Craftmade C3-PW

Craftmade C3-PW Westminster Decorative 3 Tube Short Door Chime

Instruction Manual

1. Introduction

Thank you for choosing the Craftmade C3-PW Westminster Decorative 3 Tube Short Door Chime. This elegant door chime is designed to provide a distinctive sound for your home's entryways. This manual provides essential information for the safe installation, proper operation, and routine maintenance of your new door chime. Please read these instructions thoroughly before installation and retain them for future reference.

Craftmade C3-PW Westminster Decorative 3 Tube Short Door Chime, Pewter finish

Image 1: The Craftmade C3-PW Westminster Decorative 3 Tube Short Door Chime, showcasing its pewter finish and three chime tubes.

2. Safety Information

WARNING: Risk of Electric Shock. Always disconnect power at the circuit breaker before installing or servicing the door chime.

  • Ensure all wiring is performed by a qualified electrician or in accordance with local electrical codes.
  • Use only a 16 Volt Transformer for power supply. Using an incorrect voltage transformer can damage the unit or create a fire hazard.
  • All wiring must be at least 18 Gauge Wire.
  • This door chime is UL Approved for INDOOR Locations only. Do not install in outdoor or damp environments.
  • Do not attempt to modify or repair the unit yourself. Refer all servicing to qualified personnel.

3. Package Contents

  • Craftmade C3-PW Westminster Decorative 3 Tube Short Door Chime Unit
  • Mounting Hardware (screws, anchors)
  • Instruction Manual

Note: A 16 Volt transformer and doorbell push buttons are sold separately and are required for operation.

4. Specifications

Model Number C3-PW
Dimensions (H x W x L) 16.75 inches x 10 inches x 4.25 inches
Weight 7.05 lbs
Finish Pewter
Sound Options 8 or 4 Note Setting (Front Door), 1 Note (Second & Third Door)
Power Requirement 16 Volt Transformer (not included)
Wiring Requirement Minimum 18 Gauge Wire
Location Rating UL Approved for Indoor Locations

5. Setup and Installation

Before beginning installation, ensure power is disconnected at the circuit breaker to avoid electrical shock. Gather all necessary tools, including a screwdriver, wire strippers, and a voltage tester.

5.1 Mounting the Chime Unit

  • Select a suitable indoor location for the chime unit. The unit is designed for Horizontal Hanging Position.
  • Mark the desired mounting points on the wall using the chime unit as a template.
  • Drill pilot holes if necessary and secure the chime unit to the wall using the provided mounting hardware. Ensure it is firmly attached.
Diagram showing the dimensions of the Craftmade C3-PW door chime: 16.75 inches high and 10.00 inches wide.

Image 2: Dimensional diagram of the chime unit, indicating a height of 16.75 inches and a width of 10.00 inches, useful for planning installation space.

5.2 Wiring the Chime Unit

Important: All wiring must be at least 18 Gauge Wire. A 16 Volt Transformer is required.

  • Identify the terminals on the chime unit for the front door, second door (if applicable), third door (if applicable), and transformer.
  • Connect the wires from your doorbell push buttons to the corresponding door terminals on the chime unit.
  • Connect the wires from your 16 Volt transformer to the transformer terminals on the chime unit.
  • Ensure all connections are secure and insulated to prevent short circuits.
  • If wiring multiple chimes, ensure proper gauge wire is used for all connections between chimes.

5.3 Power Restoration and Testing

  • Once all connections are made and secured, restore power at the circuit breaker.
  • Test each doorbell push button to ensure the chime sounds correctly.

6. Operating Instructions

The Craftmade C3-PW door chime offers distinct sounds for different entryways.

  • Front Door: When the front doorbell button is pressed, the chime will play either an 8-note or 4-note melody. The specific setting is determined by the internal wiring or jumper settings (refer to installation diagrams if provided with the unit for specific jumper settings).
  • Second and Third Doors: When the second or third doorbell button (e.g., side door, back door) is pressed, the chime will play a single note to differentiate it from the front door.

No user interaction is required for daily operation once installed and configured.

7. Maintenance

The Craftmade C3-PW door chime requires minimal maintenance to ensure long-lasting performance.

  • Cleaning: Periodically wipe the exterior of the chime unit with a soft, dry cloth to remove dust and dirt. Avoid using abrasive cleaners or solvents, as these can damage the finish.
  • Inspections: Annually, or if issues arise, inspect the wiring connections at the chime unit and transformer to ensure they are secure and free from corrosion. Ensure the chime unit is still firmly mounted.
  • Environment: Ensure the chime remains in an indoor, dry environment as it is not rated for outdoor or damp conditions.

8. Troubleshooting

If you experience issues with your Craftmade C3-PW door chime, consult the following table for common problems and solutions.

Problem Possible Cause Solution
Chime does not sound at all.
  • No power to the chime.
  • Loose or incorrect wiring.
  • Faulty doorbell button.
  • Faulty transformer.
  • Check circuit breaker.
  • Verify all wiring connections are secure and correct (16V transformer, 18 gauge wire).
  • Test doorbell button for continuity.
  • Test transformer output voltage.
Chime sounds weak or distorted.
  • Underpowered transformer.
  • Loose wiring connections.
  • Internal chime mechanism issue.
  • Ensure a 16 Volt transformer is used.
  • Check and tighten all wiring connections.
  • If problem persists, contact customer support.
Chime rings continuously.
  • Stuck doorbell button.
  • Short circuit in wiring.
  • Inspect doorbell buttons for sticking.
  • Check wiring for any exposed wires touching each other or metal surfaces.

9. Warranty Information

For specific warranty details regarding your Craftmade C3-PW Westminster Decorative 3 Tube Short Door Chime, please refer to the warranty card included with your purchase or visit the official Craftmade website. Warranty terms typically cover defects in materials and workmanship for a specified period from the date of purchase.

10. Support

If you require further assistance, have questions not covered in this manual, or need to report a defect, please contact Craftmade customer service. Have your model number (C3-PW) and proof of purchase ready when contacting support.

Craftmade Customer Service: Refer to your product packaging or the official Craftmade website for current contact information.

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