1. Introduction
The ATEN VE800AR is an HDMI Receiver designed to extend HDMI signals over a single Category 5e/6 cable. This device allows for reliable transmission of high-definition video and audio signals over distances up to 200 feet (60 meters), supporting Full HD 1080p resolution. It is ideal for various professional audio/video installations where source and display devices are located far apart.
2. Product Overview
The VE800AR functions as the receiving unit in an HDMI extender system. It features an HDMI output port for connecting to a display device and two RJ-45 ports for receiving the extended HDMI signal from a compatible ATEN HDMI transmitter (sold separately) via Category 5e/6 cabling. The unit is compact and designed for easy integration into existing setups.
Figure 2.1: Front and rear view of the ATEN VE800AR HDMI Receiver, showing HDMI output and RJ-45 network ports.
3. Package Contents
Please check the contents of your ATEN VE800AR package. If any items are missing or damaged, contact your dealer.
- 1x ATEN VE800AR HDMI Receiver
- 1x Power Adapter (specific to region)
- 1x User Instructions (this document)
- Mounting Kit (optional, may vary by package)
Note: The ATEN VE800AR requires a compatible ATEN HDMI Transmitter (e.g., VE800AT) and Category 5e/6 cabling for operation, which are typically sold separately.
4. Setup and Installation
Follow these steps to set up your ATEN VE800AR HDMI Receiver:
- Power Off Devices: Ensure all devices, including the HDMI source, display, and the ATEN HDMI Transmitter, are powered off before making any connections.
- Connect Transmitter: Connect your HDMI source device (e.g., Blu-ray player, computer) to the HDMI input port of the ATEN HDMI Transmitter (not included).
- Connect Cat5e/6 Cable: Connect one end of a high-quality Category 5e or Category 6 Ethernet cable to the RJ-45 output port(s) on the ATEN HDMI Transmitter.
- Connect Receiver: Connect the other end of the Category 5e/6 cable to the corresponding RJ-45 input port(s) on the ATEN VE800AR HDMI Receiver. Ensure the cable length does not exceed 200 feet (60 meters) for optimal performance.
- Connect Display: Connect an HDMI cable from the HDMI output port of the ATEN VE800AR Receiver to the HDMI input port of your display device (e.g., TV, monitor, projector).
- Connect Power: Connect the provided power adapter to the power input jack on the ATEN VE800AR Receiver, then plug the adapter into an AC power outlet.
- Power On Devices: Power on the display device, then the ATEN VE800AR Receiver, and finally the HDMI source device.
Important: Use only high-quality Category 5e/6 cables to ensure stable and reliable signal transmission. Poor quality or damaged cables can lead to signal loss or degradation.
5. Operating Instructions
Once all connections are made and devices are powered on, the ATEN VE800AR HDMI Receiver should automatically detect the incoming HDMI signal from the transmitter and output it to the connected display.
- Signal Indicator: Check the status LEDs on the VE800AR (if present) to confirm active power and signal transmission. Refer to the product's specific LED indicators for detailed status information.
- Display Settings: Ensure your display device is set to the correct HDMI input channel where the VE800AR is connected.
- Resolution: The VE800AR supports resolutions up to 1920 x 1080 (Full HD). Ensure your source device is outputting a compatible resolution.
6. Maintenance
The ATEN VE800AR HDMI Receiver is designed for minimal maintenance. Follow these guidelines to ensure its longevity and optimal performance:
- Cleaning: Use a soft, dry cloth to clean the unit. Do not use liquid or aerosol cleaners.
- Environment: Keep the device in a cool, dry place, away from direct sunlight, excessive heat, moisture, and dust.
- Ventilation: Ensure adequate ventilation around the unit to prevent overheating. Do not block any ventilation openings.
- Cables: Periodically check all cable connections to ensure they are secure and undamaged.
7. Troubleshooting
If you encounter issues with your ATEN VE800AR, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No video or audio signal on display. |
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| Poor video quality (flickering, distortion, no color). |
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| No audio, but video is present. |
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8. Specifications
| Feature | Detail |
|---|---|
| Brand | ATEN |
| Model Number | VE800AR |
| Connectivity Technology | HDMI |
| Compatible Devices | Television, Projectors, Monitors |
| Connector Type | HDMI, RJ-45 |
| Max Resolution | 1920 x 1080 (Full HD) |
| Max Distance | 200 ft (60 meters) over Cat5e/6 |
| Cable Type | Category 5e, Category 6 Twisted Pair |
| Output Devices | 1 (HDMI) |
| Network Ports | 2 x RJ-45 |
| Item Weight | 160 Grams |
| Number of Channels | 5 (Audio Channels, typical for HDMI) |
| Control Method | Remote (if supported by connected ATEN system) |
| Audio Output Type | Speakers (via HDMI) |
| Manufacturer | Aten Technologies |
| UPC | 672792005763 |
9. Warranty and Support
For detailed warranty information, please refer to the official ATEN website or the warranty card included with your product. ATEN provides comprehensive support services for its products.
Support Services Include:
- Technical Support: Free technical support is available to assist with product setup, configuration, and troubleshooting.
- Repair Services: Localized repair centers are available for Return Merchandise Authorization (RMA) services.
- Extended Warranty: Options for extended warranty services may be available.
- Value-Added Services: Various service packages are offered to meet specific customer needs.
For the most up-to-date support information and contact details, please visit the official ATEN website: www.aten.com
Figure 9.1: Overview of ATEN's comprehensive support services.