Intermec PC23d Direct Thermal Desktop Printer User Manual

1. Introduction

This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your Intermec PC23d Direct Thermal Desktop Printer. Please read this manual thoroughly before using the device to ensure proper functionality and to prevent damage.

2. Product Overview

The Intermec PC23d is a direct thermal desktop printer designed for efficient label printing. It features a user-friendly LCD interface and offers various connectivity options.

This image shows the Intermec PC23d Direct Thermal Desktop Printer from a front-right angle. The printer is light gray with a dark gray top cover. A blue LCD screen on the top displays menu options such as 'Programs', 'Setup', 'Tools', and 'Wizards'. Below the screen are control buttons, including a central blue navigation button. The front features a label output slot, and the side has a blue lever for opening the media compartment. The 'Intermec' logo and 'PC23d' model name are visible on the front panel.

3. Setup

3.1 Unpacking

1. Carefully remove the printer and all accessories from the packaging.
2. Verify that all components listed in the packing slip are present.
3. Retain the packaging for future transport or storage.

3.2 Connecting Power

1. Connect the power cord to the printer's power input port.
2. Plug the other end of the power cord into a grounded electrical outlet.
3. Ensure the power switch is in the 'Off' position before connecting.

3.3 Loading Media

1. Open the media cover by lifting the blue lever on the side.
2. Place the roll of direct thermal labels onto the media supply spindle.
3. Feed the leading edge of the labels through the print mechanism until it extends past the print head.
4. Close the media cover securely.

3.4 Connecting to a Computer

The PC23d printer supports both USB and Ethernet connectivity.

• USB Connection: Connect a USB cable from the printer's USB port to an available USB port on your computer.
• Ethernet Connection: Connect an Ethernet cable from the printer's Ethernet port to your network router or switch.

Install the appropriate printer drivers from the manufacturer's website for your operating system.

4. Operating Instructions

4.1 Powering On/Off

• To power on, press the power switch to the 'On' position. The LCD will illuminate.
• To power off, press the power switch to the 'Off' position.

4.2 Using the LCD Display

The LCD display provides access to printer settings, status, and utilities. Use the navigation buttons below the screen to:

• Navigate through menus (Up/Down arrows).
• Select options (Enter button, typically the central blue button).
• Go back to the previous menu (Back button).

4.3 Basic Printing

1. Ensure the printer is powered on and connected to your computer.
2. Open the document or application from which you wish to print.
3. Select the 'Print' option.
4. Choose the 'Intermec PC23d' printer from the list of available printers.
5. Adjust print settings (e.g., label size, quantity) as needed.
6. Click 'Print'.

5. Maintenance

5.1 Cleaning the Print Head

Regular cleaning of the print head ensures optimal print quality.

1. Turn off the printer and disconnect the power cord.
2. Open the media cover to access the print head.
3. Gently wipe the print head surface with an alcohol-soaked cleaning wipe or a lint-free cloth dampened with isopropyl alcohol.
4. Allow the print head to dry completely before closing the cover and reconnecting power.

5.2 Replacing Media

When the media roll is depleted, follow the steps in Section 3.3 'Loading Media' to replace it with a new roll.

6. Troubleshooting

6.1 Printer Not Responding

• Ensure the power cord is securely connected and the printer is powered on.
• Check the USB or Ethernet cable connection between the printer and the computer/network.
• Verify that the correct printer drivers are installed and updated.

6.2 Poor Print Quality

• Clean the print head as described in Section 5.1.
• Ensure you are using direct thermal labels compatible with the PC23d.
• Adjust print darkness settings via the printer's LCD menu or printer driver settings.

6.3 Media Jams

• Turn off the printer and open the media cover.
• Carefully remove any jammed labels or debris from the media path.
• Ensure the media is loaded correctly and not wrinkled or creased.
• Close the cover and restart the printer.

7. Specifications

8. Warranty Information

This product is covered by a manufacturer's warranty. Please refer to the warranty card included with your purchase or visit the official Intermec website for detailed terms and conditions regarding warranty coverage, duration, and claims procedures. Keep your proof of purchase for warranty validation.

9. Support

For technical assistance, product inquiries, or service requests, please contact Intermec customer support. Support contact information can typically be found on the manufacturer's official website or in the documentation provided with your printer.

• Online Support: Visit the Intermec support portal for FAQs, drivers, and documentation.
• Phone Support: Refer to your region-specific contact numbers on the Intermec website.