1. Introduction
This manual provides essential instructions for the safe and proper installation, operation, and maintenance of your Chief LVS1U ConnexSys Video Wall Landscape Mounting System. Please read this manual thoroughly before beginning installation and retain it for future reference. Adherence to these instructions will ensure optimal performance and longevity of the product.
2. Safety Information
WARNING: Failure to read, understand, and follow all instructions can result in serious personal injury, property damage, or voiding of the product warranty. Improper installation can lead to the display falling, causing severe injury or death.
- Professional Installation Recommended: Due to the complexity and weight involved, professional installation by a qualified technician is strongly recommended.
- Weight Capacity: This mounting system is designed to support displays up to 150 lbs (68 kg). Do not exceed this weight limit.
- Structural Integrity: Ensure the mounting surface (wall) can safely support the combined weight of the mount and the display. Consult a structural engineer if unsure.
- Tools: Use appropriate tools for installation. Ensure all fasteners are securely tightened but do not overtighten.
- Children: Keep children away from the installation area.
3. Package Contents
Verify that all components are present before beginning installation:
- Chief LVS1U ConnexSys Video Wall Landscape Mounting System
- Installation Kit (includes necessary hardware)
If any parts are missing or damaged, do not proceed with installation. Contact Chief customer support immediately.
4. Specifications
| Feature | Specification |
|---|---|
| Model Number | LVS1U |
| Product Dimensions (H x W x D) | 21.8 x 35.5 x 4.0 inches (55.37 x 90.17 x 10.16 cm) |
| Item Package Weight | 40 lbs (18.14 kg) |
| Weight Capacity | 150 lbs (68 kg) |
| Mounting Type | Wall Mount |
| Movement Type | Fixed |
| Material | Plastic (Primary structural components are metal) |
| Color | Black |
| Compatible Devices | Television, Monitor |
5. Setup and Installation
Tools Required (Not Included): Drill, stud finder, level, measuring tape, screwdriver set, socket wrench set, pencil.
An image showing the Chief LVS1U ConnexSys Video Wall Landscape Mounting System. The black metal frame features horizontal and vertical rails with multiple attachment points. It includes mechanisms for securing displays and making adjustments, designed for landscape orientation in a video wall configuration.
5.1 Pre-Installation Checks
- Verify Wall Type: Ensure the wall is suitable for mounting heavy displays (e.g., wood studs, concrete, brick). Do not mount to drywall alone.
- Locate Studs/Blocking: Use a stud finder to accurately locate and mark the center of wall studs or suitable blocking.
- Clearance: Confirm adequate space and clearance for the display, including cable management and ventilation.
5.2 Mounting the Wall Plate
- Position the wall plate against the wall at the desired height. Use a level to ensure it is perfectly horizontal.
- Mark the drilling locations through the mounting holes on the wall plate.
- Drill pilot holes according to the recommended drill bit size for your wall type and mounting hardware.
- Secure the wall plate to the wall using the provided lag bolts or appropriate fasteners. Ensure all bolts are tightened securely.
5.3 Attaching Display Brackets
- Identify the correct VESA mounting pattern on your display.
- Attach the vertical display brackets to the back of your display using the appropriate screws and spacers from the installation kit. Ensure they are centered and securely fastened.
5.4 Hanging the Display
- With assistance, carefully lift the display and hook the attached brackets onto the top rail of the wall plate.
- Gently lower the display until it rests securely on the mount.
- Engage the safety locking mechanisms to prevent accidental dislodgement. Refer to the detailed diagrams in the manufacturer's full installation guide for specific locking procedures.
6. Operating Instructions
The Chief LVS1U is a fixed-position mount designed for landscape orientation in video wall applications. While the primary movement type is fixed, the ConnexSys system offers fine-tune adjustments for precise display alignment.
- Lateral Shift: The display can be shifted horizontally along the wall plate for optimal positioning within a video wall matrix.
- Plumb Adjustment: Utilize the integrated adjustment points to ensure the display is perfectly vertical.
- Depth Adjustment: The mount allows for minor depth adjustments to achieve a flush or desired protrusion from the wall.
- Service Mode: The mount features a service mode that allows the display to be pulled out from the wall for easy access to cables and maintenance without removing it from the mount. Refer to the full installation guide for instructions on engaging and disengaging service mode.
Always make adjustments slowly and carefully. Ensure all locking mechanisms are re-engaged after adjustments are complete.
7. Maintenance
Regular maintenance ensures the continued safe and reliable operation of your mounting system.
- Cleaning: Dust the mount periodically with a soft, dry cloth. Avoid abrasive cleaners or solvents.
- Fastener Check: Annually, or if any movement is detected, check all mounting fasteners (wall bolts, display screws) to ensure they remain securely tightened.
- Mechanism Check: Periodically inspect the adjustment and locking mechanisms for any signs of wear or damage.
If any part of the mount appears damaged or compromised, discontinue use and contact Chief customer support.
8. Troubleshooting
This section addresses common issues you might encounter.
- Display Not Level: Use the plumb adjustment feature to correct the display's vertical alignment. Ensure the wall plate was installed level initially.
- Display Not Secure: Double-check that all display bracket screws are tightened and the safety locking mechanisms are fully engaged. Re-verify the weight of your display does not exceed the mount's capacity.
- Difficulty Adjusting: Ensure no cables are obstructing movement. If mechanisms feel stiff, check for debris. Do not force adjustments.
- Mount Appears Loose: Immediately remove the display and re-check all wall fasteners. If the wall structure is compromised, consult a professional.
For issues not covered here, or if troubleshooting steps do not resolve the problem, contact Chief customer support.
9. Warranty and Support
For information regarding the product warranty, please refer to the official Chief website or contact Chief customer support directly. Warranty terms and conditions may vary.
Chief Customer Support: For technical assistance, missing parts, or warranty inquiries, please visit the Chief website or contact their customer service department. Contact information can typically be found on the manufacturer's official website.
