Paul Neuhaus 2978-55

Paul Neuhaus GRANBY LED Rail Lamp (Model 2978-55) User Manual

Important Safety Instructions and Product Information

1. Introduction

This manual provides essential instructions for the safe installation, operation, and maintenance of your Paul Neuhaus GRANBY LED Rail Lamp, model 2978-55. Please read this manual thoroughly before installation and retain it for future reference. This product is designed for indoor use only.

1.1 Safety Information

  • Always disconnect power at the main fuse or circuit breaker before installation, maintenance, or bulb replacement.
  • Installation should be performed by a qualified electrician in accordance with all local and national electrical codes.
  • Do not modify the product in any way. Unauthorized modifications may void the warranty and create safety hazards.
  • Ensure the mounting surface can support the weight of the fixture.
  • Avoid direct contact with the LED bulbs when the lamp is in operation, as they may be hot.
  • This product is rated IP20, meaning it is protected against solid objects over 12.5mm, but has no protection against water. Do not use in damp or wet locations.

2. Product Overview

The Paul Neuhaus GRANBY LED Rail Lamp (Model 2978-55) is a modern lighting system featuring five adjustable spotlights on a 2-meter long rail. It is constructed from alloy steel with a silver finish and uses energy-efficient GU10 LED bulbs.

Paul Neuhaus GRANBY LED Rail Lamp, Model 2978-55, showing the full 2-meter rail with five adjustable spotlights in a silver finish.

Figure 1: Overview of the Paul Neuhaus GRANBY LED Rail Lamp (Model 2978-55).

Close-up view of an individual adjustable spotlight on the Paul Neuhaus GRANBY LED Rail Lamp, showing the GU10 bulb housing and frosted glass shade.

Figure 2: Detail of an adjustable spotlight with GU10 bulb housing.

3. Setup and Installation

Note: Installation must be carried out by a qualified electrician.

3.1 Unpacking

  1. Carefully remove all components from the packaging.
  2. Inspect all parts for any damage. Do not proceed with installation if any damage is observed.
  3. Ensure all listed components are present: rail, 5 spotlights, mounting hardware, and 5 GU10 LED bulbs.

3.2 Mounting the Rail

  1. Turn off the main power supply at the circuit breaker.
  2. Mark the desired mounting location on the ceiling. Use a level to ensure the rail will be straight.
  3. Drill pilot holes for the mounting brackets, ensuring they align with the rail's attachment points.
  4. Secure the mounting brackets to the ceiling using appropriate screws and anchors for your ceiling type.
  5. Attach the rail to the secured mounting brackets.

3.3 Electrical Connection

  1. With the power still off, connect the household electrical wires to the fixture's wiring according to local electrical codes (typically: Live to Live, Neutral to Neutral, Ground to Ground).
  2. Ensure all connections are secure and properly insulated.
  3. Carefully tuck the wires into the junction box and secure the canopy to the ceiling.

3.4 Installing Spotlights and Bulbs

  1. Attach each spotlight to the rail by aligning the connectors and twisting until secure.
  2. Insert the GU10 LED bulbs into each spotlight socket. Gently push and twist clockwise until the bulb is seated.
  3. Adjust the direction of each spotlight as desired.

4. Operating Instructions

Once installed and power is restored, the Paul Neuhaus GRANBY LED Rail Lamp operates like any standard light fixture controlled by a wall switch.

  • Turning On/Off: Use the connected wall switch to turn the lamp on or off.
  • Adjusting Spotlights: Each spotlight can be individually rotated and tilted to direct light to specific areas. Gently adjust the spotlight heads to achieve the desired illumination angle.

Note: The included LED bulbs are not dimmable. Do not connect this fixture to a dimmer switch unless the bulbs are replaced with dimmable GU10 LEDs and the dimmer is compatible.

5. Maintenance

5.1 Cleaning

  • Always turn off the power and allow the fixture to cool before cleaning.
  • Wipe the fixture with a soft, dry cloth.
  • Do not use abrasive cleaners, solvents, or polishes, as these can damage the finish.

5.2 Bulb Replacement

The Paul Neuhaus GRANBY LED Rail Lamp uses GU10 LED bulbs. While the included bulbs have a long lifespan (approximately 15,000 hours), they will eventually need replacement.

  1. Turn off the power supply to the fixture at the circuit breaker.
  2. Allow the bulb to cool completely if it was recently in use.
  3. Gently push the old GU10 bulb into its socket and twist counter-clockwise to remove it.
  4. Insert the new GU10 LED bulb by aligning its pins with the socket holes, pushing gently, and twisting clockwise until it is seated securely.
  5. Restore power to the fixture.

Ensure replacement bulbs match the specifications (GU10 LED, 4W, 400lm, 3000K) for optimal performance and compatibility. The original bulbs are not dimmable.

6. Troubleshooting

ProblemPossible CauseSolution
Lamp does not light up.
  • No power supply.
  • Loose wiring connection.
  • Faulty bulb.
  • Check circuit breaker and wall switch.
  • Verify all electrical connections (consult a qualified electrician).
  • Replace bulb with a known working one.
Flickering lights.
  • Loose bulb.
  • Incompatible dimmer switch (if applicable).
  • Faulty bulb.
  • Ensure bulbs are securely seated.
  • Remove dimmer switch or replace with compatible dimmable bulbs.
  • Replace bulb.
Spotlight not adjusting smoothly.
  • Dust or debris in the joint.
  • Over-tightened joint.
  • Gently clean the joint area.
  • Do not force adjustment; if stiff, check for obstructions.

If you experience issues not covered here, or if troubleshooting steps do not resolve the problem, please contact Paul Neuhaus customer support or a qualified electrician.

7. Specifications

FeatureDetail
BrandPaul Neuhaus
Model Number2978-55
Product Dimensions200 x 20 x 26 cm (Length x Width x Height)
Weight2.88 kg
MaterialAlloy Steel
ColorSilver
StyleModern
Number of Light Sources5
Bulb TypeLED
Socket TypeGU10
Max Compatible Wattage4 Watts per bulb
Luminous Flux400 lm per bulb
Color Temperature3000 Kelvin
Energy Efficiency ClassA+
Incandescent Equivalent35 Watts
Color Rendering Index (CRI)80
Average Lifespan15,000 Hours
DimmableNo (for included bulbs)
IP RatingIP20
First AvailableOctober 23, 2014

Note: The product specifications list "G9" as power source and "GU10" as socket type. Based on the bulb type and common track lighting, GU10 is the correct socket type for the included bulbs. Please ensure any replacement bulbs are GU10 type.

8. Warranty and Support

For warranty information, please refer to the documentation provided with your purchase or contact Paul Neuhaus customer service directly. Keep your proof of purchase for warranty claims.

For technical support or further assistance, please visit the official Paul Neuhaus website or contact their customer service department. Contact details can typically be found on the product packaging or the manufacturer's website.

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