1. Product Overview
The Urmet 1703/955 Utopia connection plate is designed for 5-wire video intercom installations. This support plate facilitates the secure and organized connection of the Utopia 4" video intercom unit to the building's wiring system. It ensures proper functionality and integration within a 5-wire setup.
- Support for Utopia 4" video intercoms.
- Designed for 5-wire installation systems.
- Ensures secure and reliable connections.

Figure 1: Urmet 1703/955 Utopia 5-Wire Video Intercom Connection Plate. This image shows the front view of the connection plate, highlighting its compact design and connection points.
2. Setup and Installation
Before beginning installation, ensure the main power supply to the intercom system is disconnected to prevent electrical shock. Installation should be performed by a qualified technician.
- Mounting: Securely mount the 1703/955 connection plate to a suitable surface using appropriate screws. Ensure it is positioned correctly for easy access to wiring and for the Utopia 4" monitor to be attached.
- Wiring Connections:
- Identify the 5 wires from your intercom system's main cable. These typically include power, ground, audio, video, and call signal wires.
- Connect each of the 5 wires to the corresponding terminals on the 1703/955 connection plate. Refer to the wiring diagram provided with your Utopia 4" monitor or the main intercom system for exact terminal assignments.
- Ensure all connections are tight and secure to prevent intermittent operation or signal loss.
- Intercom Monitor Attachment: Once wiring is complete, carefully attach the Utopia 4" video intercom monitor to the connection plate. Ensure it clicks securely into place.
- Power Restoration: After verifying all connections and securing the monitor, restore power to the intercom system.
Important: Always consult the specific wiring diagrams and installation instructions for your complete Urmet intercom system for detailed connection information.
3. Operating Principles
The Urmet 1703/955 connection plate is a passive component that serves as an interface between the building's 5-wire intercom cabling and the Utopia 4" video monitor. It does not have active operational controls itself. Its function is to provide a stable and reliable physical and electrical connection, allowing the video intercom system to operate as intended.
Once installed, the connection plate enables the Utopia monitor to receive power, transmit and receive audio, display video from the outdoor unit, and process call signals. The operation of the intercom system (e.g., answering calls, opening doors, adjusting settings) is controlled directly through the Utopia 4" monitor, not the connection plate.
4. Maintenance
The Urmet 1703/955 connection plate requires minimal maintenance. Regular inspection can help ensure its longevity and reliable performance.
- Cleaning: If necessary, gently wipe the surface of the connection plate with a soft, dry cloth. Avoid using abrasive cleaners, solvents, or excessive moisture, as these can damage the plastic or electrical components.
- Connection Check: Periodically, or if experiencing issues, ensure that the Utopia 4" monitor is securely attached to the plate and that all wiring connections are firm. This check should only be performed by a qualified technician with the power disconnected.
- Environmental Conditions: Ensure the installation environment remains within recommended temperature and humidity ranges to prevent damage to the electronic components.
5. Troubleshooting
If you encounter issues with your Urmet Utopia 5-wire video intercom system, consider the following troubleshooting steps related to the connection plate. For complex issues, contact a qualified technician.
- No Power to Monitor:
- Verify that the main power supply to the intercom system is active.
- Ensure the power wires are correctly and securely connected to the terminals on the 1703/955 plate.
- Check the connection between the monitor and the plate.
- No Video/Poor Video Quality:
- Inspect the video signal wire connections at the 1703/955 plate for looseness or damage.
- Ensure the monitor is properly seated on the connection plate.
- Check the video source (outdoor unit) for proper operation.
- No Audio/Poor Audio Quality:
- Check the audio wire connections on the 1703/955 plate.
- Confirm the monitor is correctly attached to the plate.
- Test the audio components of the outdoor unit and the monitor itself.
- Intermittent Operation:
- Loose wiring connections are a common cause. With power disconnected, carefully re-check all 5-wire connections to the plate.
- Ensure the monitor is firmly seated on the connection plate.
6. Specifications
| Brand | Urmet |
| Model Number | 1703/955 |
| Compatibility | Utopia 4" Video Intercom Monitors |
| Wiring System | 5-wire |
| ASIN | B00OM7OHJC |
| Manufacturer | 1703/955 |
| Date First Available | June 20, 2022 (on Amazon.com.be) |
7. Warranty and Support
Warranty information for the Urmet 1703/955 connection plate is typically provided with the original purchase documentation or can be obtained directly from Urmet or your authorized dealer. Please retain your proof of purchase for warranty claims.
For technical support, installation assistance, or service inquiries, please contact Urmet customer service or your local Urmet distributor. Contact details can usually be found on the official Urmet website or in the documentation accompanying your complete intercom system.
Spare parts availability and software updates information is not available for this product.