Arlo Wireless Home Security Camera System (VMS3330) User Manual

1. Introduction

The Arlo Wireless Home Security Camera System (VMS3330) provides a 100% wire-free solution for home monitoring. These HD cameras are designed for both indoor and outdoor use, featuring night vision and motion-activated recording. Remote monitoring is accessible via free applications on your computer, smartphone, or tablet, with alerts delivered through email or app notifications.

Figure 1: Arlo camera demonstrating weather resistance.

2. What's in the Box

Your Arlo Wireless Home Security Camera System (VMS3330) package typically includes:

• Arlo HD Wire-Free Cameras (3 units for VMS3330)
• Smart Home Base Station
• Power Adapter for Base Station
• Ethernet Cable
• Magnetic Mounts (3 units)
• Mounting Screws
• CR123 Lithium Photo Batteries (12 units, 4 per camera)
• Quick Start Guide

3. Setup

3.1. Initial Setup

1. Download the Arlo App: Search for "Arlo" in your smartphone's app store and download the official Arlo app. Alternatively, visit arlo.netgear.com on a computer.
2. Create an Account: Follow the in-app instructions to create a new Arlo account. If you already have an account, log in and select "Add Device."
3. Connect the Base Station: Connect the Arlo Base Station to your router using the provided Ethernet cable and plug in the power adapter. Wait for the indicator lights on the base station to show a stable connection.
4. Power On Cameras: Insert the CR123 Lithium batteries into each camera. The LED on the front of the camera will blink amber.
5. Pair Cameras: In the Arlo app, select "Arlo Baby" from the device list. You will be prompted to select your Wi-Fi network and enter the password. Press the sync button on the side of each camera. A blue LED will blink for 10 seconds.
6. Scan QR Code: The app will instruct you to scan a QR code using the camera. A chime sound indicates a successful scan.
7. Name Your Device: Select your time zone and assign a name to each camera.

3.2. Camera Placement and Mounting

Arlo cameras offer flexible placement options:

• Flat Surface: Place the camera on any flat surface for easy monitoring.
• Magnetic Mount: Use the included magnetic mounts to attach cameras to walls or ceilings. The camera attaches magnetically to the spherical part of the mount, allowing for easy angle adjustment.

Figure 2: Arlo camera with magnetic mount.

Figure 3: Arlo camera demonstrating its compact size.

4. Operating Your Arlo Camera

4.1. Live View and Zoom

Access live video streams from your cameras through the Arlo app. Tap the live button to start streaming. You can pinch to zoom in and out on the video feed to view details. Adjust the field of view in device settings to optimize what the camera captures without losing resolution.

Figure 4: Arlo camera with app interface on mobile devices.

4.2. Two-Way Audio

The Arlo camera supports two-way audio, allowing you to listen in and speak through the camera. Use the push-to-talk feature in the app to communicate.

4.3. Recording and Notifications

Arlo cameras are motion-activated and can be configured to send real-time email or app notifications when activity is detected. You can customize alert settings and recording duration.

4.4. Scheduling and Geo-fencing

Set schedules for when your cameras are active. Geo-fencing allows your cameras to automatically arm or disarm based on your mobile device's location, conserving battery life and ensuring security when you leave or arrive home.

4.5. Arlo Smart Features (Optional Service)

Arlo Smart enhances your camera's capabilities with features like person detection, specific zone customization for alerts, and direct contact to emergency responders from your smartphone's lock screen. A 1-month trial is often included with your purchase.

Figure 5: Arlo Smart features overview.

5. Battery Management

Arlo VMS3330 cameras use non-rechargeable CR123 Lithium batteries. To access the battery compartment, slide the small switch on the camera body. While traveling, you can switch the battery to 'off' to conserve power. It is recommended to keep the battery on as a backup in case of a power outage.

6. Maintenance

To ensure optimal performance and longevity of your Arlo cameras:

• Cleaning: Gently wipe the camera lens and body with a soft, damp cloth. Avoid abrasive cleaners or solvents.
• Weather Resistance: The cameras are weather-resistant (IP65 rated) for outdoor use. However, extreme weather conditions may affect performance. Ensure the battery compartment is securely closed to maintain water resistance.
• Battery Replacement: Replace batteries promptly when the app indicates low power to avoid interruptions in monitoring.

7. Troubleshooting

If you encounter issues with your Arlo system, consider the following:

• Connectivity Issues: Ensure your base station is properly connected to your router and powered on. Check the distance between cameras and the base station; the wireless range is approximately 300+ feet line of sight. Obstructions like thick walls can reduce range.
• Motion Detection Sensitivity: If you receive too many false alerts or miss events, adjust the motion detection sensitivity in the Arlo app settings.
• Video Quality: Ensure your Wi-Fi network is stable and has sufficient bandwidth. Check the camera's battery level, as low battery can sometimes affect performance.
• App Not Responding: Close and restart the Arlo app. If the issue persists, try reinstalling the app.
• Camera Not Recording: Verify that the camera is armed and that motion detection is enabled in its settings. Check the schedule to ensure it's set to record during desired times.

8. Technical Specifications

9. Warranty and Support

Your Arlo Wireless Home Security Camera System (VMS3330) comes with a 1-year manufacturer's warranty. For detailed warranty information, technical support, or to register your product, please visit the official Arlo support website or contact their customer service. Keep your proof of purchase for warranty claims.

Online Support: www.arlo.com/support