Legrand On-Q WP3404WH10 4-Port Single Gang Keystone Wall Plate Instruction Manual

1. Product Overview

The Legrand On-Q WP3404WH10 is a 4-port single gang keystone wall plate designed to support up to four keystone inserts. This white, screw-in plastic wall plate is suitable for various low-voltage applications, including data, voice, audio, and video connections. It is constructed from high-impact flame-retardant plastic, ensuring durability and safety. The design features a matte finish and is slightly larger than standard wall plates to help cover minor drywall imperfections.

Compatibility: Supports most keystone insert combinations.
Material: High-impact flame-retardant plastic.
Finish: Matte white.
Dimensions: Approximately 4.69 inches (H) x 2.94 inches (W).
Certifications: RoHS Compliant, UL Listed (ANSI/UL 1863).

Figure 1: Front view of the Legrand On-Q 4-Port Keystone Wall Plate. This image shows the white plastic wall plate with four square openings for keystone inserts and two screw holes for mounting.

2. Installation Instructions

This section outlines the steps for installing the Legrand On-Q 4-Port Keystone Wall Plate. Ensure all power is off before beginning any electrical work.

2.1 Required Tools and Materials

Screwdriver (Phillips head recommended)
Low voltage mounting bracket or single gang wall box
Keystone inserts (e.g., RJ45, HDMI, Coaxial)
Associated cabling

2.2 Step-by-Step Installation

Prepare the Wall Opening: Ensure a standard single gang wall box or low voltage mounting bracket is properly installed in the wall.
Install Keystone Inserts: Before mounting the wall plate, snap the desired keystone inserts into the four openings on the wall plate. Ensure they are oriented correctly (not upside down) to avoid difficulty in seating them fully. Apply firm, even pressure until each keystone clicks securely into place.
Connect Cabling: Connect the appropriate cables to the rear of each keystone insert.
Mount the Wall Plate: Align the wall plate with the mounting holes of the wall box or bracket. Secure the plate using the provided screws. Do not overtighten.
Test Connections: Once installed, test all connections to ensure proper functionality.

Installing the wall plate with a screwdriver

Figure 2: Installation in progress. A screwdriver is used to secure the wall plate to the wall, with keystone jacks already inserted.

Cable connected to an installed keystone jack

Figure 3: A network cable connected to one of the installed keystone jacks on the wall plate, demonstrating usage.

3. Operation

The Legrand On-Q 4-Port Keystone Wall Plate functions as a passive interface for your keystone-compatible connections. Once installed and populated with keystone inserts, its operation involves simply plugging in the corresponding cables (e.g., Ethernet, HDMI, coaxial) into the front of the keystone jacks.

Connecting Devices: Insert the appropriate cable connector into the front port of the keystone jack until it clicks into place.
Disconnecting Devices: To remove a cable, gently press the release tab (if present on the connector) and pull the cable straight out. Avoid pulling on the cable itself without releasing the tab to prevent damage to the keystone jack or cable.

4. Maintenance

The Legrand On-Q Keystone Wall Plate requires minimal maintenance to ensure its longevity and appearance.

Cleaning: Use a soft, dry, or slightly damp cloth to wipe the surface of the wall plate. Avoid abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish.
Inspection: Periodically check the wall plate and keystone inserts for any signs of damage or loose connections. Ensure mounting screws remain snug.

5. Troubleshooting

This section addresses common issues that may arise during installation or use.

Problem	Possible Cause	Solution
Keystone insert does not snap into place easily.	Incorrect orientation of the keystone. Excessive force or uneven pressure. Incompatible keystone insert.	Ensure the keystone is oriented correctly before applying pressure. Apply firm, even pressure until a click is heard. Verify keystone insert compatibility with standard keystone openings.
Cables do not connect securely to keystone jacks.	Damaged keystone jack. Damaged cable connector. Incorrect cable type for the keystone jack.	Inspect the keystone jack for damage; replace if necessary. Inspect the cable connector for damage; try a different cable. Ensure the cable type matches the keystone jack (e.g., RJ45 for Ethernet).
Wall plate appears loose after installation.	Mounting screws are not tight enough. Damaged wall box or bracket.	Gently tighten the mounting screws. Inspect the wall box or bracket for damage and repair or replace if needed.

6. Specifications

Attribute	Detail
Model Number	WP3404WH10
Brand	On-Q (Legrand)
Number of Ports	4 Keystone openings
Gang Type	Single Gang
Color	White
Material	High Impact Flame Retardant Plastic
Mounting Type	Screw-In (for Single Gang Wall Box or LV Bracket)
Product Dimensions (H x W)	4.69" x 2.94"
Finish Type	Plastic, Matte
Certifications	UL Listed (ANSI/UL 1863), RoHS Compliant
Item Weight	8 ounces
UPC	804428121497

Dimensions of the Legrand On-Q 4-Port Keystone Wall Plate

Figure 4: Diagram showing the approximate dimensions of the wall plate: 4.69 inches in height and 2.94 inches in width.

7. Warranty and Support

For specific warranty information regarding your Legrand On-Q WP3404WH10 wall plate, please refer to the documentation included with your purchase or visit the official Legrand On-Q website. General product support and technical assistance can also be found through the manufacturer's resources.

Manufacturer: Legrand On-Q

Website: www.legrand.us/onq (This is a general link, specific support pages may vary)