1. Important Safety Instructions
Read all instructions carefully before using the appliance. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- Always ensure the appliance is unplugged before assembly, disassembly, or cleaning.
- Do not immerse the motor unit in water or other liquids.
- Keep hands, hair, clothing, and utensils away from moving parts during operation to prevent injury.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Use only original Santos accessories and parts.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner.
- For indoor use only. Do not use outdoors.
2. Product Overview
The Santos N.18 Dough Mixer (Model 408015) is a robust appliance designed for efficient dough preparation. It features a 10-liter capacity bowl, constructed from food-resistant aluminum alloy, and a CNS kneading shaft and arm. The mixer is equipped with a foldable agitator and a removable bowl for ease of use and cleaning. The bowl's rotation speed is adjustable to suit various mixing needs.

Figure 2.1: Main unit of the Santos N.18 Dough Mixer. This image displays the complete mixer with its bowl and kneading arm in place, ready for operation.
Components:
- Motor Unit: Houses the motor and control panel.
- Kneading Arm: The primary mixing component, made of CNS.
- Mixing Bowl: 10-liter capacity, removable, made of food-resistant aluminum alloy.
- Agitator: Foldable design for easy access and cleaning.
- Speed Control Dial: Adjusts the bowl's rotation speed.
- Power Cord: For electrical connection.
3. Setup and First Use
3.1 Unpacking
- Carefully remove the mixer from its packaging.
- Remove all packing materials, including any protective films or ties.
- Verify that all components listed in the "What's in the Box" section are present.
3.2 Placement
- Place the mixer on a stable, flat, and dry surface.
- Ensure there is adequate space around the appliance for ventilation and safe operation.
- Keep the mixer away from heat sources and direct sunlight.
3.3 Initial Cleaning
- Before first use, clean the mixing bowl, kneading arm, and agitator with warm soapy water.
- Rinse thoroughly and dry completely.
- Wipe the motor unit with a damp cloth. Do not immerse the motor unit in water.
3.4 Power Connection
- Ensure your power supply matches the voltage specified on the appliance (230 V).
- Plug the power cord into a grounded electrical outlet.
4. Operating Instructions
4.1 Attaching the Bowl and Kneading Arm
- Ensure the mixer is unplugged.
- Place the mixing bowl onto the base, aligning it correctly until it locks into position.
- Attach the kneading arm to the motor unit, ensuring it is securely fastened.
4.2 Adding Ingredients
- Add your ingredients to the mixing bowl. Do not exceed the maximum capacity of 10 liters or approximately 4 kg of dough.
- For best results, add liquids first, then dry ingredients.
4.3 Operation
- Plug in the mixer.
- Turn the speed control dial to the desired setting. Start with a low speed and gradually increase as needed.
- Allow the mixer to operate until the dough reaches the desired consistency.
- Once mixing is complete, turn the speed control dial to the "OFF" position and unplug the appliance.

Figure 4.1: The Santos N.18 Dough Mixer during operation. This image illustrates the kneading arm actively mixing ingredients within the bowl.
5. Cleaning and Maintenance
Regular cleaning ensures optimal performance and extends the lifespan of your Santos N.18 Dough Mixer.
5.1 Daily Cleaning
- Always unplug the mixer before cleaning.
- Remove the mixing bowl and kneading arm. Wash them with warm, soapy water. Rinse thoroughly and dry immediately to prevent water spots or corrosion.
- Wipe the exterior of the motor unit with a damp cloth. Do not use abrasive cleaners or immerse the motor unit in water.
- Ensure all parts are completely dry before reassembling or storing.
5.2 Storage
- Store the mixer in a clean, dry place.
- Keep the power cord neatly coiled to prevent damage.
6. Troubleshooting
If you encounter issues with your Santos N.18 Dough Mixer, refer to the following table for common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Mixer does not turn on. | Not plugged in; power outlet malfunction; damaged cord/plug. | Check power cord connection; test outlet with another appliance; inspect cord/plug for damage (do not use if damaged). |
| Motor stops during operation. | Overload (too much dough); overheating. | Reduce load; turn off and unplug, allow to cool for 30 minutes before restarting. |
| Unusual noise during operation. | Bowl or kneading arm not properly secured; foreign object in bowl. | Turn off and unplug; ensure bowl and arm are correctly attached; check for obstructions. |
If the problem persists after attempting these solutions, please contact customer support.
7. Technical Specifications
| Feature | Detail |
|---|---|
| Model Number | 408015 |
| Manufacturer | EMGA International BV |
| Dimensions (L x W x H) | 35 x 50 x 42 cm |
| Weight | 19.5 kg |
| Material | Food-resistant aluminum alloy (bowl), CNS (kneading arm), plastic (housing) |
| Voltage | 230 V |
| Power | 600 W |
| Bowl Capacity | 10 Liters |
| Dough Capacity (approx.) | 4 kg |
| Special Features | Foldable agitator, removable bowl, adjustable bowl rotation speed |
8. Warranty and Customer Support
The Santos N.18 Dough Mixer is covered by a manufacturer's warranty against defects in materials and workmanship. For specific warranty terms and conditions, please refer to the warranty card included with your product or contact your retailer.
Customer Support:
For technical assistance, spare parts, or service inquiries, please contact your authorized Santos dealer or visit the official Santos website for contact information.
- Manufacturer: EMGA International BV
- Model: Santos N.18 (408015)