Robertshaw RS9320T
Robertshaw RS9320T Pro Series Touchscreen Thermostat User Manual
Model: RS9320T
Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of your Robertshaw RS9320T Pro Series 7-Day Programmable Touchscreen Thermostat. This thermostat is designed for multi-stage heating and cooling systems, supporting 3 heat and 2 cool stages.
Please read this manual thoroughly before installation and operation to ensure proper use and to maximize the efficiency and lifespan of your thermostat.
Setup and Installation
The Robertshaw RS9320T thermostat is designed for quick and easy installation, featuring a universal sub-base and large terminal blocks. Professional installation is recommended for optimal performance and safety.
Pre-Installation Checklist
- Ensure power to the HVAC system is turned off at the circuit breaker before beginning installation.
- Confirm compatibility with your HVAC system (multi-stage, 3 heat/2 cool).
- Gather necessary tools: screwdriver, wire strippers, drill (if mounting new holes).
Mounting the Thermostat
The thermostat is designed for wall mounting. Use the provided screws and anchors to secure the universal sub-base to the wall. Ensure the sub-base is level for proper aesthetic alignment.

Figure 1: Rear view of the RS9320T thermostat, illustrating the mounting points and the design of the sub-base for wall installation.
Wiring Instructions
Connect the wires from your HVAC system to the corresponding terminals on the thermostat's sub-base. The large terminal blocks facilitate easy and secure wire connections. Refer to your HVAC system's manual for specific wiring diagrams if needed. The thermostat supports 24V AC power (18 to 30V AC, 50/60 Hz) via a hardwire common wire or can be powered by 2 AAA 1.5V alkaline batteries (included).

Figure 2: Detailed view of the wiring terminals on the RS9320T sub-base, showing clear labels for common HVAC connections.
After wiring, carefully attach the thermostat body to the sub-base, ensuring it clicks securely into place.
Operating Instructions
The RS9320T features a large, easy-to-read 8.8-square-inch blue backlit touchscreen display for intuitive control and programming.
Basic Operation

Figure 3: The RS9320T thermostat display, showing the current time, set temperature, actual temperature, system mode, and fan settings.
- Adjusting Temperature: Use the + and - buttons on the touchscreen to increase or decrease the desired temperature.
- System Mode: Tap the "SYSTEM" button to cycle through available modes: Cool, Heat, Off, and Auto (if configured).
- Fan Mode: Tap the "FAN" button to select between Auto (fan runs only when heating/cooling) or On (fan runs continuously).
Programming Schedules
The RS9320T offers 7-Day, 5-1-1 (weekday/weekend), or non-programmable options. The intuitive programming menus allow you to set schedules for different times of the day (Wake, Leave, Return, Sleep) to optimize energy efficiency.
- Press the "Menu" button to access programming options.
- Follow the on-screen prompts to set desired temperatures and times for each period.
- A factory pre-set energy efficiency program is available for quick setup.
Advanced Settings
Access the contractor/technician setup menu for advanced configurations such as adjustable temperature differential (swing), five-minute selectable on/off compressor delay protection, adjustable room temperature calibration, and setpoint limits. Keypad lockout is also available for preventing unauthorized changes.
Maintenance
Battery Replacement
The thermostat can be powered by 2 AAA 1.5V alkaline batteries (included) as a backup or primary power source if a common wire is not used. Replace batteries when the low battery indicator appears on the display.
- Gently pull the thermostat body away from the sub-base.
- Locate the battery compartment on the back of the thermostat.
- Remove old batteries and insert new AAA alkaline batteries, observing polarity (+/-).
- Reattach the thermostat body to the sub-base.
Cleaning
To clean the thermostat's touchscreen and casing, use a soft, damp cloth. Avoid abrasive cleaners or solvents, as these can damage the display or plastic components.
Troubleshooting
This section provides solutions to common issues you might encounter with your RS9320T thermostat.
| Problem | Possible Cause | Solution |
|---|---|---|
| Display is blank or dim. | No power, low batteries, or tripped circuit breaker. | Check batteries and replace if necessary. Ensure HVAC system power is on at the breaker. Verify common wire connection if used. |
| Thermostat not responding to touch. | Keypad lockout enabled, or temporary software glitch. | Check if keypad lockout is active and disable if needed. Remove thermostat from sub-base, wait 30 seconds, and reattach to reset. |
| System (heating/cooling) not turning on. | Incorrect system mode, temperature setting, or compressor delay. | Ensure thermostat is set to the correct mode (Heat/Cool). Adjust setpoint to be above/below current room temperature. Wait 5 minutes for compressor delay protection to cycle. Check wiring connections. |
| Temperature readings seem inaccurate. | Thermostat location, or calibration needed. | Ensure thermostat is not in direct sunlight or near heat sources/drafts. Access advanced settings to adjust room temperature calibration. |
If issues persist after attempting these solutions, contact customer support.
Specifications
Key technical specifications for the Robertshaw RS9320T Pro Series Thermostat:
| Feature | Detail |
|---|---|
| Model Name | Pro Series RS9320T programmable touchscreen wall thermostat |
| Controller Type | Touchscreen |
| Special Feature | Programmable (7-Day, 5-1-1, Non-Programmable) |
| Color | White |
| Specific Uses | Air Conditioner, Furnace, Heat Pump |
| Temperature Control Type | Heating, Cooling |
| Connectivity Technology | Millivolt, Wi-Fi |
| Power Source | 24V AC (18 to 30V AC), 50/60 Hz for hardwire common wire or 2 AAA 1.5V alkaline batteries (included) |
| Item Weight | 0.65 Pounds (10.4 ounces) |
| Voltage | 24 Volts |
| Material | Plastic |
| Display Type | Digital, Blue Backlit Touchscreen |
| Screen Size | 4.7 Inches (8.8-square-inch display area) |
| Product Dimensions | 4.7 x 3.8 x 1 inches |

Figure 4: Robertshaw Pro-Series model comparison chart, detailing features and terminal configurations for various thermostats, including the RS9320T.
Warranty Information
The Robertshaw RS9320T Pro Series thermostat comes with a 6-year limited warranty. This warranty enhances the value and provides peace of mind regarding the quality and durability of the product.
For detailed warranty terms and conditions, please refer to the documentation included with your product or contact Robertshaw customer service.
Customer Support
For technical assistance, troubleshooting not covered in this manual, or warranty inquiries, please contact Robertshaw customer service.
- Customer Service Phone: 800.304.6563
- Online Resources: Visit the Robertshaw Store on Amazon for additional product information and support.
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