Introduction
The Fermax 3610 Memokey Reader is an advanced access control device designed to provide secure and convenient entry. This system supports various keyless entry options, including keypad codes, access cards, and can be integrated with existing security systems. Its scalable design makes it suitable for a range of building sizes and security requirements, ensuring optimal performance through professional installation.
Product Overview

Image: Front view of the Fermax 3610 Memokey Reader, showing a metallic and black housing with a numeric keypad (0-9) and two additional buttons labeled 'A' and 'B'. The 'FERMAX' logo is visible at the top.
The Fermax 3610 features a robust design, combining metallic, plastic, and polycarbonate materials for durability. It operates on a 100V power supply and is designed for desktop compatibility, offering a reliable solution for access management.
Setup
Proper installation is crucial for the optimal performance of the Fermax 3610 Memokey Reader. It is recommended that setup be performed by a qualified professional to ensure correct wiring and system integration.
1. Power Connection
- Ensure the power source is off before connecting the device.
- Connect the device to a 100V power supply. The unit is designed for hand-powered operation, implying it draws power from a connected system or dedicated power supply unit.
- Verify all power connections are secure to prevent electrical hazards.
2. System Integration
- The device is designed for integration with existing security and access control systems. Refer to your specific system's documentation for detailed integration steps.
- Utilize the USB 2.0 hardware interface for data communication with compatible desktop systems.
3. Mounting (if applicable)
- While primarily a desktop device, ensure it is placed on a stable, flat surface.
- Avoid locations exposed to extreme temperatures, direct sunlight, or excessive moisture.
Operating
The Fermax 3610 Memokey Reader offers multiple methods for access control.
1. Keypad Entry
- To gain access using a code, enter your pre-programmed numeric code using the keypad (0-9).
- Press the designated confirmation button (e.g., 'A' or 'B' or a specific sequence) after entering the code, as per system configuration.
- The system will indicate successful access (e.g., a green light or an audible signal).
2. Card Access
- If configured for card access, present your authorized access card to the reader's designated area.
- Ensure the card is held steadily until the system registers it.
- Successful card reads will be indicated by the system.
3. Biometric Access (if integrated)
- For systems integrated with biometric features, follow the on-screen or system prompts to provide your biometric data (e.g., fingerprint scan).
- Ensure proper placement and clean contact for accurate readings.
4. Code Management
- The device supports up to 100 codes. Code programming and management are typically done through the connected access control system's software interface.
- Consult your system administrator or the specific software manual for instructions on adding, modifying, or deleting access codes.
Maintenance
Regular maintenance ensures the longevity and reliable operation of your Fermax 3610 Memokey Reader.
1. Cleaning
- Use a soft, dry, lint-free cloth to clean the exterior surfaces.
- For stubborn marks, slightly dampen the cloth with water. Avoid abrasive cleaners, solvents, or excessive moisture.
- Do not spray cleaning solutions directly onto the device.
2. Environmental Considerations
- Keep the device away from direct sunlight, heat sources, and areas with high humidity.
- Ensure proper ventilation if the device is enclosed within a cabinet or housing.
3. Software Updates
- Periodically check for firmware or software updates for the connected access control system. Updates can improve performance, add features, or address security vulnerabilities.
Troubleshooting
This section provides solutions to common issues you might encounter with your Fermax 3610 Memokey Reader.
| Problem | Possible Cause | Solution |
|---|---|---|
| Device not responding to input. | No power; loose connection; system error. | Check power supply and connections. Verify the connected system is operational. Restart the system if necessary. |
| Access code not working. | Incorrect code entered; code not programmed; code expired. | Ensure the correct code is entered. Contact system administrator to verify code programming and validity. |
| Access card not recognized. | Card not authorized; card damaged; incorrect reading technique. | Ensure the card is authorized. Try a different authorized card. Present the card steadily to the reader. |
| System integration issues. | Incorrect wiring; software configuration error. | Consult the installation manual for wiring diagrams. Verify software settings. Professional assistance may be required. |
If the issue persists after attempting these solutions, please contact Fermax customer support or your authorized installer.
Specifications
- Model Name: Memokey City Classic
- Model Number: 8424299036106
- Manufacturer: Fermax
- Material: Metallic, Plastic, Polycarbonate
- Color: Multicolor
- Power Supply: Hand-powered (requires 100V input)
- Voltage: 100V
- Electrical Power: 100W
- Product Weight: 145 g
- Connectivity Technology: USB
- Hardware Interface: USB 2.0
- Compatible Devices: Desktop
- Special Features: Distinctive details, supports 100 codes
Warranty and Support
For warranty information and technical support, please refer to the documentation provided with your purchase or visit the official Fermax website. Professional installation services are available to ensure optimal performance and adherence to warranty terms.
Fermax Official Website: www.fermax.com





