1. Introduction
The Logitech HD Pro Webcam C920 is designed to provide crystal clear HD video and audio for video calls, streaming, blogging, and recording. It features full HD 1080p video quality and dual built-in microphones for superior sound capture. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your C920 webcam.

Image: The Logitech HD Pro Webcam C920, showcasing its sleek black design and HD 1080p lens.
2. Safety Information
Please read and follow these safety guidelines to ensure safe operation and prolong the life of your webcam:
- Do not expose the webcam to extreme temperatures or humidity.
- Avoid dropping or subjecting the webcam to strong impacts.
- Do not attempt to disassemble or modify the webcam. This will void the warranty.
- Keep the lens clean using a soft, dry cloth. Avoid abrasive cleaners.
- Ensure the USB cable is not pinched or damaged during setup or use.
3. What's in the Box
Verify that all components are present in the package:
- Logitech HD Pro Webcam C920
- Integrated USB Cable
- User Documentation (this manual)
4. Setup
Follow these steps to set up your Logitech C920 webcam:
- Unpack the Webcam: Carefully remove the webcam from its packaging.
- Position the Webcam: The C920 features a universal clip that allows it to be securely attached to your monitor, laptop screen, or placed on a flat surface. Adjust the clip to fit your desired location.

Image: Diagram highlighting key features of the C920 webcam, including its Full HD video, premium autofocus, universal clip, automatic light correction, and stereo audio dual mic.
- Connect to Computer: Plug the integrated USB cable from the webcam into an available USB port on your computer. The webcam is plug-and-play, and your operating system should automatically detect and install the necessary drivers.
- Install Logitech Capture Software (Optional but Recommended): For advanced control over your webcam settings, including pan, tilt, zoom, frame rate, and exposure, download and install the Logitech Capture application from the official Logitech website. This software enhances your video experience.

Image: Screenshot of the Logitech Capture App interface, showing various settings and controls for the webcam.
5. Operating the Webcam
Once connected and drivers are installed, your Logitech C920 webcam is ready for use with various applications.

Image: A person engaged in a video call using the Logitech C920 webcam mounted on a laptop, demonstrating typical usage.
5.1. Video Calling and Recording
The C920 delivers full HD 1080p video at 30 frames per second, ensuring clear and smooth visuals for your video conferences, online meetings, or content creation. It features HD autofocus and automatic light correction to adapt to various lighting conditions, providing optimal image quality.

Image: A professional setting showing a person making a video call with the Logitech C920, emphasizing its Full HD 1080p video capabilities.

Image: A close-up of the Logitech C920 webcam on a laptop, illustrating its HD autofocus and light correction features for clear imaging.
5.2. Audio Features
Equipped with dual built-in microphones, the C920 captures natural stereo audio, ensuring your voice is heard clearly during calls and recordings. The microphones are positioned on either side of the lens for effective sound pickup.

Image: An illustration of the Logitech C920 webcam with sound waves emanating from its dual microphones, highlighting its stereo audio capability.
5.3. Compatibility
The Logitech C920 is broadly compatible with popular operating systems and video conferencing applications. It works seamlessly with Windows, macOS, and Chrome OS, and is optimized for use with platforms like Skype, Zoom, FaceTime, and other common video communication tools.

Image: Icons representing the broad compatibility of the Logitech C920 webcam with various operating systems (Windows, macOS, Chrome OS) and communication platforms (Skype, Zoom, etc.).
6. Maintenance
To keep your Logitech C920 webcam in optimal condition:
- Cleaning the Lens: Gently wipe the webcam lens with a soft, lint-free cloth. For stubborn smudges, slightly dampen the cloth with water or a lens cleaning solution, then wipe dry. Do not use harsh chemicals or abrasive materials.
- Cleaning the Body: Use a soft, dry cloth to clean the body of the webcam.
- Storage: When not in use for extended periods, store the webcam in a clean, dry place away from direct sunlight and extreme temperatures.
7. Troubleshooting
If you encounter issues with your Logitech C920 webcam, refer to the table below for common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Webcam not detected | Loose USB connection, faulty USB port, driver issue | Try a different USB port. Restart your computer. Check Device Manager (Windows) or System Information (macOS) for webcam detection. Reinstall Logitech Capture software. |
| Poor video quality (blurry, dark) | Insufficient lighting, dirty lens, incorrect software settings | Ensure adequate lighting. Clean the webcam lens. Adjust settings in Logitech Capture or your video application (e.g., exposure, brightness). |
| No audio or poor audio quality | Microphone muted, incorrect audio input selected, software issue | Check if the microphone is muted in your application or system settings. Ensure the C920 microphone is selected as the default input device. Test with another application. |
| Webcam freezes or crashes | Software conflict, outdated drivers, system resource issues | Close other applications. Update your operating system and webcam drivers. Try connecting to a different USB port. |
8. Specifications
Key technical specifications for the Logitech HD Pro Webcam C920:
| Feature | Detail |
|---|---|
| Model Number | 960-000764 |
| Video Capture Resolution | Full HD 1080p (up to 1920 x 1080 pixels) at 30 fps |
| Photo Resolution | 15 Megapixels (software enhanced) |
| Focus Type | Autofocus |
| Lens | Glass lens |
| Built-in Microphones | Dual stereo microphones with automatic noise reduction |
| Connectivity | USB 2.0 (USB 3.0 ready) |
| Universal Clip | Fits laptops, LCD or CRT monitors |
| Color | Black |
| Item Weight | 5.6 ounces (approx. 158.7 grams) |
| Dimensions (approx.) | 3.7 inches (width) x 1.7 inches (height) x 2.8 inches (depth) |
| Supported OS | Windows, macOS, Chrome OS |

Image: Diagram illustrating the approximate dimensions of the Logitech C920 webcam: 3.7 inches wide, 1.7 inches high, and 2.8 inches deep, with a weight of 0.6 lbs (277g).
9. Warranty and Support
This Logitech HD Pro Webcam C920 is a renewed product. Please refer to the seller's specific return and warranty policy at the point of purchase. Typically, renewed products come with a limited warranty or a return period, such as a 90-day return policy.
For technical support, driver downloads, and additional resources, please visit the official Logitech support website. You can find FAQs, troubleshooting guides, and contact information for customer service there.





