Introduction
This manual provides comprehensive instructions for the installation, operation, maintenance, and troubleshooting of the Raritan Dominion KX III DKX3-216 KVM-over-IP Switch. The Dominion KX III is a high-performance KVM-over-IP switch designed for secure, remote access and control of servers and other IT devices.
The DKX3-216 model features 16 ports, supports 2 remote users, includes a DVI local port, virtual media capabilities, and dual power for enhanced reliability.
Product Overview
Figure 1: Front Panel View. This image displays the front panel of the Raritan Dominion KX III DKX3-216 KVM-over-IP Switch, showing the Raritan logo, Dominion branding, model number DKX3-216, and indicators for Remote1, Remote2, LAN1, and LAN2. A USB port is visible on the left side.
Figure 2: Rear Panel View. This image shows the rear panel of the Raritan Dominion KX III DKX3-216 KVM-over-IP Switch, highlighting the dual power inputs, LAN ports (LAN1, LAN2), a reset button, local user ports (USB, DVI-D, VGA, Serial), and 16 KVM ports numbered 1 through 16.
The Dominion KX III DKX3-216 is designed for enterprise-level KVM-over-IP access, providing secure and reliable remote management of servers and other IT equipment. Its robust features ensure high performance and flexibility in various data center environments.
Setup
1. Unpacking and Inspection
Carefully unpack the Dominion KX III switch and all accessories. Verify that all components listed in the packing list are present and undamaged. Report any missing or damaged items to your vendor immediately.
2. Rack Mounting
The DKX3-216 is designed for standard 19-inch rack mounting. Use the provided rack mount kit to secure the unit in your server rack. Ensure adequate ventilation around the unit to prevent overheating.
3. Power Connection
Connect the provided power cords to the dual power inputs on the rear of the switch and then to separate, grounded power outlets. The dual power supplies provide redundancy for continuous operation.
4. Network Connection
Connect Ethernet cables from the LAN1 and LAN2 ports on the rear of the switch to your network switch or router. It is recommended to use both LAN ports for network redundancy.
5. Connecting Servers/Computers
Connect KVM cables (VGA/DVI, USB, audio) from your servers or computers to the numbered KVM ports on the rear of the DKX3-216. Ensure each server is connected to a unique KVM port.
6. Local Console Connection (Optional)
If using a local console, connect a DVI monitor, USB keyboard, and USB mouse to the "LOCAL USER" ports on the rear of the switch.
7. Initial Configuration
Power on the switch. Access the initial configuration via the local console or by connecting to the default IP address (refer to the quick setup guide for default IP and login credentials). Configure network settings, user accounts, and KVM port assignments as needed.
Operating Instructions
1. Remote Access
To access the KVM switch remotely, open a web browser and enter the IP address or hostname of the Dominion KX III. Log in with your credentials. The web interface provides access to all connected servers.
2. Server Selection
From the web interface, select the desired server from the list of connected devices. This will open a remote KVM session, allowing you to view and control the server's console.
3. Virtual Media
The Dominion KX III supports virtual media, allowing you to mount ISO images or local drives to remote servers. This feature is essential for software installation, operating system deployment, and diagnostics.
4. Power Control
If integrated with Raritan Power Distribution Units (PDUs), the Dominion KX III can provide remote power cycling and control of connected servers.
5. Security Features
Utilize the advanced security features, including strong encryption (AES, FIPS 140-2), LDAP/RADIUS/Active Directory integration, and customizable user permissions, to secure your remote access.
Maintenance
1. Firmware Updates
Regularly check the Raritan support website for the latest firmware updates. Applying firmware updates ensures optimal performance, security, and access to new features. Follow the provided instructions carefully during the update process.
2. Cleaning
Keep the unit clean and free from dust. Use a soft, dry cloth to wipe the exterior. Do not use liquid cleaners or aerosols directly on the unit.
3. Environmental Conditions
Ensure the operating environment maintains appropriate temperature and humidity levels as specified in the product's technical specifications. Proper airflow around the unit is crucial for long-term reliability.
4. Cable Management
Periodically inspect all connected cables (KVM, network, power) for wear or damage. Ensure cables are neatly organized and secured to prevent accidental disconnections or damage.
Troubleshooting
1. No Video on Remote Session
- Check KVM Cable: Ensure the KVM cable is securely connected to both the server and the KVM switch port.
- Server Power: Verify that the target server is powered on and operating correctly.
- Resolution Settings: Adjust the video resolution settings on the target server to a supported resolution for the KVM switch.
- Firmware: Ensure the KVM switch has the latest firmware installed.
2. Cannot Access Web Interface
- Network Connection: Verify that the network cables are properly connected to the LAN ports and your network.
- IP Address: Confirm the IP address of the KVM switch is correct and reachable from your network. Check for IP conflicts.
- Firewall: Ensure no firewall rules are blocking access to the KVM switch's ports (e.g., HTTP/HTTPS).
- Power: Check if the KVM switch is powered on.
3. Keyboard/Mouse Not Responding
- USB Connection: Ensure the USB connection from the server to the KVM cable is secure.
- Virtual Media Conflict: If virtual media is active, try disconnecting it temporarily.
- Reboot Server: Sometimes a server reboot can resolve peripheral issues.
4. Dual Power Supply Issues
- Power Cords: Verify both power cords are securely connected to the switch and active power sources.
- Power Source: Check the power outlets for functionality.
- LED Indicators: Refer to the power supply LED indicators on the unit for status.
Specifications
| Feature | Description |
|---|---|
| Model Number | DKX3-216 |
| KVM Ports | 16 |
| Remote Users | 2 |
| Local Console | 1 x DVI-D, 2 x USB (Keyboard/Mouse) |
| Network Interfaces | 2 x 10/100/1000 Mbps Ethernet (RJ-45) |
| Power Supply | Dual Redundant, AC Input |
| Virtual Media | Supported |
| Dimensions (LxWxH) | 21.61 x 17.64 x 5.04 inches |
| Weight | 13.85 pounds |
| Manufacturer | Raritan Computer |
| First Available Date | March 7, 2014 |
Warranty and Support
Raritan products typically come with a standard manufacturer's warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Raritan website.
For technical support, product documentation, and software downloads, please visit the Raritan support portal. You can also contact Raritan technical support directly via phone or email for assistance with installation, configuration, or troubleshooting.
Please note: Warranty terms may vary by region and reseller. Always consult official Raritan resources for the most accurate and up-to-date information.
