Peplink Pepwave AP One AC mini User Manual

1. Product Overview

The Peplink Pepwave AP One AC mini is an enterprise-grade Wi-Fi access point designed for quick deployment and reliable performance. Its compact size and dual-band capabilities make it suitable for various environments, providing robust wireless connectivity.

Image: Top view of the Peplink Pepwave AP One AC mini access point, showcasing its compact, white, square design with the Peplink logo.

Key Features:

• World's Smallest 802.11ac Access Point
• Simultaneous Dual-Band Wi-Fi (2.4GHz and 5GHz)
• Central Management with Peplink's AP Controller or InControl 2
• Built-in 802.3af Power over Ethernet (PoE) Input
• Compact and user-friendly design

2. What's in the Box

Verify that all items are present in the package:

• AP One Mini Access Point
• 12V2A Power Supply (if not using PoE)
• 1 x Mounting Bracket

3. Physical Features and Interfaces

Familiarize yourself with the ports and indicators on your AP One AC mini.

Image: Rear view of the AP One AC mini, displaying the 12V DC power input, Status LED, Wi-Fi LED, 802.3af PoE Ethernet port, and Reset button.

• 12V DC Connector: For connecting the included power adapter.
• Status LED: Indicates the device's operational status.
• Wi-Fi LED: Indicates Wi-Fi activity.
• 100/1000M Ethernet Port (PoE Input): Connects to your network and can receive power via 802.3af Power over Ethernet.
• Reset Button: Used to restore factory default settings.

4. Setup and Installation

4.1 Mounting the Device

The AP One AC mini can be mounted on a wall or ceiling using the provided mounting bracket.

1. Attach the mounting bracket to your desired surface using appropriate screws (not included).
2. Align the AP One AC mini with the bracket and slide it into place until it clicks securely.

Image: The AP One AC mini mounted on a wall near a ceiling, with an Ethernet cable connected, demonstrating a typical installation scenario.

4.2 Powering On and Network Connection

The AP One AC mini can be powered via Power over Ethernet (PoE) or the included DC power adapter.

1. Using PoE: Connect an Ethernet cable from a PoE-enabled switch or injector (802.3af compliant) to the Ethernet port on the AP One AC mini.
2. Using DC Power: Connect the included 12V2A power adapter to the DC connector and plug it into a power outlet. Then, connect an Ethernet cable from your router or network switch to the Ethernet port on the AP One AC mini.
3. Once powered, the Status LED will illuminate, indicating the device is booting up.

Image: A close-up diagram illustrating the Ethernet cable connected to the PoE input port of the AP One AC mini, highlighting the simplicity of cable management with PoE.

5. Operation and Configuration

5.1 Initial Access

To configure your AP One AC mini, you can access its web administration interface.

1. Ensure your computer is connected to the same network as the AP One AC mini.
2. Open a web browser and enter the default IP address (refer to the device's documentation or Peplink support for the default IP, typically 192.168.1.1 or obtained via DHCP).
3. Log in using the default username and password (consult documentation for default credentials).

5.2 Wireless Network Configuration

Within the web interface, you can configure your Wi-Fi networks (SSIDs).

• Navigate to the Wi-Fi settings section.
• Create new SSIDs for your 2.4GHz and 5GHz bands.
• Set security protocols (WPA2/WPA3 recommended) and strong passwords.
• Configure individual bandwidth limits or user access controls as needed.

Image: A screenshot of the Peplink InControl2 web interface, showing options for user access control, including support for multiple SSIDs, individual bandwidth limits, and website blocking.

5.3 Central Management with InControl 2

For advanced management and monitoring of multiple Peplink devices, utilize InControl 2, Peplink's cloud-based management platform.

• Register your device with your InControl 2 account.
• Manage configurations, firmware updates, and monitor network performance remotely.

Image: A network diagram illustrating multiple AP One AC mini devices deployed in an office environment, connected to a PoE switch and a Peplink Balance Two router, all centrally managed via InControl2.

6. Maintenance

• Firmware Updates: Regularly check for and apply firmware updates from the Peplink website or via InControl 2 to ensure optimal performance and security.
• Cleaning: Keep the device clean and free from dust. Use a soft, dry cloth. Do not use liquid cleaners.
• Environment: Ensure the device is operated within its specified temperature and humidity ranges to prevent overheating and damage.
• Reset to Factory Defaults: If experiencing persistent issues, a factory reset can be performed by pressing and holding the reset button for approximately 10 seconds while the device is powered on. This will erase all custom configurations.

7. Troubleshooting

This section addresses common issues you might encounter with your AP One AC mini.

7.1 No Power / Status LED Off

• Verify the power adapter is securely connected to the device and a working power outlet.
• If using PoE, ensure the Ethernet cable is connected to a PoE-enabled port on a switch or injector, and that the PoE source is active.
• Test with a different power outlet or PoE port if available.

7.2 No Wi-Fi Signal / Wi-Fi LED Off

• Check if the device is powered on and the Status LED is active.
• Access the web administration interface to ensure Wi-Fi is enabled and configured correctly.
• Verify that the Wi-Fi radio is not disabled in the settings.

7.3 Intermittent Connection / Poor Signal

• Location: Ensure the AP is centrally located and free from obstructions (thick walls, metal objects) that can interfere with Wi-Fi signals.
• Interference: Other electronic devices (cordless phones, microwaves, Bluetooth devices) can cause interference. Try changing the Wi-Fi channel in the settings.
• Firmware: Ensure the device has the latest firmware installed.
• Ethernet Link Speed: Verify the Ethernet connection to the AP is operating at the correct speed (1000Mbps if supported by your switch/router). Some users have reported issues with the device linking at 100Mbps instead of 1000Mbps. Check your switch's port status or the AP's web interface for link speed information.

7.4 Cannot Access Web Interface

• Ensure your computer is on the same network segment as the AP.
• Try pinging the AP's IP address.
• Clear your browser's cache or try a different browser.
• If the IP address was changed and forgotten, a factory reset may be necessary.

8. Technical Specifications

Note: The color listed as 'Brown' in some specifications may be a data discrepancy; the product is typically white as shown in images.

9. Warranty Information

Peplink products typically come with a limited manufacturer's warranty. For specific details regarding your product's warranty period and terms, please refer to the warranty card included with your purchase or visit the official Peplink website.

Keep your proof of purchase for warranty claims.

10. Customer Support

For technical assistance, product documentation, or further inquiries, please contact Peplink customer support:

• Online Resources: Visit the official Peplink Support Website for FAQs, knowledge base articles, and firmware downloads.
• Community Forum: Engage with other users and experts on the Peplink Community Forum.
• Contact Support: Refer to the Peplink website for regional contact information and support ticket submission.