Cisco CP-DX80-K9=

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Cisco DX80 CP-DX80-K9= Desktop Collaboration Experience User Manual

Model: CP-DX80-K9=

1. Introduction

The Cisco DX80 is an integrated desktop collaboration device designed to provide a comprehensive and intuitive communication experience. It combines a 23-inch 1080p touchscreen display with high-definition video conferencing, VoIP phone capabilities, and access to Android OS applications. This device is engineered for productivity, offering a single, sleek solution for your desktop communication needs.

Key features include:

  • 23-inch 1080p High-Quality Touchscreen for video conferencing and interaction.
  • Integrated video conferencing capabilities with a built-in camera.
  • VoIP phone functionality for voice communication.
  • Runs on Android OS, allowing for various applications.
  • Designed for use with existing Cisco Unified Communications Manager (UCM) licenses.

2. Setup

This section guides you through the initial setup of your Cisco DX80 device.

2.1 Unpacking and Placement

Carefully remove the Cisco DX80 from its packaging. Place the device on a stable, flat surface, such as a desk, ensuring adequate ventilation around the unit. The device is designed to be self-standing with its integrated base.

Cisco DX80 device, front view, showing the 23-inch touchscreen and integrated camera.

Figure 2.1: Front view of the Cisco DX80, illustrating its sleek design and large display.

Cisco DX80 device, angled view, highlighting the integrated stand and speaker grilles.

Figure 2.2: Angled view of the Cisco DX80, showing the integrated stand and speaker grilles at the bottom of the screen.

2.2 Connecting Power and Network

  1. Power Connection: Connect the power adapter to the power input port on the back of the DX80, then plug the adapter into a standard electrical outlet.
  2. Network Connection: Connect an Ethernet cable from your network switch or router to the LAN port on the back of the DX80. Ensure your network provides DHCP or configure static IP settings as required by your IT administrator.
  3. Initial Boot-up: The device will power on automatically. Follow the on-screen prompts for initial configuration, which may include language selection and network settings.

2.3 Cisco UCM License Requirement

The Cisco DX80 requires an existing Cisco Unified Communications Manager (UCM, Call Manager) license for full functionality. This device is not intended for use on third-party (non-Cisco) platforms. Consult your IT department for license activation and integration with your Cisco UCM environment.

3. Operating Instructions

This section details the operation of your Cisco DX80, covering its primary functions and collaboration features.

3.1 Basic Functions

  • Touchscreen Navigation: The 23-inch display is fully touch-enabled. Navigate menus, select options, and interact with applications by tapping, swiping, and pinching.
  • VoIP Phone: Use the integrated phone application to make and receive calls. The device supports SIP calls and integrates with your Cisco UCM for directory services and call management.
  • Video Conferencing: Initiate or join video calls using the built-in camera and microphone. The DX80 provides high-definition video and audio for clear communication.
  • Android Applications: Access and utilize various Android applications available on the device, enhancing productivity and collaboration.

3.2 Collaboration Features

The Cisco DX80 is designed to enhance your collaboration experience:

  • Cisco WebEx Integration: Seamlessly join and manage Cisco WebEx meetings directly from your DX80.
  • Content Sharing: Share multimedia and presentations from your laptop or other devices to the DX80 screen. The on-screen control bar allows for easy management of shared content.
  • Whiteboard and Annotation: Create whiteboard content and annotate on shared content directly on the touchscreen. This feature is supported on Cisco Webex-registered devices.
User interacting with the Cisco DX80 touchscreen, annotating a document with a stylus during a collaboration session.

Figure 3.1: A user actively annotating a document on the Cisco DX80's touchscreen, demonstrating its interactive collaboration capabilities.

User participating in a video conference call on the Cisco DX80, showing the integrated camera and clear display of the remote participant.

Figure 3.2: A user engaged in a video conference call using the Cisco DX80, highlighting the device's high-quality video and audio for remote communication.

4. Maintenance

Proper maintenance ensures the longevity and optimal performance of your Cisco DX80.

4.1 Cleaning the Device

  • Screen: Use a soft, lint-free cloth specifically designed for electronic screens. Lightly dampen the cloth with water or a screen-cleaning solution. Do not spray liquid directly onto the screen.
  • Body: Wipe the exterior surfaces with a soft, dry cloth. For stubborn marks, a slightly damp cloth can be used, ensuring no moisture enters openings.
  • General: Avoid using abrasive cleaners, solvents, or aerosol sprays, as these can damage the device's finish and internal components.

4.2 Software Updates

Periodically check for software updates to ensure your DX80 has the latest features, security patches, and performance improvements. Updates are typically managed through your Cisco Unified Communications Manager or IT department.

5. Troubleshooting

This section provides solutions to common issues you might encounter with your Cisco DX80.

5.1 Common Issues and Solutions

ProblemPossible CauseSolution
Device does not power on.Power cable not connected or power outlet issue.Ensure the power cable is securely connected to the device and the power outlet. Test the outlet with another device.
Screen does not wake up or display.Device in sleep mode or display issue.Tap the screen or press the power button to wake the device. If unresponsive, perform a power cycle by disconnecting and reconnecting the power cable.
No network connectivity.Ethernet cable disconnected or network configuration issue.Check if the Ethernet cable is securely connected. Verify network settings (IP address, subnet mask, gateway) with your IT administrator.
Cannot make or receive calls.Network issue, UCM registration problem, or license issue.Ensure network connectivity. Verify the device is registered with Cisco UCM. Contact your IT department to confirm UCM license status.
Poor video or audio quality during calls.Network bandwidth, camera/microphone obstruction, or software issue.Check your internet connection speed. Ensure the camera lens and microphone are clean and unobstructed. Restart the device.

If you encounter issues not listed here or if the suggested solutions do not resolve the problem, please contact your IT support or Cisco technical support.

6. Specifications

Detailed technical specifications for the Cisco DX80 CP-DX80-K9=.

FeatureDetail
Model NumberCP-DX80-K9= (Item model number: 6774G95)
Display23-inch LCD, 1080p (1920 x 1080) Full HD Touchscreen
ProcessorTI OMAP 4470 1.5 GHz
Memory8GB Flash Memory, 2GB RAM
Operating SystemAndroid OS
Dimensions (L x W x H)22.24 x 3.5 x 20.16 inches (56.5 x 8.9 x 51.2 cm)
Item Weight15.62 pounds (7.1 Kilograms)
Power SourceCorded Electric
ColorGrey
MaterialPlastic
First Available DateNovember 8, 2014

7. Warranty and Support

For information regarding the warranty of your Cisco DX80, please refer to the documentation provided at the time of purchase or visit the official Cisco website. Warranty terms and conditions may vary based on region and purchase agreement.

For technical support, troubleshooting assistance beyond this manual, or inquiries related to Cisco Unified Communications Manager (UCM) licensing and integration, please contact your organization's IT department or Cisco technical support directly. Ensure you have your device's model number (CP-DX80-K9=) and serial number ready when seeking support.

Important Note: The Cisco DX80 is designed to operate within a Cisco ecosystem and requires an existing Cisco UCM license. It is not intended for use with third-party communication platforms.

© 2024 Cisco Systems, Inc. All rights reserved.

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