Introduction
The Chattanooga Theratherm Digital Moist Heating Pad is designed for home use to provide temporary relief from pain associated with muscle spasms and inflammation caused by strain and tension. This device features a digital hand control for precise temperature and treatment time settings, along with a lockout mode to prevent accidental changes during therapy. The therapeutic temperature range is between 88°F and 166°F, with treatment times configurable from 1 to 60 minutes. The unit includes a soft flannel cover for comfort.

This image displays the Chattanooga Theratherm Automatic Moist Heat Pack. The product includes a white flannel heating pad with an attached digital hand control unit. In the background, the product's orange and white packaging box is visible, showing an illustration of a person using the heat pack on their lower back.
Important Safety Information
WARNING: This is an electric heating pad that operates at high temperatures. Adherence to the following safety guidelines is crucial to prevent injury or damage:
- Never leave the pad unattended while in use.
- Always place the pad on a flat, heat-resistant surface.
- Do not use the pad on or near flammable materials.
- Keep the pad away from children and pets.
- Do not use the pad if the cord is damaged or if the pad has been dropped or punctured.
- Always unplug the pad when not in use.
- If the pad becomes hotter than expected, unplug it immediately and discontinue use.
- Always follow the instructions provided with the pad.
- Consult the manufacturer if you have any questions or concerns about the safe use of this product.
Statements regarding dietary supplements have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition.
Indications for Use
This device is indicated for temporary pain relief.
Setup
- Unpack the Theratherm Automatic Moist Heat Pack and its components.
- Ensure the flannel cover is properly placed over the heating pad.
- Place the heating pad on a flat, stable, and heat-resistant surface where it will be used.
- Plug the power cord into a standard electrical outlet.
Operating Instructions
Follow these steps to operate your Theratherm Digital Moist Heating Pad:
- Set Temperature and Time: Use the digital hand control to program your desired temperature (between 88°F and 166°F) and treatment time (between 1 and 60 minutes). Refer to the specific controls on your device for button functions.
- Activate Lockout Mode: Once your settings are configured, activate the lockout mode to prevent accidental changes during your therapy session.
- Apply Heat Pack: Carefully place the moist heat pack on the affected area requiring temporary pain relief.
- Monitor and Adjust: Monitor your comfort level during use. If the pad feels too hot, reduce the temperature or discontinue use. The device will automatically shut off after the set treatment time.
Care and Maintenance
- Cleaning: Unplug the unit before cleaning. The flannel cover can typically be removed and hand-washed with mild soap and water, then air-dried. Do not immerse the heating pad or digital control unit in water. Wipe the heating pad surface with a damp cloth if necessary, ensuring it is completely dry before next use.
- Storage: Store the heating pad in a cool, dry place when not in use. Avoid folding the pad tightly or placing heavy objects on it, which could damage internal components.
- Inspection: Regularly inspect the power cord and the heating pad for any signs of wear, cuts, or damage. If any damage is observed, discontinue use immediately and contact customer support.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not turn on. | Not plugged in, power outlet issue, or damaged cord. | Ensure the power cord is securely plugged into a functional outlet. Check for power at the outlet. Inspect the cord for damage; if damaged, discontinue use. |
| Pad is not heating. | Incorrect temperature setting, lockout mode active, or internal malfunction. | Verify temperature settings on the digital control. Ensure lockout mode is not preventing operation. If issues persist, contact customer support. |
| Pad feels too hot. | Temperature set too high. | Immediately unplug the device. Reduce the temperature setting before next use. Always start with a lower temperature and gradually increase as needed. |
| Error code displayed (e.g., E1). | Internal fault or sensor issue. | Unplug the device and wait a few minutes, then plug it back in. If the error persists, contact customer support with the specific error code. |
Specifications
| Product Dimensions | 16 x 12 x 4 inches |
| Item Weight | 4.12 Pounds (1.87 Kilograms) |
| Model Number | 1032 |
| Brand | Chattanooga |
| Material | Flannel |
| Special Feature | Automatic Shut Off |
| Therapeutic Temperature Range | 88°F to 166°F |
| Treatment Time Range | 1 to 60 minutes |
| First Available | March 10, 2009 |
Warranty and Support
For warranty information, technical support, or to inquire about replacement parts, please contact Chattanooga customer service. Details regarding the specific warranty period and terms are typically included with your product packaging or can be found on the official Chattanooga website.
Please have your model number (1032) and purchase date available when contacting support.





