.5 x 17.2 x 8.8 cm |
| Weight | 680 g |
| Color | Black |
| Tuner Technology | DAB |
| Supported Radio Bands | DAB, DAB+, FM, Internet Radio |
| Connectivity Technology | USB, Wi-Fi (Dual-band 5G/2.4GHz) |
| Power Source | Electric Corded |
| Display Type | LCD or LED |
| Material | Plastic |
| Included Components | User Manual |

Figure 4: Product dimensions of the Sangean RCR-11 WF.
Warranty Information
The Sangean RCR-11 WF Digital Clock Internet Radio comes with a 2-year warranty from the date of purchase. Please retain your proof of purchase for warranty claims. This warranty covers manufacturing defects and workmanship under normal use. It does not cover damage caused by misuse, accidents, unauthorized modifications, or external factors.
Support
For further assistance, technical support, or warranty inquiries, please contact Sangean customer service. Refer to the contact information provided in your product packaging or visit the official Sangean website.





