1. Introduction
Thank you for choosing the Bromic Tungsten Smart Heat 12000W Gas Patio Heater. This manual provides essential information for the safe and efficient operation, installation, and maintenance of your new outdoor heating appliance. Please read this manual thoroughly before installation and use, and retain it for future reference.
This high-powered gas infrared heater is designed to provide instant, even heat for outdoor living spaces, efficiently heating up to 215 square feet. Its sophisticated infrared technology concentrates heat onto individuals and objects, ensuring a warm and comfortable environment.
2. Safety Information
WARNING: Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Read the installation, operating, and maintenance instructions thoroughly before installing or servicing this equipment.
FOR OUTDOOR USE ONLY. This appliance must not be installed or used indoors or in any enclosed area.
Proposition 65 Warning: This product can expose you to chemicals including carbon monoxide, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
- Always ensure adequate ventilation when operating the heater.
- Keep combustible materials at a safe distance from the heater. Refer to installation clearances.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
- Never leave the heater unattended while in operation.
- Ensure all gas connections are tight and leak-free before operation.
- Do not touch hot surfaces. Use handles or knobs.
- Children and pets should be kept at a safe distance from the heater.
3. Package Contents
Upon unpacking, please verify that all components are present and undamaged. If any parts are missing or damaged, do not attempt to install or operate the heater. Contact your supplier immediately.
- Bromic Tungsten Smart Heat 12000W Gas Patio Heater Unit
- Mounting Bracket (houses control valve and module)
- User Manual
Note: A smart control system for remote operation and a heat deflector (if required for specific installations) are not included and must be purchased separately.
4. Setup and Installation
The Bromic Tungsten Smart Heat heater is designed for adaptable wall or ceiling mounting. Proper installation is critical for safety and optimal performance. It is highly recommended that installation be performed by a qualified and licensed professional.
4.1 Mounting Location and Clearances
Select a mounting location that provides adequate clearance from combustible materials. A minimum of 96-inch (8 feet) clearance from the floor to the bottom of the heater is recommended for optimal heat distribution and safety.

Image: Bromic Tungsten Smart Heat patio heater installed on a patio ceiling, providing warmth to an outdoor dining area at night.
If the distance above the heater is less than 42 inches, or if the heater will be exposed to the elements, an accessory heat deflector must be used to prevent overheating of surfaces above the unit.
4.2 Heater Dimensions

Image: Diagram showing the dimensions of the Bromic Tungsten Smart Heat 500 Series patio heater, with measurements of 25.5 inches in length and 14.1 inches in height.
4.3 Mounting and Gas Connection
- Securely attach the mounting bracket to a sturdy wall or ceiling structure, ensuring it can support the heater's weight (40 pounds).
- The mounting bracket allows the heater to pivot left or right, providing direct control over heat distribution. Adjust the directional bracket to aim the heat where desired.
- Connect the heater to a Natural Gas (NG) supply. All gas connections must be performed by a licensed gas fitter in accordance with local codes and regulations.
- The heater requires a 110V electrical connection for its electronic ignition system. Ensure the electrical wiring is done by a qualified electrician.

