Microsoft 5D2-00017

Microsoft Surface Pro 3 User Manual

Model: 5D2-00017

1. Product Overview

The Microsoft Surface Pro 3 is a versatile tablet designed for productivity and entertainment. It features a 12-inch display and runs on Windows 10, powered by an Intel Core i7 processor. This device combines the portability of a tablet with the performance of a laptop, making it suitable for a wide range of tasks from professional work to casual browsing.

Microsoft Surface Pro 3 displaying a spreadsheet application with a Surface Pen next to it.

Figure 1.1: Microsoft Surface Pro 3 in use with a spreadsheet and Surface Pen.

Key Features:

  • Windows 10 Operating System with a 12-inch high-resolution display.
  • Powered by an Intel Core i7 1.7 GHz Processor for efficient performance.
  • Equipped with 256 GB Flash Storage and 8 GB RAM for ample storage and smooth multitasking.
  • Lightweight design at 1.76 pounds for enhanced portability.
  • Includes a 36W Power Supply and a Surface Pen for immediate use. (Keyboard sold separately)

2. Package Contents

Upon unboxing your Microsoft Surface Pro 3, please verify that all the following items are present:

  • Microsoft Surface Pro 3 Tablet
  • 36W Power Supply
  • Surface Pen
Microsoft Surface Pro 3 with a blue Type Cover keyboard and a Surface Pen.

Figure 2.1: Microsoft Surface Pro 3 with optional Type Cover and included Surface Pen.

Close-up of the Microsoft Surface Pen.

Figure 2.2: The included Surface Pen.

3. Initial Setup

  1. Charge the Device: Before first use, connect the 36W Power Supply to the charging port on your Surface Pro 3 and plug it into a power outlet. The battery indicator will show charging status.
  2. Power On: Press and hold the power button located on the top edge of the device until the Microsoft logo appears on the screen.
  3. Initial Windows Setup: Follow the on-screen prompts to complete the Windows 10 setup process. This includes selecting your region, language, connecting to a Wi-Fi network, and setting up your Microsoft account.
  4. Connect Surface Pen: The Surface Pen is pre-paired with your Surface Pro 3. If it does not respond, ensure the battery is inserted correctly and try re-pairing via Bluetooth settings in Windows.
  5. Optional: Attach Type Cover Keyboard: If you have a Type Cover keyboard (sold separately), align its magnetic connector with the bottom edge of the Surface Pro 3 until it clicks into place.

4. Operating Instructions

4.1. Basic Operation

  • Power On/Off: Press the power button briefly to put the device to sleep or wake it up. To fully shut down, go to Start > Power > Shut down.
  • Restart: Go to Start > Power > Restart.
  • Adjust Kickstand: The integrated kickstand on the back of the Surface Pro 3 can be adjusted to various angles for comfortable viewing and typing.
Side view of the Microsoft Surface Pro 3 showing the kickstand extended and various ports.

Figure 4.1: Side view of Surface Pro 3 with kickstand and ports.

4.2. Using the Touchscreen

The 12-inch display is a multi-touch screen. Use standard touch gestures:

  • Tap: Equivalent to a mouse click.
  • Tap and Hold: Equivalent to a right-click.
  • Pinch to Zoom: Place two fingers on the screen and move them apart to zoom in, or together to zoom out.
  • Swipe: Drag your finger across the screen to scroll or navigate.

4.3. Using the Surface Pen

The Surface Pen allows for precise input, drawing, and note-taking:

  • Writing and Drawing: Use the pen directly on the screen for natural writing and drawing in compatible applications like OneNote.
  • Right-Click: Press and hold the button on the side of the pen while tapping the screen.
  • Erase: Use the eraser tip of the pen (opposite the writing tip) to erase digital ink.
  • OneNote Quick Launch: Click the top button of the pen once to quickly open OneNote. Double-click to take a screenshot.

