Ambir Technology ImageScan Pro 490i (DS490-AS) Sheetfed Scanner User Manual

Introduction

Welcome to the user manual for your Ambir Technology ImageScan Pro 490i (DS490-AS) Sheetfed Scanner. This document provides essential information for setting up, operating, maintaining, and troubleshooting your scanner. The ImageScan Pro 490i is designed for efficient document and ID card scanning, offering high-resolution duplex scanning capabilities.

Figure 1: Ambir Technology ImageScan Pro 490i Sheetfed Scanner. This image displays the compact, black sheetfed scanner from a slightly elevated, angled perspective, showing its sleek design and document input tray.

Setup

1. Unpacking

Carefully remove the scanner and all accessories from the packaging. Verify that all components are present: the ImageScan Pro 490i scanner unit, USB cable, and power adapter (if applicable, though this model is USB powered). Retain packaging for future transport or storage.

2. Connecting the Scanner

1. Place the scanner on a stable, flat surface near your computer.
2. Connect one end of the provided USB cable to the USB port on the scanner.
3. Connect the other end of the USB cable to an available USB 2.0 port on your computer.
4. Ensure the scanner is powered on (if it has a separate power button/switch). For USB-powered models, connection to the computer typically powers the device.

3. Software Installation

Before using the scanner, you must install the necessary drivers and scanning software.

1. Insert the installation CD (if provided) into your computer's optical drive, or download the latest drivers and software from the official Ambir Technology website.
2. Follow the on-screen instructions to complete the installation. It is recommended to restart your computer after installation.
3. Minimum system requirements include Windows 7 or later. Ensure your operating system meets these requirements for optimal performance.

Operating the Scanner

1. Loading Documents

• Ensure documents are free of staples, paper clips, or any obstructions that could damage the scanner.
• For standard documents, align the edges and insert them into the document feeder face-up. The scanner supports documents up to 8.5 x 14.0 inches.
• For ID cards or thicker media, refer to your software's specific instructions for feeding these items, often using a dedicated slot or feeder setting.
• The standard sheet capacity is 10 sheets. Do not overload the feeder.

2. Scanning Process

1. Open your installed scanning software (e.g., AmbirScan, or a TWAIN/WIA compliant application).
2. Select the Ambir ImageScan Pro 490i as your scanner.
3. Configure your scanning settings, such as:
   • Resolution: Up to 600 dpi. Choose a resolution appropriate for your needs (e.g., 200-300 dpi for documents, higher for detailed images).
   • Color Mode: Color, Grayscale (8 bits), or Black & White.
   • Duplex Scanning: Enable this option for scanning both sides of a document simultaneously. The ImageScan Pro 490i supports duplex scanning.
   • File Format: PDF, JPEG, TIFF, etc.
   • Destination: Choose where to save the scanned files on your computer.
4. Click the "Scan" button within the software to begin the scanning process.
5. Once scanning is complete, review the scanned images and save them as desired.

Maintenance

Cleaning the Scanner

Regular cleaning helps maintain scan quality and extends the life of your scanner.

1. Power Off: Disconnect the scanner from your computer before cleaning.
2. Exterior: Wipe the exterior of the scanner with a soft, dry, lint-free cloth.
3. Glass/Rollers: Gently open the scanner's access cover (refer to your software or quick start guide for specific instructions on accessing internal components). Use a soft cloth lightly dampened with isopropyl alcohol or a specialized scanner cleaning solution to wipe the glass scanning surface and rubber rollers. Allow to dry completely before closing the cover and reconnecting.
4. Avoid: Do not use abrasive cleaners, solvents, or spray liquids directly onto the scanner.

Troubleshooting

This section addresses common issues you might encounter with your ImageScan Pro 490i scanner.

• Scanner Not Detected:
  • Ensure the USB cable is securely connected to both the scanner and the computer.
  • Try connecting to a different USB port on your computer.
  • Verify that the scanner drivers are correctly installed. Reinstall if necessary.
  • Restart your computer.
• Poor Scan Quality (Streaks, Blurs, Spots):
  • Clean the scanner's glass surface and rollers as described in the Maintenance section.
  • Ensure documents are clean and free of debris before scanning.
  • Adjust scanning resolution settings in your software.
• Document Jams:
  • Power off the scanner and carefully remove the jammed document.
  • Ensure documents are properly aligned and not wrinkled or folded before feeding.
  • Do not overload the document feeder; adhere to the 10-sheet capacity.
• Software Errors:
  • Ensure your scanning software is up to date.
  • Check for any conflicting software on your computer.
  • Consult the software's help documentation or Ambir Technology's support resources.

Specifications

Warranty and Support

For detailed warranty information, please refer to the warranty card included with your product or visit the official Ambir Technology website.

For technical support, driver downloads, and frequently asked questions, please visit the Ambir Technology support page or contact their customer service directly.

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