Logitech 960-001013

Logitech ConferenceCam Connect User Manual

Model: 960-001013

1. Introduction

The Logitech ConferenceCam Connect is an all-in-one portable video conferencing solution designed for small group collaboration. It integrates Full HD 1080p video, professional audio, and multi-device connectivity, making it suitable for various meeting environments. This manual provides instructions for setting up, operating, maintaining, and troubleshooting your device.

Logitech ConferenceCam Connect device with remote control

Image 1.1: The Logitech ConferenceCam Connect, showcasing its sleek design and included remote control.

2. Setup

2.1 Unpacking and Components

Carefully remove all components from the packaging. Ensure the following items are present:

  • Logitech ConferenceCam Connect device
  • Remote control
  • Power adapter
  • USB cable
Logitech ConferenceCam Connect retail packaging

Image 2.1: Retail packaging of the Logitech ConferenceCam Connect, indicating the contents.

2.2 Power Connection

  1. Connect the power adapter to the power port on the ConferenceCam Connect.
  2. Plug the power adapter into an electrical outlet. The device will begin charging if the battery is low.

2.3 Connecting to a Computer (USB)

For video conferencing and full functionality, connect the ConferenceCam Connect to your computer:

  1. Connect one end of the supplied USB cable to the USB port on the ConferenceCam Connect.
  2. Connect the other end of the USB cable to an available USB port on your PC or Mac.
  3. The device is plug-and-play compatible and should be recognized automatically by your operating system.

2.4 Bluetooth Pairing

To use the device as a speakerphone with a mobile device:

  1. Press and hold the Bluetooth button on the top of the ConferenceCam Connect until the LED indicator flashes blue.
  2. On your mobile device (smartphone or tablet), navigate to Bluetooth settings and select "Logitech Connect" from the list of available devices.
  3. Once paired, the LED indicator will turn solid blue.
Top view of Logitech ConferenceCam Connect showing control buttons

Image 2.2: Top panel of the ConferenceCam Connect, highlighting the power, Bluetooth, and screen mirroring buttons.

2.5 Screen Mirroring Setup (if applicable)

The ConferenceCam Connect supports wireless screen mirroring for compatible devices (Windows 8.1 or higher, Android 4.3 or higher). Refer to your device's specific instructions for initiating screen mirroring to the ConferenceCam Connect.

3. Operating Instructions

3.1 Powering On/Off

Press the power button on the top of the device to turn it on or off. The LED indicator will illuminate when the device is active.

3.2 Video Conferencing

Once connected via USB to a computer, the ConferenceCam Connect acts as a webcam and speakerphone for most UC and web conferencing applications (e.g., Zoom, Microsoft Teams, WebEx). Select "Logitech Connect" as your camera, microphone, and speaker within your chosen application's settings.

People participating in a video conference using the Logitech ConferenceCam Connect

Image 3.1: A small group of individuals engaged in a video conference, utilizing the Logitech ConferenceCam Connect positioned on the table.

3.3 Using the Remote Control

The included remote control provides convenient access to various functions:

  • Volume Control: Adjust speaker volume.
  • Mute Microphone: Toggle microphone on/off.
  • Camera Pan/Tilt/Zoom: Adjust the camera's field of view.
  • Call Answer/End: For compatible applications.
Logitech ConferenceCam Connect remote control

Image 3.2: The remote control for the ConferenceCam Connect, showing buttons for call management, camera control, and audio adjustments.

3.4 Speakerphone Functionality

When connected via Bluetooth or USB, the device functions as a full-duplex speakerphone with noise cancellation, providing clear audio for calls and meetings.

3.5 Battery Life

The ConferenceCam Connect has an average battery life of 3 hours, allowing for portable use. For extended use, keep the device connected to the power adapter.

4. Maintenance

4.1 Cleaning

To clean the device, use a soft, dry cloth. Avoid abrasive cleaners or solvents that may damage the surface. Do not immerse the device in water.

4.2 Battery Care

To prolong battery life, avoid fully discharging the battery frequently. Store the device in a cool, dry place when not in use for extended periods.

4.3 Software Updates

Periodically check the Logitech support website for firmware or software updates for your ConferenceCam Connect to ensure optimal performance and compatibility.

5. Troubleshooting

If you encounter issues with your Logitech ConferenceCam Connect, refer to the following common problems and solutions:

ProblemPossible Solution
Device not recognized by computer.Ensure the USB cable is securely connected to both the device and the computer. Try a different USB port or cable. Restart your computer.
Microphone or speaker not working.Check if the microphone is muted (red LED on remote). Verify that "Logitech Connect" is selected as the audio input/output device in your conferencing application and operating system settings.
Bluetooth pairing issues.Ensure the device is in pairing mode (flashing blue LED). Forget the device from your mobile device's Bluetooth settings and attempt to pair again. Ensure no other devices are actively connected via Bluetooth.
Video quality is poor or no video.Ensure sufficient lighting in the room. Check your internet connection speed. Verify that "Logitech Connect" is selected as the camera in your conferencing application.
Battery not charging.Ensure the power adapter is correctly connected and the outlet is functional. Try a different power outlet.

If the issue persists after attempting these solutions, please contact Logitech customer support.

6. Specifications

  • Model: 960-001013
  • Video Resolution: Full HD 1080p
  • Camera: 5 MP Rear Webcam Resolution
  • Field of View: 90-degree
  • Zoom: 4x Digital Zoom
  • Audio: Integrated wideband audio speakerphone with noise cancellation and full duplex omni-directional mics
  • Connectivity: USB, Bluetooth, NFC
  • Wireless Type: Bluetooth
  • Hardware Platform: Mac, PC, Smart Phone, Tablet
  • Battery: 1 Lithium Polymer battery (included)
  • Average Battery Life: 3 hours
  • Item Weight: 1.68 pounds
  • Product Dimensions: 2.95 x 2.95 x 11.98 inches (LxWxH)

7. Warranty and Support

7.1 Warranty Information

Logitech products typically come with a limited hardware warranty. For specific warranty terms and conditions applicable to your region and product, please refer to the official Logitech website or the warranty documentation included with your purchase.

7.2 Customer Support

For further assistance, technical support, or to download the latest drivers and software, please visit the official Logitech support website. You can also find additional user guides and FAQs there.

Official User Guides:

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