1. Introduction
The Brother Mobile PTE500 is an industrial handheld labeling tool designed for professional use. It features a USB interface, a Li-ion battery, and an automatic cutter, making it suitable for various labeling tasks in industrial and office environments. This manual provides detailed instructions for setting up, operating, and maintaining your PTE500 labeling tool.

Figure 1: Brother P-touch EDGE 500 Handheld Industrial Laminate Label Printer
2. What's in the Box
Your Brother Mobile PTE500 Handheld Labeling Tool package includes the following items:
- Brother Mobile PTE500 Handheld Labeling Tool
- Protective Carrying Case
- AC Adapter (AD-E001)
- 1 Lithium Ion Battery (pre-installed or included separately)
- P-touch Editor Software CD (for PC connectivity)
- Sample TZe Label Cartridge

Figure 2: Brother PTE500 Kit Contents
3. Setup
3.1. Battery Installation
The PTE500 operates with either the included Lithium-Ion battery or six AA alkaline batteries. To install or replace batteries:
- Open the battery compartment cover on the back of the unit.
- Insert the Lithium-Ion battery pack, ensuring correct orientation, or insert six AA batteries according to the polarity indicators.
- Close the battery compartment cover securely.
3.2. Tape Cartridge Installation
The PTE500 uses TZe, HGe, or HSe label cartridges. To install a tape cartridge:
- Ensure the unit is powered off.
- Open the tape compartment cover.
- Insert the tape cartridge firmly into the compartment, ensuring the tape end feeds correctly into the tape guide.
- Close the tape compartment cover.
3.3. Connecting to a PC
To utilize advanced features and design labels using the P-touch Editor software:
- Install the P-touch Editor software from the included CD or download the latest version from the Brother support website.
- Connect the PTE500 to your computer using the supplied USB cable.
- Follow the on-screen instructions to complete the driver installation.
4. Operating Instructions
The PTE500 features a QWERTY keyboard and a large backlit display for easy operation.
4.1. Basic Labeling
- Power on the unit using the red power button.
- Type your desired text using the QWERTY keyboard.
- Use the 'Style' button to adjust font, size, and other text attributes.
- Press the 'Print' button to print your label. The automatic cutter will cut the label after printing.

Figure 3: PTE500 Control Panel
4.2. Specialized Labeling Functions
The PTE500 offers dedicated buttons for common industrial labeling applications:
- Faceplate: For labeling electrical faceplates.
- Cable Wrap: Automatically formats labels to wrap around cables. Input cable diameter for optimal sizing.
- Cable Flag: Creates flag-style labels for cables.
- Patch Panel: Designs labels for patch panels, allowing for block length and number of blocks.
- Punch Block: Formats labels for punch blocks.

Figure 4: Cable Wrap Label Application

Figure 5: PTE500 in a Server Room Environment
4.3. Serialization
The serialization feature allows you to print a series of labels with incrementing numbers or letters automatically. This saves time by eliminating manual re-typing for sequential labels.

Figure 6: Example of Serialized Labels
4.4. P-touch Editor Software Integration
The P-touch Editor software enhances the labeling tool's capabilities:
- Custom Design: Create complex label designs with custom fonts, graphics, and barcodes on your PC.
- Database Connectivity: Import data directly from spreadsheets or databases to print multiple labels efficiently.
- Template Transfer: Upload custom label templates and database information to the PTE500's internal memory for on-demand printing without a PC.

Figure 7: P-touch Editor Software Interface
4.5. Instructional Videos
Video 1: Overview of Brother Mobile PTE500 features, including memory, software integration, and specialized labeling functions.
Video 2: Demonstration of the Handheld Labeling Tool's various applications and ease of use.
5. Maintenance
To ensure optimal performance and longevity of your PTE500 labeling tool:
- Cleaning: Regularly clean the print head and cutter blade using a soft, dry cloth. Avoid using abrasive cleaners or solvents.
- Storage: Store the unit in its protective carrying case when not in use to prevent damage from dust and impacts.
- Battery Care: Recharge the Lithium-Ion battery regularly. If using AA batteries, remove them if the unit will not be used for an extended period.
6. Troubleshooting
If you encounter issues with your PTE500, consider the following common solutions:
- Poor Print Quality: Check if the tape cartridge is correctly installed. Clean the print head. Ensure the correct tape type is being used.
- No Power: Verify that the batteries are charged or correctly inserted. Ensure the AC adapter is properly connected if using external power.
- Tape Jam: Open the tape compartment and carefully remove any jammed tape. Ensure the tape is not twisted or obstructed.
- PC Connection Issues: Reinstall the P-touch Editor software and drivers. Try a different USB port or cable.
For more detailed troubleshooting, refer to the comprehensive user manual available on the Brother support website.
7. Specifications
| Feature | Specification |
|---|---|
| Product Dimensions | 4.95"D x 9.84"W x 3.7"H |
| Maximum Media Size | 24mm x continuous |
| Power Consumption | 49 Watts |
| Print Media | Labels (TZe, HGe, HSe) |
| Compatible Devices | Laptops, PC |
| Maximum Print Resolution | 180 Dots Per Inch (Monochrome) |
| Connectivity Technology | USB |
| Printing Technology | Thermal |
| Special Features | Auto Incrementation, Auto Numbering, Auto Power Off, Auto-cutter, Auto-format, Barcode Printing, Built-in Designs Template, Horizontal Alignment, Label Length Setting, Mirror Printing, Print Preview, QWERTY, Rotational Printing, Vertical Printing |
| Color | Orange (unit color) |
| Item Weight | 2 Pounds |
8. Warranty and Support
The Brother Mobile PTE500 Handheld Labeling Tool comes with a limited exchange warranty. For specific warranty terms, registration, and technical support, please visit the official Brother support website or contact their customer service.
Manufacturer: Brother Industries, Ltd





