House of Marley Mystic

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House of Marley EM-JE070-GR Mystic In-Ear Headphone User Manual

Model: Mystic (EM-JE070-GR)

1. Introduction

Thank you for choosing the House of Marley EM-JE070-GR Mystic In-Ear Headphones. These headphones are designed to provide a clear audio experience with an emphasis on sustainable materials. This manual provides essential information for the proper setup, operation, and maintenance of your new headphones.

2. Package Contents

Please verify that all items listed below are present in your package:

  • House of Marley EM-JE070-GR Mystic In-Ear Headphones
  • Two (2) pairs of silicone ear gels (Small, Medium)
  • User Manual (this document)

3. Setup

3.1 Selecting Ear Gels

The EM-JE070-GR headphones come with two sizes of silicone ear gels: small and medium. Selecting the correct size is crucial for comfort and optimal sound performance, especially bass response.

  1. Try both sizes of ear gels to determine which provides the most secure and comfortable fit in your ear canal.
  2. A good seal will block out external noise and enhance audio quality.

3.2 Connecting to an Audio Device

These are wired headphones and connect via a standard 3.5mm audio jack.

  1. Locate the 3.5mm audio port on your smartphone, tablet, computer, or other audio device.
  2. Insert the 3.5mm plug of the EM-JE070-GR headphones firmly into the audio port.

4. Operating Instructions

4.1 Wearing the Headphones

Gently insert the ear gels into your ear canals. Adjust the cable for comfortable positioning.

4.2 Media Control

The EM-JE070-GR headphones feature an in-line media control.

  • Play/Pause: Press the button once to play or pause audio.
  • Next Track: Press the button twice quickly to skip to the next track.
  • Previous Track: Press the button three times quickly to go back to the previous track.
  • Answer/End Call: Press the button once to answer an incoming call or end an active call.

5. Maintenance and Care

Proper care will extend the life of your headphones.

  • Cleaning: Use a soft, dry cloth to wipe the earbud housings and cable. For ear gels, remove them from the earbuds and gently clean with a mild soap solution, then rinse thoroughly and allow to dry completely before reattaching.
  • Storage: When not in use, store your headphones in a clean, dry place. Avoid tangling the cable. The retractable cable feature helps with neat storage.
  • Avoid Moisture: Do not expose the headphones to excessive moisture or liquids.
  • Temperature: Avoid extreme temperatures.

6. Troubleshooting

ProblemPossible CauseSolution
No sound or low volume
  • Headphone plug not fully inserted.
  • Device volume too low or muted.
  • Incorrect ear gel size/poor seal.
  • Audio source issue.
  • Ensure the 3.5mm plug is fully inserted into the audio port.
  • Increase the volume on your audio device. Check if the device is muted.
  • Try different ear gel sizes to ensure a proper seal.
  • Test with another audio source or device.
Distorted sound
  • Volume too high.
  • Damaged cable or connection.
  • Reduce the volume on your audio device.
  • Inspect the cable and plug for any visible damage.
Microphone not working (if applicable)
  • Device settings.
  • Compatibility issue.
  • Check your device's audio input settings to ensure the headset microphone is selected.
  • Some older devices may not fully support in-line microphone functions.

If you continue to experience issues, please refer to the Warranty and Support section.

7. Specifications

FeatureDetail
BrandHouse of Marley
Model NameEM-JE070-GR (Mystic)
ColorGreen
Ear PlacementIn Ear
Form FactorIn Ear
Driver Size9mm Neodymium
Connectivity TechnologyWired (3.5mm jack)
Control TypeMedia Control (in-line)
Cable FeaturesRetractable
Enclosure MaterialBlended eco-plastic housings, Regrind silicone cover
Item Weight2.24 ounces
UPC846885006986

8. Warranty and Support

House of Marley products are designed with quality and durability in mind. For specific warranty information, please refer to the warranty card included with your purchase or visit the official House of Marley website.

For technical support, product inquiries, or to report an issue, please contact House of Marley customer service through their official website: www.thehouseofmarley.com/support.

Please retain your proof of purchase for warranty claims.

© 2024 House of Marley. All rights reserved.

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