Axis Communications M3037-PVE Network Surveillance Camera User Manual

Introduction

The Axis M3037-PVE is a compact network surveillance camera designed for versatile monitoring. It delivers high-quality images in various lighting conditions, including daylight and low-light environments. This camera supports multiple viewing modes such as 360° overview, panorama, double panorama, 270° corner, and quad views. It features full-duplex audio with echo cancellation and noise reduction, and integrates with IP phone systems via Session Initiation Protocol (SIP). The M3037-PVE also supports the AXIS Camera Application Platform, enabling advanced video analytics like people counting and cross-line detection to enhance situational awareness.

Package Contents

Verify that all components are present in the package:

• Axis M3037-PVE Network Surveillance Camera (fixed dome, outdoor, vandal/weatherproof)
• Mounting kit

Setup

1. Physical Installation

The Axis M3037-PVE camera is designed for wall mounting. Use the provided mounting kit to securely attach the camera to the desired location. Ensure the mounting surface is stable and can support the camera's weight.

Figure 1: Close-up of the camera's base, illustrating mounting points.

2. Power and Network Connection

The camera is powered via Power over Ethernet (PoE). Connect an Ethernet cable from a PoE-enabled switch or injector to the camera's network port. This single connection provides both power and network connectivity. The camera supports Wi-Fi for wireless communication, but a wired Ethernet connection is recommended for initial setup and stable operation.

Figure 2: Side view of the camera, highlighting connectivity options.

3. Initial Configuration

Once powered, the camera will acquire an IP address. Use the Axis IP Utility or a network scanner to locate the camera on your network. Access the camera's web interface via a web browser using its IP address. Follow the on-screen prompts to set up administrator credentials and basic network settings.

Operating Instructions

Viewing Modes

The M3037-PVE offers flexible viewing options:

• 360° Overview: Provides a complete panoramic view of the monitored area.
• Dewarped Views: The camera's fisheye lens captures a wide field of view, which can be digitally dewarped into various formats:
  • Panorama: A wide, stretched view suitable for long corridors.
  • Double Panorama: Two panoramic views side-by-side.
  • 270° Corner: Optimized for corner installations.
  • Quad Views: Divides the 360° view into four distinct sections.
• Digital PTZ: Pan, Tilt, and Zoom digitally within any dewarped view to focus on specific areas of interest without mechanical movement.
• Multi-view Streaming: Stream multiple dewarped views simultaneously.

Audio Features

The camera includes a built-in weather-proof speaker and microphone, supporting full-duplex audio communication. Echo cancellation and noise reduction features ensure clear audio. Session Initiation Protocol (SIP) support allows for integration with IP phone systems for two-way communication.

Video Analytics

Leverage the AXIS Camera Application Platform for advanced surveillance capabilities:

• People Counting: Monitor the number of individuals entering or exiting an area.
• Cross-line Detection: Trigger alerts when an object crosses a predefined virtual line.

Control Methods

The camera can be controlled via its web interface or through compatible surveillance management software and mobile applications.

Maintenance

Cleaning the Camera

Regularly clean the camera's dome and lens to ensure optimal image clarity. Use a soft, damp cloth. Avoid abrasive cleaners or solvents that could damage the lens coating or housing.

Firmware Updates

Periodically check the Axis Communications website for firmware updates. Keeping the camera's firmware up-to-date ensures access to the latest features, security patches, and performance improvements. Follow the instructions provided by Axis for firmware update procedures.

Environmental Considerations

While the camera is weatherproof, ensure its mounting location does not expose it to extreme conditions beyond its operating specifications. Regularly inspect the mounting for stability and check cables for wear or damage.

Troubleshooting

No Power/No Image

• Verify the Ethernet cable is securely connected to both the camera and the PoE switch/injector.
• Ensure the PoE switch/injector is powered on and functioning correctly.
• Check if the PoE port on the switch is active and providing power.

Network Connectivity Issues

• Confirm the camera has a valid IP address. Use the Axis IP Utility to discover devices on the network.
• Check network cable integrity.
• Ensure there are no IP address conflicts on your network.
• If using Wi-Fi, verify the camera is connected to the correct network and the signal strength is adequate.

Poor Image Quality

• Clean the camera lens and dome.
• Adjust camera settings (e.g., exposure, white balance, resolution) via the web interface.
• Ensure sufficient lighting in the monitored area, especially for night vision performance.
• Check for obstructions in the camera's field of view.

Audio Problems

• Verify audio settings are enabled in the camera's web interface.
• Check microphone and speaker volume levels.
• Ensure no physical obstructions are blocking the microphone or speaker.

Specifications

Figure 3: Camera dimensions for installation planning.

Warranty Information

The Axis M3037-PVE Network Surveillance Camera comes with a full manufacturer's warranty. For specific terms, conditions, and duration of the warranty, please refer to the official Axis Communications website or the documentation included with your purchase. Keep your proof of purchase for warranty claims.

Note: Any returns or warranty claims may require troubleshooting and a case number from Axis Communications support.

Support

For technical assistance, product documentation, firmware downloads, or further inquiries, please visit the official Axis Communications support website. You can typically find detailed FAQs, troubleshooting guides, and contact information for customer support there.

Manufacturer: Axis Communications

Website: www.axis.com