1. Introduction
This manual provides essential information for the safe and efficient installation, operation, and maintenance of the Valcom VP-12124 Filtered 12-Amp 24-volt Switching Power Supply. Please read this manual thoroughly before using the product and retain it for future reference.
1.1 Safety Information
- Ensure all electrical connections are made by qualified personnel and comply with local electrical codes.
- Disconnect power before making any connections or performing maintenance.
- Do not expose the unit to moisture or extreme temperatures.
- This unit is designed for indoor use only.
- Do not attempt to open or repair the unit; refer servicing to authorized personnel.
2. Package Contents
Verify that all items are present in the package:
- Valcom VP-12124 Power Supply Unit
- Mounting Hardware (screws, anchors)
- This User Manual
3. Features
The Valcom VP-12124 power supply offers the following key features:
- Wall mountable design for convenient installation.
- Provides 24 Vdc, 12 Amp filtered power.
- Six independent outputs, each rated at 2 Amps.
- Each output is protected with auto-reset poly switches.
- Regulated and filtered output for stable power delivery.
- Floating output design.
- Input fuse protected for enhanced safety.
4. Setup and Installation
Follow these steps for proper installation of the VP-12124 power supply:
- Choose a Mounting Location: Select a dry, indoor location near a power outlet and away from heat sources. Ensure adequate ventilation around the unit. The unit is designed for wall mounting.
- Mount the Unit: Use the provided mounting hardware to securely attach the power supply to a wall. Ensure the unit is level and firmly fixed.
- Connect Input Power: Connect the AC input power cable to the designated input terminals on the power supply. Ensure the power source matches the unit's voltage requirements (typically 120V AC). Do not apply power yet.
- Connect Output Devices: Connect your 24 Vdc devices to the six individual output terminals. Each output provides up to 2 Amps. Observe correct polarity (+ and -) for all connections.
- Verify Connections: Double-check all input and output wiring for correctness and security. Ensure no bare wires are exposed or touching.
- Apply Power: Once all connections are verified, connect the power supply to the AC mains outlet. The unit should power on, and connected devices should receive power.

Image showing the Valcom VP-12124 power supply unit with its various connection terminals and mounting points. This illustrates the physical layout for installation.
5. Operating Instructions
The Valcom VP-12124 is designed for continuous operation once properly installed. There are no user-adjustable controls for output voltage or current.
- Power On: Once connected to an AC power source, the unit will automatically provide 24 Vdc power to the connected output devices.
- Output Protection: Each of the six outputs is individually protected by an auto-reset poly switch. In case of an overload or short circuit on an output, the poly switch will temporarily open, cutting power to that specific output. Once the fault is cleared, the poly switch will automatically reset, restoring power.
- Power Off: To power off the unit, disconnect it from the AC mains power outlet.
6. Maintenance
The Valcom VP-12124 power supply requires minimal maintenance to ensure long-term reliable operation.
- Cleaning: Periodically wipe the exterior of the unit with a soft, dry cloth to remove dust. Do not use liquid cleaners or solvents. Ensure the unit is disconnected from power before cleaning.
- Inspection: Regularly inspect the power supply and its cables for any signs of damage, wear, or loose connections. Address any issues promptly.
- Ventilation: Ensure that the ventilation openings on the unit are not obstructed to prevent overheating.
7. Troubleshooting
If you encounter issues with your Valcom VP-12124 power supply, refer to the following troubleshooting guide:
| Problem | Possible Cause | Solution |
|---|---|---|
| No power output from any terminal. | Unit not receiving AC input power. | Check AC power cord connection and wall outlet. Verify the input fuse is intact. |
| No power from a single output terminal. | Overload or short circuit on that specific output. | Disconnect the device from the faulty output. Wait a few minutes for the auto-reset poly switch to reset. Reconnect the device if the fault is cleared. If the problem persists, the connected device may be faulty. |
| Unit feels excessively hot. | Poor ventilation or excessive load. | Ensure adequate airflow around the unit. Reduce the total load on the power supply if it exceeds 12 Amps. |
If troubleshooting steps do not resolve the issue, contact Valcom customer support for assistance.
8. Specifications
| Manufacturer | Valcom |
| Model Number | VP-12124 |
| Output Voltage | 24 Vdc |
| Total Output Current | 12 Amps |
| Individual Output Current | 6 outputs, 2 Amps each |
| Output Protection | Auto-reset poly switches |
| Input Protection | Fuse protected |
| Item Weight | 9.55 pounds |
| Product Dimensions | 4 x 8.7 x 12.1 inches |
| Mounting Type | Wall mountable |
9. Warranty and Support
Valcom products are designed for reliability and performance. For specific warranty details, please refer to the warranty card included with your product or visit the official Valcom website. For technical support, service, or replacement parts, please contact Valcom customer service directly.
Valcom Contact Information:
- Website: www.valcom.com
- Refer to product packaging or official website for phone numbers and email support.