4.4. Connecting Peripherals

  • USB Devices: The Surface Pro 3 has one USB 3.0 port. Connect USB flash drives, external hard drives, or other USB accessories.
  • Wi-Fi: Connect to wireless networks via the Wi-Fi settings in Windows.
  • Bluetooth: Pair Bluetooth devices like headphones, mice, or keyboards through the Bluetooth settings.
  • MicroSD Card: Insert a microSD card into the dedicated slot for expanded storage.
Close-up of the microSD card slot on the Microsoft Surface Pro 3 with a microSD card inserted.

Figure 4.2: MicroSD card slot for expandable storage.

Close-up of the rear camera on the Microsoft Surface Pro 3.

Figure 4.3: Rear camera of the Surface Pro 3.

5. Care and Maintenance

  • Cleaning: Use a soft, lint-free cloth dampened with water or a screen cleaner specifically designed for electronics to clean the screen and exterior. Avoid harsh chemicals.
  • Battery Care: To prolong battery life, avoid extreme temperatures. It is recommended to occasionally let the battery discharge below 20% before recharging.
  • Software Updates: Regularly check for and install Windows updates to ensure optimal performance, security, and compatibility. Go to Start > Settings > Update & Security > Windows Update.
  • Storage: Store the device in a cool, dry place away from direct sunlight and extreme temperatures.

6. Troubleshooting

ProblemPossible Solution
Device does not turn on.Ensure the device is charged. Connect the power supply and wait a few minutes before attempting to power on. If unresponsive, perform a two-button shutdown: press and hold the power button and the volume-up button simultaneously for 15 seconds, then release both. Wait 10 seconds, then press the power button again.
Wi-Fi connection issues.Check if Wi-Fi is enabled in Windows settings. Restart your router and the Surface Pro 3. Forget the network and reconnect. Ensure drivers are up to date via Windows Update.
Surface Pen is not responding.Check the pen's battery. Ensure Bluetooth is enabled on the Surface Pro 3 and the pen is paired. If issues persist, try re-pairing the pen through Bluetooth settings.
Screen is unresponsive or frozen.Press and hold the power button for 10 seconds to force a shutdown. Then, press the power button again to restart.
Device is running slow.Close unnecessary applications. Check for background processes in Task Manager. Ensure Windows is updated. Run a disk cleanup. Consider freeing up storage space.

7. Technical Specifications

FeatureDetail
Standing screen display size12 Inches
Screen Resolution2160 x 1440
Max Screen Resolution2160x1440 Pixels
Processor1.7 GHz core_m_family (Intel Core i7)
RAM8 GB
Hard Drive256 GB Flash Storage
Card DescriptionIntegrated
Wireless Type802.11abg
Number of USB 3.0 Ports1
Average Battery Life (in hours)9 Hours
BrandMicrosoft
SeriesSurface Pro 3
Item model number5D2-00017
Hardware PlatformWindows
Operating SystemWindows 10 Professional
Item Weight1.76 pounds
Product Dimensions15.12 x 9.19 x 1.55 inches
ColorGray
Rear Webcam Resolution5 MP
Processor BrandIntel
Number of Processors2
Flash Memory Size256 GB
Power SourceCorded Electric
Batteries1 Lithium Ion batteries required. (included)
Date First AvailableJuly 20, 2015

8. Warranty and Support Information

Microsoft provides a limited hardware warranty for the Surface Pro 3. The specific terms and duration of your warranty may vary by region and purchase date. Please refer to the warranty documentation included with your product or visit the official Microsoft Support website for detailed information.

For technical assistance, driver downloads, software updates, and additional support resources, please visit the official Microsoft Support website:

support.microsoft.com/surface

You can also find community forums and frequently asked questions on the Microsoft website to help resolve common issues.

© 2025 Microsoft Corporation. All rights reserved. Microsoft, Surface, and Windows are trademarks of the Microsoft group of companies.

This manual is for informational purposes only. Specifications are subject to change without notice.

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