1. Introduction
This manual provides essential information for the safe and proper use, care, and maintenance of your Jakks Pacific Disney Frozen Deluxe Toddler Elsa and Anna Dolls. Please read these instructions carefully before use and retain them for future reference.
2. Safety Information
WARNING: CHOKING HAZARD - Small parts. Not for children under 3 years.
Ensure all packaging materials are removed and disposed of properly before giving the dolls to a child. Adult supervision is recommended during play.
3. Product Overview
The Jakks Pacific Disney Frozen Deluxe Toddler Elsa and Anna Dolls set includes two toddler-sized dolls, Elsa and Anna, inspired by the Disney movie Frozen. Each doll features character-specific outfits and accessories, designed for imaginative play.

Image 1: The Deluxe Toddler Elsa and Anna Dolls, accompanied by a small Olaf figure. Elsa is on the left, wearing a light blue dress and tiara. Anna is on the right, in a dark blue dress with a teal top and a tiara. Both dolls have rooted hair and detailed facial features.
4. Setup
- Unboxing: Carefully remove the dolls and any accessories from the packaging. Retain the packaging for reference if needed.
- Accessory Attachment: Ensure any small accessories, such as tiaras or shoes, are securely placed on the dolls. Some accessories may be attached with small plastic ties; carefully cut these with scissors, ensuring not to damage the doll or its clothing.
- Initial Inspection: Before play, inspect both dolls and all accessories for any loose parts or damage. If any issues are found, refer to the troubleshooting section or contact customer support.
5. Operating Instructions
These dolls are designed for imaginative play. They do not require batteries or electronic operation. Children can engage in various forms of play, including dressing, posing, and storytelling.
- Dressing: The dolls' clothing is removable for changing outfits. Exercise care when removing or putting on clothes to prevent tearing.
- Posing: The dolls feature articulated arms and legs, allowing for various poses. Avoid excessive force when bending limbs to prevent damage.
- Hair Care: The dolls have rooted hair that can be styled. Use a soft brush and avoid harsh pulling to prevent hair loss or tangling.
6. Maintenance
- Cleaning Dolls: To clean the dolls, wipe them with a damp cloth and mild soap. Avoid submerging the dolls in water, especially their heads, to protect the hair and internal components.
- Cleaning Clothing: Doll clothing can be hand-washed gently with mild detergent and air-dried. Do not machine wash or tumble dry.
- Hair Maintenance: To detangle hair, gently comb with a wide-tooth comb or doll brush, starting from the ends and working upwards. For stubborn tangles, a small amount of water or doll-safe conditioner can be used.
- Storage: Store dolls and accessories in a clean, dry place away from direct sunlight and extreme temperatures to prevent discoloration or material degradation.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Doll's hair is tangled or matted. | Rough play, lack of regular combing. | Gently comb with a wide-tooth comb, starting from the ends. Use water or doll-safe conditioner if needed. |
| Accessories (e.g., tiaras, shoes) fall off easily. | Loose fit, active play. | Reattach accessories. For a more secure fit, a small piece of clear tape can be used temporarily. |
| Doll's clothing is torn or damaged. | Rough handling, snagging. | Attempt minor repairs with needle and thread. Replacement clothing may be available from the manufacturer or third-party retailers. |
| Doll appears dirty or stained. | Exposure to dirt, food, or other substances. | Wipe with a damp cloth and mild soap. Avoid abrasive cleaners. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Disney (Manufactured by Jakks Pacific) |
| Model Name | Deluxe Toddler Elsa and Anna Dolls |
| Model Number | FBA_æš‒æ— (Internal Identifier) |
| UPC | 678352310179 |
| ASIN | B00OL6ZBHQ |
| Recommended Age | 3 Months and Up (Manufacturer Minimum Age) |
| Item Weight | 2 Pounds |
| Item Dimensions | 13.9 x 5 x 14.9 inches |
| Number of Pieces | 1 (Set includes 2 dolls and 1 Olaf figure) |
| Assembly Required | No |
| Batteries Required | No |
| Operation Mode | Manual |
9. Warranty Information
Jakks Pacific products are manufactured to high-quality standards. For specific warranty details, please refer to the product packaging or visit the official Jakks Pacific website. Typically, toys are covered against manufacturing defects for a limited period from the date of purchase. Please retain your proof of purchase.
10. Customer Support
For further assistance, questions, or to report any issues with your Jakks Pacific Disney Frozen Deluxe Toddler Elsa and Anna Dolls, please contact Jakks Pacific customer service:
- Website: Visit the official Jakks Pacific website for support resources and contact forms.
- Phone: Refer to the product packaging for customer service phone numbers, which may vary by region.
When contacting support, please have your product model name (Deluxe Toddler Elsa and Anna Dolls) and UPC (678352310179) available.