ISNATCH 67379518 IP Motorized Wireless/Wired HD 720P Camera User Manual

1. Introduction

Thank you for choosing the ISNATCH 67379518 IP Motorized Wireless/Wired HD 720P Camera. This manual provides detailed instructions for the installation, operation, and maintenance of your camera. Please read this manual thoroughly before using the product to ensure proper functionality and to prevent damage.

This camera is designed for indoor use, offering HD 720P resolution, motorized pan/tilt control, two-way audio, and local recording capabilities. It can be accessed and controlled remotely via a smartphone or tablet application.

2. Product Overview

Familiarize yourself with the components and features of your ISNATCH IP Camera.

Figure 2.1: Front/Side View of the ISNATCH IP Camera
This image displays the front and side of the ISNATCH 67379518 IP camera, highlighting its spherical camera head, base, and the lens. The camera is white with black accents around the lens, indicating its sleek design and motorized pan/tilt capability.

Figure 2.2: Rear View of the ISNATCH IP Camera
This image shows the rear of the ISNATCH 67379518 IP camera, detailing its connectivity ports and antenna. Visible features include an Ethernet port for wired connection, a Micro SD card slot for local storage, a reset button, and a DC IN port for power. The external antenna is also clearly visible, indicating wireless connectivity.

Key Features:

• HD 720P Resolution: Captures clear video at 1280x720 pixels.
• Motorized Pan/Tilt: Remote control of camera direction.
• Wireless/Wired Connectivity: Supports Wi-Fi and Ethernet connections.
• Two-Way Audio: Integrated microphone and speaker for communication.
• Night Vision: 5 infrared LEDs for visibility up to 5 meters in low light.
• Motion Detection: Triggers recording and sends notifications upon detecting movement.
• Local Storage: Supports Micro SD card recording (8GB included, expandable to 32GB).
• Remote Access: View and control via smartphone/tablet application (OmguardHD).

3. Package Contents

Please check the package for the following items:

• ISNATCH 67379518 IP Camera
• Power Adapter (230V AC / 5V DC, 1.5A)
• Ethernet Cable (for wired connection, if applicable)
• Mounting Accessories (screws, wall plugs)
• Quick Start Guide (this manual)
• 8GB Micro SD Card (pre-installed or included separately)

If any items are missing or damaged, please contact your retailer.

4. Setup

4.1 Physical Installation

1. Choose a Location: Select a suitable indoor location for the camera, ensuring it has a clear view of the area you wish to monitor and is within range of your Wi-Fi network or an Ethernet port.
2. Mounting (Optional): If mounting on a wall or ceiling, use the provided mounting accessories. Mark the drill holes, drill pilot holes, insert wall plugs, and secure the camera base with screws. Ensure the camera is securely fastened.
3. Insert Micro SD Card: If not already inserted, locate the Micro SD card slot (refer to Figure 2.2) and gently insert the 8GB Micro SD card. The camera supports up to 32GB.
4. Connect Power: Connect the power adapter to the DC IN port on the camera and then plug it into a power outlet. The camera will power on and initiate its startup sequence.

4.2 Network Connection

The camera supports both wireless (Wi-Fi) and wired (Ethernet) connections.

4.2.1 Wireless (Wi-Fi) Connection

1. Download App: Download the "OmguardHD" application from Google Play Store (for Android) or Apple App Store (for iOS) on your smartphone or tablet.
2. Register/Login: Open the app and follow the on-screen instructions to register a new account or log in if you already have one.
3. Add Camera: In the app, select the option to add a new device. Follow the app's wizard for Wi-Fi setup. This typically involves connecting your phone to the camera's temporary Wi-Fi hotspot, then selecting your home Wi-Fi network and entering its password.
4. Complete Setup: Once the camera connects to your Wi-Fi network, it will appear in your app's device list. You can then rename the camera and set a password for it.

