1. Introduction
This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your H.Koenig SWR28 Robot Vacuum Cleaner. The SWR28 is designed to simplify your cleaning routine with intelligent navigation, obstacle detection, and automatic charging capabilities. Please read this manual thoroughly before first use and retain it for future reference.
2. Important Safety Instructions
To reduce the risk of injury or damage, always observe basic safety precautions when using your robot vacuum cleaner.
- Read all instructions before operating the appliance.
- This appliance is for indoor use only. Do not use outdoors or on wet surfaces.
- Do not allow children to play with the appliance. Supervise children and pets when the robot is operating.
- Remove any loose cables, small objects, or fragile items from the floor before operation to prevent entanglement or damage.
- Do not operate the robot near open flames or heat sources.
- Ensure the charging station is placed on a flat, stable surface and is not obstructed.
- Use only the original power adapter and charging station provided with the appliance.
- Do not handle the appliance or charger with wet hands.
- Turn off the robot and unplug it from the charging station before cleaning or performing maintenance.
- Do not use the robot to pick up large debris, liquids, burning or smoking materials.
3. Product Components
Familiarize yourself with the parts of your H.Koenig SWR28 Robot Vacuum Cleaner and its accessories.
- H.Koenig SWR28 Robot Vacuum Cleaner Unit
- Charging Station
- Power Adapter
- Remote Control
- Virtual Wall Unit
- Side Brushes (2 pairs)
- Central Brush
- HEPA Filters (2)
- Mop Pads (2)
- Cleaning Tool

Image 3.1: H.Koenig SWR28 Robot Vacuum Cleaner with its virtual wall accessory.

Image 3.2: Overview of the H.Koenig SWR28 Robot Vacuum Cleaner and its various accessories, including the charging station and remote control.
4. Initial Setup
4.1 Unpacking and Battery Installation
- Carefully remove all components from the packaging.
- Locate the battery compartment on the underside of the robot. Install the rechargeable battery pack (often a green-wrapped unit) as indicated by the markings. Ensure it is securely connected.
- Attach the two side brushes by pressing them onto their respective posts on the underside of the robot until they click into place.

Image 4.1: The underside of the robot vacuum, illustrating the central brush and the two side brushes.
4.2 Placing the Charging Station
- Place the charging station against a wall in an open area, ensuring there are no obstacles within 1 meter (3 feet) to either side and 2 meters (6 feet) in front.
- Plug the power adapter into the charging station and then into a wall outlet. Ensure the indicator light on the charging station illuminates.
4.3 Initial Charging
- Place the robot onto the charging station, aligning its charging contacts with those on the station. The robot will emit a sound and the LCD display will show charging status.
- Allow the robot to charge completely for 3 to 5 hours before its first use. A full charge is indicated on the LCD display.
5. Operating Your Robot Vacuum
5.1 Power On/Off
- To power on, press the 'AUTO' button on the robot or the remote control. The LCD display will activate.
- To power off, press and hold the 'AUTO' button on the robot until the display turns off, or use the power button on the remote control.
5.2 Cleaning Modes
The SWR28 offers several cleaning modes:
- Auto Mode: Press 'AUTO' on the robot or remote. The robot will automatically clean based on its environment, switching between different patterns.
- Spot Mode: Press 'SPOT' on the robot or remote. The robot will clean a concentrated area in a spiral pattern, useful for localized dirt.
- UV Mode: Press 'UV' on the robot or remote. Activates the UV lamp for sterilization during cleaning.

Image 5.1: Top view of the H.Koenig SWR28, showing the control panel with AUTO, SPOT, and UV buttons, and the LCD display.
5.3 Scheduling Cleaning
You can program the robot to clean at specific times using the remote control.
- Ensure the robot is fully charged and on its charging station.
- Use the 'SET' button on the remote control to enter scheduling mode.
- Use the arrow buttons to set the desired cleaning time and day (e.g., MON, TUE, WED/UV, THU, FRI, SAT/V, SUNDOCK).
- Confirm your settings. The robot will start cleaning automatically at the programmed time.

