Introduction
The Hygiena EnSURE Environmental Monitoring System is a quality monitoring device designed to collect, analyze, and report data from various quality indicators. This system utilizes advanced technology to provide a simple, flexible, and accurate solution for environmental monitoring. It is capable of measuring ATP, high sensitivity ATP/allergen prevention, TVC, Enterobacteriaceae, Coliform, E. coli, ALP, and ACP test devices.
Setup
1. Unboxing and Initial Inspection
Carefully remove all components from the packaging. Inspect the EnSURE instrument and accessories for any signs of damage. The package should contain the EnSURE device, a carrying case, and documentation.

Figure 1: Hygiena EnSURE device and its carrying case, as found within the product packaging.

Figure 2: The EnSURE device, still sealed in plastic, positioned next to its black fabric carrying case.

Figure 3: Another view of the EnSURE device and its carrying case, highlighting the device's sealed packaging.
2. Battery Installation
The EnSURE system is powered by 2 x AA batteries. Locate the battery compartment on the back of the device. Insert the batteries, ensuring correct polarity. The device is designed for several months of uninterrupted use on a single set of batteries.
3. SureTrend Software Installation
The SureTrend software is essential for data analysis and reporting. Refer to the "Getting Started Digital Downloads" guide included in your package for instructions on downloading and installing the latest version of SureTrend software from the Hygiena website.

Figure 4: Various documentation provided with the EnSURE system, including a guide for ATP hygiene monitoring and instructions for digital downloads.
4. Connecting to Software
The EnSURE device connects to the SureTrend software via USB. Use a standard USB cable (not typically included, but commonly available) to connect the device to your computer. Follow the software's instructions for device synchronization and data transfer.
Operating Instructions
1. Powering On/Off
Press and hold the power button (usually marked with a circle or power symbol) to turn the device on or off. The display will illuminate upon startup.
2. Navigation
Use the directional arrow buttons and the 'OK' button to navigate through the device's menu. The 'P' button typically accesses program settings, and the 'i' button provides information.
3. Performing a Test
- Select Test Type: From the main menu, select the desired test type (e.g., ATP, microbial).
- Prepare Test Device: Insert the appropriate Hygiena test device (e.g., UltraSnap, AquaSnap) into the EnSURE instrument's reading chamber.
- Initiate Test: Press the 'OK' button to start the test. The device will display a countdown and then the result.
Real-time ATP results and same-shift microbial indicator results are provided, making the EnSURE system an effective troubleshooting tool.
4. Interpreting Results
Results are displayed in Relative Light Units (RLUs) for ATP tests or other relevant units for microbial tests. Refer to your facility's established pass/fail limits and the SureTrend software for detailed analysis and trending.
5. Data Management
Regularly connect the EnSURE device to the SureTrend software to upload collected data. The software allows for comprehensive data storage, analysis, and report generation.
Maintenance
1. Cleaning the Device
Wipe the exterior of the EnSURE instrument with a soft, damp cloth. Do not use abrasive cleaners or immerse the device in liquid. Ensure the reading chamber is clean and free of debris to maintain accurate readings.
2. Battery Replacement
When the low battery indicator appears, replace both AA batteries promptly to ensure continuous operation and data integrity. Always use fresh, high-quality alkaline batteries.
3. Software Updates
Periodically check the Hygiena website for updates to the SureTrend software. Keeping the software updated ensures optimal performance, new features, and compatibility with the latest test devices.
Troubleshooting
- Device Not Powering On:
Check battery installation and ensure batteries are fresh. If issues persist, contact support.
- Inaccurate Readings:
Ensure the test device is correctly inserted and not expired. Clean the reading chamber. Verify proper calibration (if applicable, refer to advanced user guide).
- Connection Issues with SureTrend:
Verify USB cable connection. Ensure SureTrend software is running and updated. Restart both the device and the computer.
- Error Messages:
Note the specific error code or message and consult the comprehensive user manual or Hygiena support for detailed solutions.
Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 7.01 x 1.18 x 2.99 inches |
| Weight | 9.12 ounces |
| Power Source | 2 x AA batteries |
| Connectivity | USB for software connection |
| Supported Tests | ATP, High Sensitivity ATP/Allergen Prevention, TVC, Enterobacteriaceae, Coliform, E. coli, ALP, ACP |
Warranty and Support
Warranty Information
Hygiena products are manufactured to high standards. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Hygiena website. Keep your proof of purchase for warranty claims.
Customer Support
For technical assistance, troubleshooting, or inquiries regarding your Hygiena EnSURE system, please contact Hygiena customer support:
- Website: www.hygiena.com
- Phone: 1-888-HYGIENA (as indicated on documentation)
When contacting support, please have your device model (EnSURE) and any relevant error messages or details ready.







