Sony UPD897MD

Sony UPD-897MD Medical Digital A6 Black & White Photo Thermal Printer User Manual

Model: UPD897MD

1. Introduction

This manual provides essential instructions for the safe and efficient operation of your Sony UPD-897MD Photo Thermal Printer. Designed for digital ultrasound systems, this monochrome black and white printer offers high-speed, high-resolution printing of A6-sized images. Please read this manual thoroughly before using the printer and retain it for future reference.

Sony UPD-897MD Photo Thermal Printer, front view with paper exiting

Figure 1: Sony UPD-897MD Photo Thermal Printer in operation, showing a printed image exiting the front slot.

2. Safety Information

Observe the following safety precautions to prevent electric shock, fire, or damage to the unit:

3. Package Contents

Verify that all items are present in the package:

Note: Print media (e.g., UPP-110HG, UPP-110HD, UPP-110S) is not included and must be purchased separately.

4. Printer Overview

4.1 Rear Panel Connections

Rear view of Sony UPD-897MD printer showing USB port, power input, and other connectors

Figure 2: Rear panel of the UPD-897MD printer, illustrating the USB port, power input, and other interface connectors.

The rear panel of the printer houses all necessary connection ports for power and data transfer. Key connectors include:

4.2 Side Panels

Left side view of Sony UPD-897MD printer with ventilation grilles

Figure 3: Left side panel, showing ventilation grilles.

Right side view of Sony UPD-897MD printer with ventilation grilles

Figure 4: Right side panel, showing ventilation grilles.

Both side panels feature ventilation grilles to ensure proper heat dissipation during operation. Do not obstruct these grilles.

5. Setup

5.1 Unpacking

  1. Carefully remove the printer and all accessories from the packaging.
  2. Retain the packaging materials for future transport or storage.

5.2 Power Connection

  1. Ensure the printer's power switch is in the OFF position.
  2. Connect the supplied power cord to the AC power input on the rear panel of the printer (refer to Figure 2).
  3. Plug the other end of the power cord into a grounded electrical outlet.

5.3 Connecting to a Host System (USB)

  1. Connect one end of a USB 2.0 cable (not included, unless using the Digital USB Adapter) to the USB port on the rear panel of the printer (refer to Figure 2).
  2. Connect the other end of the USB cable to a compatible USB port on your digital ultrasound system or computer.

5.4 Driver Installation

For computer connectivity, install the appropriate printer driver software. Drivers are typically provided on a CD-ROM or available for download from the Sony support website. This printer supports Windows 2000/XP operating systems.

5.5 Loading Print Media

  1. Open the paper tray cover on the front of the printer.
  2. Insert the thermal print paper roll (e.g., UPP-110HG, UPP-110HD, UPP-110S) into the tray, ensuring the leading edge is correctly aligned.
  3. Close the paper tray cover. The printer will automatically feed the paper to the correct starting position.

6. Operation

6.1 Basic Printing Process

  1. Ensure the printer is powered on and connected to the host system.
  2. From your ultrasound system or computer application, initiate the print command.
  3. The printer will begin printing the image. A typical print takes approximately 2.0 seconds in High Speed Mode.
  4. Once printing is complete, the paper will exit the front slot. Tear off the print along the perforated line or use the integrated cutter if available.

6.2 Print Settings

6.3 Control Buttons

The front panel of the printer typically includes buttons for basic functions such as power, feed, and copy. Refer to the labels on the printer's front panel for specific button functions.

7. Maintenance

7.1 Cleaning the Printer

7.2 Replacing Print Media

When the print media roll is depleted, replace it by following the steps outlined in Section 5.5 "Loading Print Media". Ensure you use compatible thermal paper types (UPP-110HG, UPP-110HD, UPP-110S).

8. Troubleshooting

This section addresses common issues you may encounter. For problems not listed here, contact customer support.

ProblemPossible CauseSolution
Printer does not power onPower cord not connected; Power outlet faultyCheck power cord connection; Try a different outlet
Printer not recognized by host systemUSB cable loose or faulty; Driver not installed or incorrectReconnect USB cable; Install/reinstall correct printer driver
No print outputNo print media loaded; Print media loaded incorrectlyLoad new print media; Ensure paper is correctly inserted (Section 5.5)
Poor print quality (faint, lines, streaks)Low quality print media; Thermal head dirty or damagedUse recommended print media; Contact service personnel for thermal head inspection/cleaning

9. Specifications

FeatureSpecification
Model NumberUPD897MD
Printing TechnologyDirect Thermal Printing
Printer OutputMonochrome (Black & White)
Print Resolution325 dpi
GradationTrue 256 gray balance
Print SpeedApprox. 2.0 seconds (High Speed Mode)
Connectivity TechnologyUSB 2.0 High Speed Interface, Analog
Supported Media SizesA6
Compatible Print MediaUPP-110HG (High Gloss), UPP-110HD (High Density), UPP-110S (Standard)
Power Requirements100 to 240 V AC; 50/60Hz; 1.5A to 0.8A
Dimensions (W x H x D)17 x 12 x 12 inches (approximate)
Weight9.45 pounds (approximate)
Memory Storage Capacity64 MB
Included ComponentsDigital USB Adapter
Specific UsesMedical Imaging and Scanning
Safety ComplianceUL 60950-1 Listed; CSA C22.2 NO. 60950-1; UL60601-1 Listed; CSA No. 60601-1

10. Warranty Information

This product comes with a 30-day warranty from the date of purchase. This warranty covers manufacturing defects under normal use. It does not cover damage caused by misuse, accidents, unauthorized modifications, or use of non-approved consumables. Please retain your proof of purchase for warranty claims.

11. Customer Support

For technical assistance, troubleshooting beyond this manual, or warranty inquiries, please contact Sony customer support. Refer to the official Sony website or product documentation for the most current contact information.

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