QualGear QG-TM-002-BLK Universal Ultra Slim Low Profile Fixed Wall Mount Instruction Manual

Introduction

This manual provides comprehensive instructions for the safe and proper installation, operation, and maintenance of your QualGear QG-TM-002-BLK Universal Ultra Slim Low Profile Fixed Wall Mount. Please read this manual thoroughly before beginning installation and retain it for future reference.

The QualGear QG-TM-002-BLK is designed to securely mount 37-inch to 70-inch flat panel TVs, offering an ultra-low mounting profile of just 0.39 inches from the wall for a sleek, modern appearance. It supports TVs up to 66 lbs and is compatible with standard VESA mounting hole patterns from 200x200mm to 800x400mm.

Safety Information

WARNING: Failure to read and follow all instructions can result in personal injury or property damage. If you do not understand these instructions or have doubts about the safety of the installation, please contact a qualified installer.

• This product is intended for indoor use only.
• Use an assistant to safely lift and position equipment.
• Ensure the mounting surface can safely support the combined weight of the equipment and all attached hardware.
• Do not install this product to a drywall alone as it is not a load-bearing surface. Install to wooden studs, concrete, or brick walls only.
• Always check for proper installation and if in doubt, contact a professional.

What's Included

The QualGear QG-TM-002-BLK wall mount comes with all necessary components for installation:

• QG-TM-002-BLK TV mount components
• Color manual
• Wall marking template
• Pre-sorted hardware pack (including various screw sizes, spacers, and anchors for wood studs, concrete, and brick surfaces)

Figure 1: Package Contents - QG-TM-002-BLK TV mount, manual, wall template, and hardware pack.

Specifications

Figure 2: Detailed Specifications and Dimensions.

Figure 3: TV Compatibility Check - VESA patterns and size requirements.

Figure 4: Super Slim Design - TV sits just 0.39 inches from the wall.

Setup and Installation

For detailed step-by-step installation instructions, please refer to the official installation manual provided with your product or download the PDF version from the link below. This section provides a general overview and key considerations.

Official Installation Manual (PDF): Download Here

Installation Steps Overview:

1. Prepare the Wall:

   Locate wall studs (for wooden stud walls) or identify suitable concrete/brick areas. Use the provided paper template to mark the drilling holes accurately. Ensure the wall bracket is level before marking.

   Play video

   Video 1: Overview of the QualGear QG-TM-002-BLK Wall Mount installation process, including marking and drilling.

2. Drill Pilot Holes:

   Drill holes according to the specified drill bit sizes and depths for your wall type (concrete or wooden stud). Refer to the manual for exact measurements.

3. Attach Wall Plate:

   Secure the horizontal wall plate to the wall using the appropriate screws and anchors from the hardware pack. Ensure it is firmly attached and level.

4. Attach TV Brackets:

   Attach the vertical TV brackets to the back of your TV. Select the correct screw length and use spacers if necessary to ensure a secure fit without damaging the TV. The spring-lock design and direction indicators on the brackets assist with correct orientation.

5. Mount the TV:

   With assistance, carefully lift the TV and hook the vertical TV brackets onto the horizontal wall plate. The top hooks will latch over the wall mount, allowing for minor adjustments before securing the bottom.

6. Secure the TV:

   Pull the release straps at the bottom of the TV brackets to engage the spring-lock mechanism, securing the TV firmly to the wall mount. Ensure both sides are locked into place.

Operating Instructions

The QualGear QG-TM-002-BLK is a fixed wall mount, meaning it does not offer tilting, swiveling, or extending capabilities. Once installed, your TV will sit very close to the wall.

• Attachment/Detachment: The spring-lock design allows for easy attachment and detachment of the TV from the wall mount. To detach, pull the release straps located at the bottom of the vertical TV brackets to disengage the lock, then carefully lift the TV off the wall plate.
• Centering: The design allows the TV to be glided a few inches to the left or right on the wall plate for perfect centering based on your surroundings.

Figure 5: TV mounted flush to the wall using the QualGear QG-TM-002-BLK.

Maintenance

Regular maintenance helps ensure the longevity and safety of your TV wall mount:

• Cleaning: Use a soft, dry cloth to clean the mount. Avoid abrasive cleaners or solvents that could damage the finish.
• Periodic Checks: Periodically check all screws and connections to ensure they remain tight and secure. Over time, vibrations or minor shifts can cause fasteners to loosen.
• Damage Inspection: Inspect the mount for any signs of wear, damage, or corrosion. If any issues are found, contact QualGear support for assistance.

Troubleshooting

If you encounter any issues during or after installation, refer to the following common troubleshooting tips:

• TV Not Level: Ensure the wall plate was installed perfectly level. Minor adjustments can sometimes be made by slightly loosening the TV brackets on the wall plate, adjusting, and re-tightening.
• Mount Feels Loose: Re-check all wall mounting screws and TV attachment screws. Ensure they are tightened securely. If mounting to wooden studs, confirm that screws are properly seated in the center of the studs. For concrete/brick, verify anchors are correctly installed.
• Difficulty Attaching/Detaching TV: Ensure the spring-lock mechanism is fully engaged or disengaged. The release straps should be pulled firmly when detaching.

For further assistance, please consult the full installation manual or contact QualGear customer support.

Warranty and Support

QualGear products are designed for durability and reliability. For specific warranty information and terms, please refer to the official product documentation included in your package or visit the QualGear website.

For technical support, replacement parts, or any inquiries, please contact QualGear customer service. Contact details can typically be found in the full manual or on the official QualGear website.