Image: Top-down view of the Bromic Tungsten Smart Heat 500 Series patio heater, showing the black mesh fascia and glowing infrared elements.
5. Operating Instructions
Once properly installed and connected to gas and electrical supplies, your Bromic Tungsten Smart Heat heater is ready for operation.
5.1 Starting the Heater
- Ensure the gas supply valve to the heater is open.
- Turn on the electrical power to the heater (110V, 2A).
- The patented direct ignition system will initiate the startup sequence. The heater will automatically attempt to ignite.
- Once ignited, the ceramic glass fascia will begin to glow, indicating heat emission.
5.2 Adjusting Heat Output
The Bromic Tungsten Smart Heat heater is compatible with smart control systems (not included). If you have an integrated control system, you can adjust the heat output remotely to suit your demands. Consult the manual for your specific control system for detailed instructions.
5.3 Automatic Reignition
The heater features automatic reignition, which provides ongoing heat and convenience. If the flame extinguishes for any reason, the system will automatically attempt to reignite it.
5.4 Shutting Down the Heater
To turn off the heater, simply turn off the electrical power supply to the unit. It is also recommended to close the main gas supply valve when the heater will not be in use for an extended period.
6. Maintenance
Regular maintenance ensures the longevity and safe operation of your Bromic Tungsten Smart Heat heater. Always ensure the heater is completely cool and the gas and electrical supplies are disconnected before performing any maintenance.
- Cleaning: The heater is constructed from high-performing stainless steel. Clean the exterior surfaces with a soft, damp cloth and mild detergent. Avoid abrasive cleaners or solvents that could damage the finish.
- Burner and Fascia Inspection: Periodically inspect the ceramic glass fascia and burner elements for any obstructions, damage, or excessive debris. Gently remove any dust or cobwebs.
- Gas Connections: Annually check all gas connections for tightness and signs of wear. If you suspect a gas leak (e.g., smell of gas), immediately turn off the gas supply and contact a qualified technician.
- Professional Servicing: It is recommended to have your heater inspected and serviced by a qualified technician at least once a year, especially before the heating season, to ensure all components are functioning correctly and safely.
7. Troubleshooting
If you encounter issues with your Bromic Tungsten Smart Heat heater, refer to the following common troubleshooting steps. For persistent or complex problems, contact a qualified service technician.
| Problem | Possible Cause | Solution |
|---|---|---|
| Heater does not ignite | No electrical power; Gas supply off; Faulty ignition system; Obstruction in burner. | Check power supply (110V); Ensure gas valve is open; Inspect burner for debris; If issues persist, contact technician. |
| Heater ignites but shuts down quickly | Insufficient gas pressure; Overheating (lack of clearance/deflector); Faulty sensor. | Verify gas supply; Check clearances and install heat deflector if needed; Contact technician for sensor check. |
| Heater produces a flaring or sputtering flame | Gas pressure issues; Partial obstruction in burner; Faulty component (e.g., transformer). | Ensure proper gas pressure; Clean burner; If problem persists, professional diagnosis is required. |
| No heat output | Ignition failure; Gas supply issue. | Refer to 'Heater does not ignite' solutions; Confirm gas supply. |
8. Specifications
Detailed technical specifications for the Bromic Tungsten Smart Heat 12000W Gas Patio Heater (500 Series).
| Feature | Specification |
|---|---|
| Brand | Bromic Heating |
| Model Number | BH0210003-1 |
| Special Feature | Enhanced Safety Features |
| Color | Black |
| Form Factor | Pedestal (refers to general heater type, unit is mountable) |
| Indoor/Outdoor Usage | Outdoor |
| Product Dimensions (D x W x H) | 19.3" x 14" x 15.9" |
| Recommended Uses | Patio |
| Mounting Type | Ceiling Mount, Wall Mount |
| Room Type | Outdoor |
| Heating Coverage | 200 square feet |
| Burner Type | Radiant |
| Fuel Type | Natural Gas |
| Voltage | 110 Volts |
| Amperage | 2 Amps |
| UPC | 665570526987, 023509011674 |
| Item Weight | 40 pounds |
| Manufacturer | Rasmussen Iron Works, Inc. |
| Date First Available | December 12, 2012 |
9. Warranty and Support
Bromic Heating products are manufactured to high standards and come with a manufacturer's warranty. For specific warranty terms and conditions, please refer to the warranty documentation included with your purchase or visit the official Bromic Heating website.
For technical support, parts, or service inquiries, please contact Bromic Heating customer service directly. Providing your model number (BH0210003-1) and purchase date will help expedite your request.
You can find more information and contact details on the Bromic Heating store page: Bromic Heating Store.