4.2.2 Wired (Ethernet) Connection

1. Connect Ethernet Cable: Connect one end of an Ethernet cable to the camera's Ethernet port (refer to Figure 2.2) and the other end to your router or network switch.
2. Download App: Download the "OmguardHD" application from Google Play Store or Apple App Store.
3. Register/Login: Open the app and register/log in.
4. Add Camera: In the app, select the option to add a new device. The app should automatically detect the camera on your local network. Follow the prompts to add and configure the camera.

5. Operating Instructions

Once your camera is set up and connected, you can begin using its features via the OmguardHD app.

5.1 Live View

• Open the OmguardHD app and select your camera from the device list.
• The app will display the live video feed from your camera.

5.2 Pan and Tilt Control

• While in live view, use the directional controls (usually an on-screen joystick or arrows) within the app to remotely adjust the camera's horizontal (pan) and vertical (tilt) angles.
• The camera supports up to 3 preset positions that can be saved and recalled.

5.3 Two-Way Audio

• To listen to audio from the camera's location, tap the speaker icon in the app's live view interface.
• To speak through the camera's speaker, tap and hold the microphone icon and speak into your smartphone/tablet's microphone. Release the icon to stop speaking.

5.4 Recording

• Manual Recording: Tap the record button in the app to start/stop recording the live feed directly to your smartphone/tablet.
• Micro SD Card Recording: The camera automatically records to the inserted Micro SD card based on motion detection or continuous recording settings configured in the app.
• Playback: Access recorded footage from the Micro SD card through the app's playback feature. You can search by date and time, view, and download recordings remotely.

5.5 Motion Detection and Notifications

• Enable motion detection in the app's settings. You can often adjust sensitivity and define detection zones.
• When motion is detected, the camera will automatically start recording to the Micro SD card.
• The app will send push notifications to your smartphone/tablet and can also be configured to send email alerts.

5.6 Night Vision

• The camera automatically switches to night vision mode in low-light conditions using its 5 infrared LEDs.
• Night vision provides clear black and white video up to 5 meters.

6. Maintenance

• Cleaning: Use a soft, dry cloth to clean the camera lens and body. Do not use liquid cleaners or abrasive materials, as they may damage the camera.
• Firmware Updates: Periodically check the OmguardHD app for available firmware updates. Keeping your camera's firmware updated ensures optimal performance and security.
• Micro SD Card Management: Regularly back up important recordings from the Micro SD card. If the card becomes full, older recordings may be overwritten. Consider formatting the card periodically through the app to maintain performance.
• Environmental Conditions: Ensure the camera is used within its specified operating temperature and humidity ranges. Avoid exposing it to direct sunlight, extreme temperatures, or high humidity.

7. Troubleshooting

Common Issues and Solutions:

• Camera not connecting to Wi-Fi:
  • Ensure your Wi-Fi network is 2.4GHz (5GHz is not supported).
  • Check that the Wi-Fi password is entered correctly in the app.
  • Move the camera closer to your Wi-Fi router to improve signal strength.
  • Restart your router and the camera.
• No live video feed:
  • Verify the camera is powered on and connected to the network (check indicator lights).
  • Ensure your smartphone/tablet has a stable internet connection.
  • Restart the OmguardHD app.
• Motion detection not working:
  • Check if motion detection is enabled in the app settings.
  • Adjust the sensitivity settings.
  • Ensure the camera's view is not obstructed.
• Micro SD card not recording:
  • Ensure the Micro SD card is properly inserted.
  • Check if the card is full; format it if necessary (this will erase all data).
  • Verify recording settings in the app.
  • The card may be faulty; try a different compatible Micro SD card.
• Poor video quality:
  • Ensure your network connection is stable and has sufficient bandwidth.
  • Clean the camera lens.
  • Check the video resolution settings in the app.

If you encounter issues not listed here, please refer to the app's help section or contact customer support.

8. Specifications

9. Warranty and Support

ISNATCH products are designed for reliability and performance. For specific warranty terms and conditions, please refer to the warranty card included with your product or contact your point of purchase.

For technical support, troubleshooting assistance, or further inquiries, please contact ISNATCH customer service or visit the official ISNATCH website for support resources.

Please retain your proof of purchase for warranty claims.