Image 5.2: The remote control for the H.Koenig SWR28, featuring buttons for scheduling, cleaning modes, and manual navigation.
5.4 Virtual Wall Function
The virtual wall unit creates an invisible barrier that the robot will not cross, allowing you to restrict cleaning to specific areas.
- Insert batteries into the virtual wall unit.
- Place the virtual wall unit on the floor at the entrance of the area you wish to block. Ensure the infrared beam faces the desired direction.
- Turn on the virtual wall unit. The robot will detect the barrier and avoid entering the restricted zone.
5.5 Automatic Return to Base
When the battery level is low, or after completing a cleaning cycle, the robot will automatically return to its charging station to recharge.
6. Maintenance and Cleaning
Regular maintenance ensures optimal performance and extends the lifespan of your robot vacuum cleaner.
6.1 Emptying the Dustbin
- Press the dustbin release button and remove the dustbin from the robot.
- Open the dustbin lid and empty its contents into a trash can.
- Rinse the dustbin with water if necessary, ensuring it is completely dry before reinserting.
6.2 Cleaning Filters
- Remove the HEPA filter from the dustbin.
- Tap the filter gently to remove dust and debris. Do not wash HEPA filters with water.
- Replace the HEPA filter every 3-6 months, depending on usage.
6.3 Cleaning Brushes
- Remove the side brushes by pulling them upwards. Remove any hair or debris wrapped around them.
- Remove the central brush cover and then the central brush. Use the provided cleaning tool to cut and remove tangled hair or fibers.
- Reinstall all brushes securely.
6.4 Cleaning Sensors
Wipe the anti-drop sensors (located on the bottom of the robot) and obstacle detection sensors (located on the bumper) with a clean, dry cloth to ensure proper function.
6.5 Mop Pad Maintenance
If using the mop function, remove the mop pad after each use, clean it with water, and allow it to air dry completely before reattaching.
7. Troubleshooting Guide
Refer to this section for solutions to common issues you might encounter.
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot does not turn on. | Battery not installed or low charge. | Ensure battery is correctly installed. Place robot on charging station for 3-5 hours. |
| Robot does not charge. | Charging contacts are dirty or charging station is unplugged. | Clean charging contacts on both robot and station. Ensure charging station is plugged in and powered. |
| Robot gets stuck frequently. | Loose cables, rugs with long fringes, or obstacles. | Clear the cleaning area of cables, small objects, and thick rugs. Use the virtual wall to block problematic areas. |
| Reduced suction power. | Dustbin is full, filters are clogged, or brushes are tangled. | Empty the dustbin. Clean or replace filters. Clean the central and side brushes. |
| Robot makes excessive noise. | Brushes are tangled or foreign objects are caught. | Inspect and clean all brushes. Remove any foreign objects. |
| Robot does not return to charging station. | Charging station is obstructed or out of range. | Ensure the charging station is in an open area. Manually place the robot on the station if needed. |
8. Technical Specifications
| Feature | Specification |
|---|---|
| Model Number | SWR28 |
| Brand | H.Koenig |
| Battery Type | Lithium-ion |
| Battery Autonomy | Up to 90 minutes (1.5 hours) |
| Charging Time | 3 to 5 hours |
| Filter Type | HEPA |
| Noise Level | 60 Decibels |
| Control Method | Push Button, Remote Control |
| Weight | 3.2 Kilograms |
| Special Features | Bagless, Obstacle & Drop Detection, Automatic Return to Base, Weekly Scheduling, Virtual Wall, UV Lamp |
9. Warranty and Support
9.1 Manufacturer's Warranty
The H.Koenig SWR28 Robot Vacuum Cleaner comes with a 1-year manufacturer's warranty. Please retain your proof of purchase for warranty claims.
9.2 Spare Parts Availability
Spare parts for the SWR28 model are typically available for up to 2 years from the date of purchase.
9.3 Customer Support
For technical assistance, warranty claims, or to inquire about spare parts, please contact H.Koenig customer service through their official website or the retailer where the product was purchased. Always provide your model number (SWR28) and proof of purchase when seeking support.