Introduction
This manual provides essential information for the safe and efficient installation, operation, and maintenance of your Ferroli Calypso 50VE Electric Water Heater. Please read these instructions carefully before installation and use, and keep them for future reference. Proper installation and adherence to these guidelines will ensure optimal performance and longevity of your appliance.
Safety Information
Important Safety Instructions:
- Read all instructions before using this water heater.
- This appliance must be installed by a qualified technician in accordance with local regulations and standards.
- Ensure the electrical supply matches the specifications on the rating label.
- Do not operate the water heater if it is damaged or malfunctioning.
- Always disconnect the power supply before performing any maintenance or repairs.
- Keep flammable materials away from the water heater.
- Do not block ventilation openings.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Children should be supervised to ensure that they do not play with the appliance.
Installation
The Ferroli Calypso 50VE electric water heater is designed for vertical installation. Ensure the installation location is suitable, with adequate space for maintenance and access to water and electrical connections.
1. Unpacking and Inspection
Carefully remove the water heater from its packaging. Inspect the unit for any signs of damage during transit. Report any damage to your supplier immediately.
2. Mounting the Water Heater
Mount the water heater securely to a load-bearing wall using appropriate fasteners. Ensure the wall can support the full weight of the water heater when filled with water (approximately 50 kg + unit weight).

Image: Front view of the Ferroli Calypso 50VE Electric Water Heater, showing its vertical design and temperature control dial.
3. Water Connections
Connect the cold water inlet to the blue marked pipe and the hot water outlet to the red marked pipe. Use appropriate plumbing fittings and ensure all connections are watertight. Install a pressure relief valve as required by local codes.
4. Electrical Connections
Connect the water heater to a dedicated electrical circuit with appropriate overcurrent protection. Ensure proper grounding. All electrical work must be performed by a qualified electrician.
Operation
1. Filling the Water Heater
Before switching on the power, open a hot water tap in your home to allow air to escape from the tank. Once water flows steadily from the tap, the tank is full. Close the tap.
2. Powering On
Switch on the electrical supply to the water heater. The indicator light (if present) should illuminate, indicating the unit is receiving power.
3. Setting the Temperature
Use the temperature control dial located on the front of the unit to set your desired water temperature. The recommended setting for energy efficiency and safety is typically around 60°C (140°F). The maximum thermostat setting is 70°C, as indicated in the product specifications.

Image: Close-up of the Ferroli Calypso 50VE water heater, highlighting the temperature control dial for user adjustment.
4. Heating Cycle
The water heater will begin heating the water to the set temperature. The heating time will vary depending on the initial water temperature and the set temperature. Once the desired temperature is reached, the heating element will switch off automatically.
Maintenance
Regular maintenance ensures the longevity and efficient operation of your water heater. Always disconnect power before performing any maintenance.
1. Annual Inspection
It is recommended to have a qualified technician inspect the water heater annually. This includes checking the heating element, anode rod, and pressure relief valve.
2. Draining the Tank
If the water heater will be out of use for an extended period or if there is a risk of freezing, drain the tank completely. To drain, turn off the power, close the cold water inlet valve, open a hot water tap, and open the drain valve at the bottom of the water heater.
3. Anode Rod Replacement
The anode rod protects the tank from corrosion. It should be inspected annually and replaced every 1-3 years, depending on water quality. Consult a qualified technician for this procedure.
Troubleshooting
Before calling for service, review the following common issues and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No hot water | No power supply, thermostat set too low, faulty heating element, tripped circuit breaker. | Check power supply and circuit breaker. Adjust thermostat. If problem persists, contact a technician. |
| Insufficient hot water | Thermostat set too low, tank too small for demand, sediment buildup. | Increase thermostat setting. Consider usage patterns. Descale tank if necessary (professional service recommended). |
| Water too hot | Thermostat set too high. | Lower the thermostat setting. |
| Leaking water | Loose connections, faulty pressure relief valve, tank corrosion. | Tighten connections. Inspect and replace pressure relief valve if needed. If tank corrosion is suspected, contact a technician immediately. |
| Unusual noises | Sediment buildup in tank. | Drain and flush the tank to remove sediment. |
Specifications
The following specifications are for the Ferroli Calypso 50VE Electric Water Heater:
- Brand: Ferroli
- Model: 50VE
- Capacity: 50 Liters
- Energy Class: C
- Declared Load Profile: M
- Water Heating Energy Efficiency: 36%
- Annual Electricity Consumption: 1441 kWh/annum
- Thermostat Setting: 70°C (Maximum)
- Sound Power Level (indoors): 15 dB
- Power Source: Wired Electric
- Special Feature: Insulated
- Color: White

Image: Product Fiche for Ferroli Calypso 50VE, detailing technical specifications and energy efficiency ratings. For more details, refer to the official EPREL database: https://eprel.ec.europa.eu/qr/159675

Image: Energy Label for Ferroli Calypso 50VE, showing energy class C, annual electricity consumption, and sound power level. For more details, refer to the official EPREL database: https://eprel.ec.europa.eu/qr/159675
Warranty & Support
Ferroli products are manufactured to high-quality standards and come with a manufacturer's warranty. Please refer to the warranty card included with your product for specific terms and conditions, including warranty duration and coverage.
For technical assistance, spare parts, or warranty claims, please contact Ferroli customer support or an authorized service center. You can find contact information on the official Ferroli website or in the documentation provided with your water heater.
- Official Website: www.ferroli.com
- Email: info@ferroli.com
- Address: Via Ritonda 78/A, 37047 San Bonifacio, Italia





