Iridium 9555 Satellite Phone User Manual

1. Introduction

The Iridium 9555 Satellite Phone is a compact, light, and user-friendly device engineered for industrial-grade ruggedness. It connects to the only truly global mobile communications network, providing a critical lifeline in remote and challenging environments. This manual provides essential information for the safe and effective use of your Iridium 9555 satellite phone.

Figure 1: The Iridium 9555 Satellite Phone. This image shows the front view of the black Iridium 9555 satellite phone, featuring its extendable antenna, monochrome display with the 'iridium' logo, and a standard numeric keypad with function buttons. The phone's robust design is evident.

2. Safety Information

Please read all safety warnings and instructions before using your Iridium 9555 Satellite Phone. Failure to follow these instructions could result in injury, damage to the device, or property damage.

• Battery Safety: Use only Iridium-approved batteries and chargers. Do not short-circuit, puncture, or expose batteries to extreme temperatures. Dispose of batteries properly.
• Antenna Usage: Always extend the antenna fully when making or receiving calls to ensure optimal signal and minimize exposure to radio frequency (RF) energy. Do not touch the antenna during a call.
• Explosive Atmospheres: Do not operate the phone in areas with potentially explosive atmospheres, such as fueling areas, chemical plants, or areas where the air contains high levels of chemicals, vapors, or particles.
• Medical Devices: Maintain a minimum distance of 6 inches (15 cm) between the phone and medical devices like pacemakers. Consult your physician and medical device manufacturer for specific guidelines.
• Vehicle Operation: Do not use the phone while driving unless using a hands-free accessory. Always prioritize safe driving.
• Water and Moisture: The Iridium 9555 is rugged but not fully waterproof. Avoid exposing the phone to excessive moisture or submerging it in water.

3. Setup

3.1. What's in the Box

The Iridium 9555 Satellite Kit typically includes:

• Iridium 9555 Satellite Phone Unit
• Rechargeable Lithium Polymer Battery
• AC Travel Charger with International Adapters
• DC Car Charger (12-volt)
• Portable Auxiliary Antenna (often two, one for vehicle, one for general use)
• USB Data Cable
• Leather Holster or Soft Case
• Hands-free Headset
• User Manual (this document)
• SIM Card (may be pre-installed or included separately)

3.2. Battery Installation and Charging

1. Locate the battery compartment cover on the back of the phone.
2. Slide the cover down and lift it off.
3. Insert the battery, aligning the gold contacts on the battery with the contacts in the compartment.
4. Replace the battery cover and slide it up until it clicks into place.
5. Connect the AC travel charger or DC car charger to the charging port on the side of the phone.
6. Plug the charger into a power outlet. The battery icon on the screen will indicate charging status.
7. Allow the battery to fully charge before first use (approximately 3 hours).

3.3. SIM Card Installation

1. Ensure the phone is powered off.
2. Remove the battery as described in Section 3.2.
3. Locate the SIM card slot, usually beneath the battery.
4. Insert the SIM card with the gold contacts facing down and the cut corner aligned with the slot.
5. Gently push the SIM card until it clicks into place.
6. Reinstall the battery and battery cover.

3.4. Initial Power-On

1. Press and hold the red power key (Power) until the screen illuminates.
2. The phone will perform a self-test and attempt to register with the Iridium network. This may take a few moments.
3. Once registered, the signal strength indicator will appear on the screen.

4. Operating Instructions

4.1. Making a Call

1. Ensure you have a clear line of sight to the sky. Extend the antenna fully and point it upwards.
2. Enter the full international dialing code, including the '+' symbol (press and hold '0' for '+'), country code, area code, and phone number.
3. Press the green call key (Call) to initiate the call.
4. To end a call, press the red power/end call key (Power).

4.2. Receiving a Call

1. When an incoming call is received, the phone will ring and display the caller's number (if available).
2. Press the green call key (Call) to answer the call.
3. To reject a call, press the red power/end call key (Power).

4.3. Sending and Receiving Messages (SMS/Email)

The Iridium 9555 supports SMS (Short Message Service) and basic email messaging.

• Sending SMS: Navigate to the 'Messages' menu, select 'New Message', enter your text, and then the recipient's phone number. Press 'Send'.
• Receiving SMS: Incoming messages will be indicated by an envelope icon and an alert. Navigate to the 'Messages' inbox to read them.
• Email: The phone supports basic email functionality. Refer to the detailed user guide for configuring email settings and addresses.

4.4. Basic Navigation

• Use the Up/Down arrow keys to scroll through menus and options.
• Press the Select key (center button) to confirm a selection.
• Press the Back key (usually the right soft key) to return to the previous screen.

5. Maintenance

5.1. Cleaning

To clean your Iridium 9555:

• Power off the phone and disconnect all cables.
• Use a soft, lint-free cloth slightly dampened with water or a mild cleaning solution.
• Do not use harsh chemicals, solvents, or abrasive cleaners.
• Ensure all ports and covers are closed before cleaning to prevent moisture ingress.

5.2. Battery Care

• Avoid fully discharging the battery frequently.
• Store the phone and battery in a cool, dry place when not in use.
• If storing for extended periods, charge the battery to about 50% capacity.
• Replace the battery if its performance significantly degrades.

5.3. Storage

When storing your Iridium 9555, especially for long periods:

• Ensure the phone is powered off.
• Store in its protective case or a similar secure container.
• Keep away from extreme temperatures, direct sunlight, and high humidity.

6. Troubleshooting

This section addresses common issues you might encounter with your Iridium 9555 Satellite Phone.

If you encounter issues not listed here or if the suggested solutions do not resolve the problem, please contact Iridium customer support or your service provider.

7. Specifications

8. Warranty and Support

8.1. Warranty Information

Warranty coverage for your Iridium 9555 Satellite Phone is typically provided by the manufacturer, Iridium, or your authorized reseller. Please refer to the warranty card included with your product or contact your point of purchase for specific terms and conditions. Standard manufacturer warranties usually cover defects in materials and workmanship for a limited period from the date of purchase.

8.2. Customer Support

For technical assistance, service activation, or any inquiries regarding your Iridium 9555 Satellite Phone, please contact:

• Your Iridium service provider or authorized reseller.
• Iridium Customer Care (contact details can be found on the official Iridium website or through your service provider).

When contacting support, please have your phone's IMEI number (found under the battery or by dialing *#06#) and proof of purchase readily available.