1. Introduction
This manual provides comprehensive instructions for the NEC Dterm25HM T-5620 business phone. Please read this manual carefully before use to ensure proper operation and to prevent damage to the device. Keep this manual for future reference.
2. Safety Information
- Professional Installation Required: As this is a business phone product, professional telephone installation work is required. Attempting self-installation without proper knowledge may lead to malfunction or damage.
- Compatibility: Business phone products may not function if there is no compatibility between units or systems. Ensure your system is compatible with the NEC Dterm25HM T-5620.
- Power Source: Use only the specified power source. Do not overload electrical outlets.
- Liquid Exposure: Do not expose the phone to water or other liquids. If liquid enters the phone, disconnect it immediately and contact a service professional.
- Ventilation: Ensure proper ventilation around the phone. Do not block ventilation openings.
3. Setup
The NEC Dterm25HM T-5620 business phone requires professional installation. The following steps outline the general setup process, but should be performed by a qualified technician.
- Unpacking: Carefully remove all components from the packaging.
- Connection to Telephone Line: Connect the phone to the appropriate telephone line jack using the provided cable. This connection is typically part of a larger business phone system.
- Power Connection: Connect the power cord securely to the phone and then to a suitable power outlet.
- System Configuration: The phone will need to be configured within your existing business phone system by a technician to ensure full functionality.

Front view of the NEC Dterm25HM T-5620 corded business phone, showing the handset, keypad, and display area.
4. Operating Instructions
4.1 Making a Call
- Lift the handset.
- Listen for a dial tone.
- Dial the desired number using the single keypad.
- Wait for the call to connect.
4.2 Receiving a Call
- When the phone rings, lift the handset.
- Begin your conversation.
- To end the call, replace the handset.
4.3 Caller ID
The NEC Dterm25HM T-5620 supports Caller ID. When an incoming call is received, the caller's information (if available) will be displayed on the phone's screen before you answer.
5. Maintenance
Proper maintenance ensures the longevity and optimal performance of your phone.
- Cleaning: Clean the phone's surface with a soft, dry cloth. Do not use liquid cleaners, abrasive materials, or chemical solvents, as these can damage the finish or internal components.
- Storage: If storing the phone for an extended period, disconnect it from the power source and telephone line. Store in a cool, dry place away from direct sunlight.
- Handling: Handle the phone with care. Avoid dropping it or subjecting it to strong impacts.
6. Troubleshooting
If you encounter issues with your NEC Dterm25HM T-5620, refer to the following common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Phone does not power on. | Power cord is disconnected or faulty. | Check that the power cord is securely connected to the phone and a working power outlet. |
| No dial tone. | Telephone line is disconnected or faulty. System incompatibility. | Verify the telephone line connection. Contact your system administrator or service provider to confirm system compatibility. |
| Cannot make or receive calls. | Incorrect system configuration. Line issue. | Contact your system administrator or a qualified technician to check system configuration and line status. |
If the problem persists after attempting these solutions, please contact your service provider or a qualified technician for assistance.
7. Specifications
- Brand: Dterm25HM
- Manufacturer: NEC
- Product Model Number: T-5620
- Phone Type: Corded
- Power Source: Corded Electric
- Dialer Type: Single Keypad
- Answering System Type: Digital
- Caller ID: Yes
- Battery Use: No
- Approximate Package Dimensions: 24.3 x 19.8 x 9.9 cm
- Approximate Item Weight: 1.09 kg
8. Warranty and Support
For information regarding the warranty period, terms, and conditions for your NEC Dterm25HM T-5620 business phone, please refer to the documentation provided at the time of purchase or contact your seller or NEC customer support directly. Support contact details can typically be found on the manufacturer's official website or within your purchase agreement.





