Epson LQ-310

Epson LQ-310 Dot Matrix Printer User Manual

Model: LQ-310

Introduction

This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your Epson LQ-310 Dot Matrix Printer. Please read this manual thoroughly to ensure proper use and to maximize the lifespan of your printer.

The Epson LQ-310 is a narrow carriage 24-pin SIDM printer designed for efficient impact printing, offering a high print speed of 416 characters per second (CPS) at 12 CPI.

What's in the Box

Setup

1. Unpacking and Placement

Carefully remove the printer from its packaging. Place the printer on a stable, flat surface with adequate space around it for ventilation and paper handling. Ensure the power switch is in the OFF position before connecting any cables.

Epson LQ-310 Dot Matrix Printer front view

Figure 1: Front view of the Epson LQ-310 Dot Matrix Printer. This image shows the compact design and the control panel located on the top front of the printer.

Epson LQ-310 Dot Matrix Printer angled view with paper feed

Figure 2: Angled view of the Epson LQ-310 Dot Matrix Printer, illustrating the paper feed mechanism at the rear. The paper guides are visible, ready for continuous form paper.

2. Connecting Cables

3. Installing the Ribbon Cartridge

Open the printer cover. Locate the ribbon cartridge slot. Carefully insert the ribbon cartridge, ensuring it clicks into place. Follow the instructions on the cartridge packaging for specific installation details to avoid ribbon twisting.

4. Loading Paper

The LQ-310 supports continuous form paper and single sheets. For continuous form paper, align the paper's sprocket holes with the tractor feed pins at the rear of the printer. For single sheets, use the front paper slot and adjust the paper guides.

Epson LQ-310 Dot Matrix Printer in use, printing a bill

Figure 3: The Epson LQ-310 printer actively printing a bill, demonstrating its typical use case in a retail or office environment. Continuous form paper is shown being fed through the printer.

5. Driver Installation

Insert the provided CD into your computer's optical drive and follow the on-screen instructions to install the printer drivers. Alternatively, download the latest drivers from the official Epson support website for your operating system.

Operating Instructions

Basic Printing

  1. Ensure the printer is powered on and connected to your computer.
  2. Load the desired paper type (continuous form or single sheet).
  3. From your computer, open the document or application you wish to print.
  4. Select "Print" from the application's menu.
  5. Choose "Epson LQ-310" as your printer and adjust any necessary print settings (e.g., paper size, print quality).
  6. Click "Print" to begin the printing process.

Control Panel Functions

The control panel on the front of the printer allows for direct interaction. Key buttons typically include:

Refer to the printer's control panel for specific button labels and indicator lights.

Maintenance

Ribbon Cartridge Replacement

When print quality deteriorates or the ribbon is visibly worn, it's time to replace the ribbon cartridge. Ensure the printer is off before proceeding.

  1. Open the printer cover.
  2. Carefully remove the old ribbon cartridge by lifting it out.
  3. Unpack the new ribbon cartridge and gently install it into the designated slot, ensuring the ribbon is not twisted.
  4. Close the printer cover.

Cleaning the Printer

Regular cleaning helps maintain optimal performance. Always turn off and unplug the printer before cleaning.

Troubleshooting

ProblemPossible CauseSolution
Printer not printing
  • Power off/disconnected
  • Cable disconnected
  • Paper jam
  • Out of ribbon
  • Incorrect driver
  • Ensure power is on and cable is secure.
  • Check USB/Serial/Parallel cable connection.
  • Clear any jammed paper.
  • Replace ribbon cartridge.
  • Reinstall correct printer drivers.
Poor print quality
  • Worn ribbon
  • Dust/debris on print head
  • Incorrect paper type
  • Replace ribbon cartridge.
  • Clean the print head area.
  • Use recommended paper.
Paper jam
  • Improper paper loading
  • Damaged paper
  • Turn off printer, carefully remove jammed paper. Reload paper correctly.
  • Use undamaged paper.

Specifications

Epson LQ-310 Dot Matrix Printer with dimensions

Figure 4: Dimensions of the Epson LQ-310 Dot Matrix Printer, showing its length (43cm), width (36cm), and height (22cm).

FeatureDetail
Model NameLQ-310
Printing Technology24-Pin Narrow Carriage Impact Dot Matrix
Print SpeedHigh 416 CPS (Characters Per Second) at 12 CPI
Print Resolution240 dpi (Maximum Black and White)
Printer OutputMonochrome
ConnectivityUSB, Serial, Parallel (Wired)
Print MediaPaper (plain), Continuous Forms, Single Sheets
Duplex PrintingNo (Manual)
Ink ColourBlack (Ribbon Cartridge)
Mean Time Between Failures (MTBF)10,000 Power On Hours
Product Dimensions (LxWxH)43 x 36 x 22 cm
Item Weight4.1 kg (4100 Grams)
UPC712411999896
ManufacturerP.T. INDONESIA EPSON INDUSTRY

Note: Some specifications, such as "Connectivity Type: Wi-Fi" and "Control Method: Touch" found in the raw data, are less common for this type of dot matrix printer. The primary connectivity options are USB, Serial, and Parallel, and the control method refers to the physical buttons on the printer's panel.

Warranty and Support

Warranty information for the Epson LQ-310 printer is typically provided with your purchase documentation. Please refer to the warranty card or contact your retailer for specific details regarding coverage and terms.

For technical support, driver downloads, or further assistance, please visit the official Epson support website or contact their customer service. You can find contact information and support resources on the Epson website: Epson India Support.

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