1. Product Overview
The Racold Eterno 2 is a 15-liter, 2 kW vertical wall-mounted storage water heater designed for efficient and reliable hot water supply. This 5-star rated appliance features advanced technology for durability and energy efficiency.
Figure 1: Front view of the Racold Eterno 2 Water Heater.
2. Safety Information
Your Racold Eterno 2 water heater is equipped with multiple safety features to ensure secure operation:
- High-tech Adjustable Thermostat: Allows precise temperature control and prevents overheating.
- Cut-out Mechanism: Automatically shuts off power in case of abnormal temperature rise.
- Multi-function Safety Valve: Protects against excessive pressure build-up within the tank.
- Special Anode: Utilizes an electrolytic process to protect the heating element from corrosion, extending product life.
Always ensure proper grounding and professional installation to prevent electrical hazards.
3. Installation
The Racold Eterno 2 is designed for vertical wall mounting. Due to its high pressure withstanding capacity, it is suitable for high-rise buildings and applications requiring high-pressure pumps.
3.1 Mounting Guidelines
- Select a sturdy wall capable of supporting the water heater's weight when full.
- Ensure adequate clearance around the unit for maintenance and air circulation.
- Mount the unit vertically as indicated by the design.
3.2 Plumbing and Electrical Connections
- Connect the cold water inlet and hot water outlet pipes securely.
- Install the multi-function safety valve on the cold water inlet.
- Ensure all plumbing connections are leak-free.
- Connect the water heater to a dedicated 230 Volt, 2000 Watt electrical circuit with proper earthing.
- It is highly recommended that installation be performed by a qualified technician.
Figure 2: Racold Eterno 2 Water Heater installed in a bathroom setting.
4. Operation
Operating your Racold Eterno 2 water heater is straightforward. The unit features a temperature regulator for user-defined hot water settings.
4.1 Initial Start-up
- Ensure the water heater is completely filled with water before switching on the power. Open a hot water tap to allow air to escape until water flows steadily.
- Plug in the power cord or switch on the dedicated electrical supply.
- Adjust the temperature regulator knob to your desired setting. The indicator light will illuminate, signifying that the heating process has begun.
4.2 Temperature Regulation
The temperature regulator allows you to set the water temperature according to your preference. Turning the knob towards the 'Max' setting will increase the water temperature, while turning it towards 'Min' will decrease it.
4.3 Smart Bath Logic
The water heater incorporates a 'Smart Bath Logic' feature, which helps optimize energy consumption. This intelligent function contributes to saving up to 30% electricity by managing the heating cycle efficiently.
5. Maintenance
Regular maintenance ensures the longevity and efficient performance of your Racold Eterno 2 water heater.
- Titanium Enamelled Heating Element: This advanced heating element is designed to resist scale formation and corrosion, contributing to longer life and consistent heating.
- Unique Polymer Protective Coating Technology: The inner tank features a special coating that enhances its resistance to corrosion and extends its lifespan.
- Periodic Inspection: Annually inspect the safety valve for proper operation. Consult a qualified technician for internal tank inspection and descaling, especially in areas with hard water.
- Cleaning: Clean the exterior of the water heater with a soft, damp cloth. Do not use abrasive cleaners or solvents.
6. Troubleshooting
This section provides solutions for common issues you might encounter.
- No Hot Water: Check if the power supply is on. Ensure the thermostat is set correctly. If the issue persists, the heating element or thermostat may require professional inspection.
- Water Not Hot Enough: Adjust the temperature regulator to a higher setting. Allow sufficient time for the water to heat.
- Leakage: Turn off the water supply and power immediately. Check all plumbing connections for tightness. If the leak is from the tank, contact customer support.
- Unusual Noise: Minor noises during heating are normal. Loud or persistent noises may indicate scale build-up or a faulty component. Contact customer support for assistance.
For any complex issues or repairs, always contact authorized service personnel.
7. Specifications
Figure 3: Dimensions of the Racold Eterno 2 Water Heater.
| Feature | Detail |
|---|---|
| Brand | Racold |
| Model Number | Eterno 2 15V |
| Capacity | 15 Liters |
| Wattage | 2000 Watts |
| Voltage | 230 Volts |
| Product Dimensions (W x H) | 31W x 56.5H Centimeters |
| Item Depth | 29.5 Centimeters |
| Item Weight | 8 kg |
| Mounting Type | Vertical Wall Mounted |
| Special Features | Rustproof, High Water Pressure Protection, Low power consumption, Durable |
| Efficiency | Energy efficient (5 Star rated) |
| Color | White and Metallic Blue |
| Manufacturer | M.B. Deco International |
Figure 4: Water Heater Capacity Guide.
8. What's in the Box
Upon unpacking, you should find the following items:
- Racold Eterno 2 Water Heater Unit
- User Manual
- Warranty Card
9. Warranty and Support
The Racold Eterno 2 water heater comes with a standard brand warranty of 2 years. Please refer to the included warranty card for specific terms and conditions.
For any service requests, complaints, or technical support, please contact the Racold service center in your region. The jurisdiction for all legal claims will be Alwar (Rajasthan).
Please note: This product is non-returnable. For detailed information on EMI options, replacement policy, and further product details, please visit the product detail page on the retailer's website.
