Introduction
This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your Intermec CK3X Mobile Computer. Please read this manual thoroughly before using the device to ensure proper functionality and to prevent damage.
The Intermec CK3X is a robust mobile computer designed for various data collection tasks, featuring an alphanumeric keypad, an EX25 near-far 2D imager, and wireless connectivity options.
Product Overview

Figure 1: Front view of the Intermec CK3X Mobile Computer, showing its display and alphanumeric keypad.
The Intermec CK3X Mobile Computer is equipped with an Intel Xscale PXA270 520 MHz processor, 128 MB RAM, 512 MB Flash memory, and a 3.5-inch LCD. It features a 51-key alphanumeric keyboard and supports 802.11a/b/g/n wireless LAN and Bluetooth connectivity. The device is designed for durability and compliance with WEEE and RoHS standards.
Key Features:
- Intel Xscale PXA270 520 MHz Processor
- 128 MB RAM / 512 MB Flash Memory
- 3.5-inch LCD Display
- 51-Key Alphanumeric Keyboard
- EX25 Near-Far 2D Imager
- 802.11a/b/g/n Wireless LAN
- Bluetooth Connectivity
- Extended Battery Included
Setup
1. Unpacking and Initial Inspection
Carefully remove all components from the packaging. Verify that all items listed in the "What's in the Box" section are present and undamaged. If any items are missing or damaged, contact your supplier immediately.
What's in the Box:
- Intermec CK3X Mobile Computer (with integrated keypad)
- Extended Battery
- Power Cord
- Quick Start Guide
2. Battery Installation and Charging
- Locate the battery compartment on the rear of the device.
- Insert the extended battery, ensuring it clicks securely into place.
- Connect the power cord to the device's charging port and then to a power outlet.
- Allow the device to charge fully before first use. The charging indicator light will change color or turn off when charging is complete.
3. Initial Power On and Configuration
- Press and hold the power button until the device powers on.
- Follow the on-screen prompts to complete the initial setup, including language selection, date and time settings, and network configuration.
- Connect to a Wi-Fi network (802.11a/b/g/n) for software updates and application downloads.
Operating Instructions
1. Basic Navigation
- Touchscreen: Use your finger or a stylus to navigate menus, select icons, and input data.
- Keypad: Utilize the alphanumeric keypad for data entry and function key shortcuts. Refer to the keypad layout for specific key functions (e.g., F1-F6, numeric keys, alphabet keys).
2. Barcode Scanning
- Open the application that requires barcode scanning.
- Point the EX25 near-far 2D imager at the barcode. Ensure the barcode is within the scanner's field of view.
- Press the scan trigger button (typically located on the side of the device).
- A successful scan will usually be indicated by an audible beep or a visual confirmation on the screen.
3. Wireless Connectivity
- Wi-Fi: Access Wi-Fi settings through the device's main menu to connect to available networks.
- Bluetooth: Enable Bluetooth to pair with compatible devices such as printers or headsets.
Maintenance
1. Cleaning the Device
- Use a soft, lint-free cloth slightly dampened with water or a mild, non-abrasive cleaning solution.
- Do not spray cleaning solutions directly onto the device.
- Avoid using harsh chemicals, solvents, or abrasive materials, as these can damage the device's surface or screen.
- Regularly clean the scanner window to ensure optimal scanning performance.
2. Battery Care
- To maximize battery life, avoid fully discharging the battery frequently.
- Store the device and batteries in a cool, dry place when not in use for extended periods.
- Replace the battery if you notice a significant decrease in operating time.
3. Software Updates
Periodically check for and install software updates to ensure your device has the latest features, security patches, and performance improvements. Updates can typically be found through the device's system settings or the manufacturer's support website.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not power on. | Battery is depleted or not properly installed. | Ensure battery is fully charged and correctly seated. Connect to power adapter. |
| Barcode scanner not working. | Scanner window is dirty; incorrect application; barcode damaged. | Clean scanner window. Ensure correct application is open. Try scanning a different barcode. |
| Cannot connect to Wi-Fi. | Incorrect password; out of range; network issue. | Verify Wi-Fi password. Move closer to access point. Restart device and router. |
| Device is unresponsive. | Software error or temporary freeze. | Perform a soft reset (refer to device documentation for specific key combination). If persistent, a hard reset may be necessary (data loss possible). |
Specifications
| Feature | Detail |
|---|---|
| Model Number | CK3XAA4M000W4400 |
| Manufacturer | Honeywell International, Inc |
| Processor | Intel Xscale PXA270 520 MHz |
| Memory (RAM) | 128 MB |
| Storage (Flash) | 512 MB |
| Display | 3.5-inch LCD |
| Keypad | 51-Key Alphanumeric Keyboard |
| Imager | EX25 Near-Far 2D Imager |
| Wireless Connectivity | 802.11a/b/g/n Wireless LAN, Bluetooth |
| Item Weight | 1.1 pounds |
| Product Dimensions | 3.27 x 2.4 x 8.5 inches |
| Power Source | Battery Powered |
| Compliance | WEEE, RoHS |
Warranty and Support
Warranty Information
The Intermec CK3X Mobile Computer typically comes with a manufacturer's limited warranty. Please refer to the warranty card included with your product or visit the Honeywell International, Inc. official website for detailed warranty terms and conditions. Keep your proof of purchase for warranty claims.
Customer Support
For technical assistance, service, or additional support, please contact Honeywell International, Inc. customer service. Support contact information can usually be found on the manufacturer's website or in the product packaging.
Note: Protection plans may be available for extended coverage. Consult your retailer for details on available protection plans.





