Introduction
The WIDEX RC-DEX is a compact and user-friendly remote control designed for use with wireless Widex hearing aids. It allows users to discreetly adjust volume and switch between hearing aid programs, enhancing control over their listening experience in various environments.
Important Safety Information
- Professional Pairing Required: This unit must be paired with your hearing aids by a qualified Widex professional before use. Attempting to use the device without proper pairing will result in non-functionality. Consult the Widex website to locate a professional near you.
- Battery Safety: The device requires 1 Lithium Ion battery (CR2032, 3V). Ensure correct battery insertion and dispose of used batteries responsibly. Keep batteries out of reach of children.
- Hygiene: Due to hygiene reasons, returns of this product are typically not accepted once opened.
Product Overview
The RC-DEX remote control features a simple design with three primary buttons for easy operation.
Image: The WIDEX RC-DEX remote control, its user instructions manual, and a packaged CR2032 3V lithium battery. The remote control is silver-grey with a central rocker button for volume control (plus and minus) and a smaller button below for program changes. The manual is white with black text, displaying "DEX A WIRELESS WORLD USER INSTRUCTIONS RC-DEX REMOTE CONTROL WIDEX". The battery is in a red and purple blister pack labeled "AGFAPHOTO CR2032 3V LITHIUM".
Components:
- Volume Control Buttons: Marked with '+' (increase) and '-' (decrease).
- Program Change Button: Located below the volume control.
- Battery Compartment: Located on the back of the device.
- Lanyard Loop: For attaching to a key ring or lanyard.
Setup
1. Battery Installation
- Locate the battery compartment on the back of the RC-DEX.
- Open the compartment cover.
- Insert one CR2032 3V Lithium Ion battery, ensuring the correct polarity (+/-).
- Close the battery compartment cover securely.
2. Pairing with Hearing Aids
Important: The RC-DEX remote control requires professional pairing with your specific Widex wireless hearing aids. This process cannot be performed by the user. Please contact a Widex hearing aid professional to have your RC-DEX paired correctly. They will ensure the remote control is synchronized to your hearing aids for optimal functionality.
Operation
Once paired, the RC-DEX allows for quick and discreet adjustments to your hearing aids.
Adjusting Volume:
- Press the '+' button to increase the volume of your hearing aids.
- Press the '-' button to decrease the volume of your hearing aids.
Changing Programs:
- Press the central program change button (located below the volume rocker) to cycle through your pre-programmed hearing aid settings.
- Each press will advance to the next program (e.g., Universal, Party, Urban, Music, Quiet). Your hearing aids may announce the program change.
Operating Range:
The RC-DEX operates within a maximum range of 1 meter from your hearing aids using infrared connectivity.
Maintenance
Cleaning:
- Wipe the RC-DEX with a soft, dry cloth.
- Do not use cleaning solvents, liquids, or abrasive materials.
Battery Replacement:
When the remote control's functionality diminishes or stops responding, it is likely time to replace the CR2032 3V Lithium Ion battery. Follow the battery installation steps outlined in the "Setup" section.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Remote control does not work. | Battery is dead or incorrectly inserted. | Replace the battery (CR2032) or check its polarity. |
| Remote control does not affect hearing aids. | Not paired with hearing aids, or out of range. | Ensure the RC-DEX is within 1 meter of your hearing aids. If still not working, contact a Widex professional for pairing verification. |
| Volume or program changes are inconsistent. | Weak battery or interference. | Replace the battery. Ensure no obstructions between the remote and hearing aids. |
Specifications
- Model Name: RC-DEX
- Item Model Number: WIDEX Remote Control RC-DEX
- Manufacturer: WIDEX
- Product Dimensions: 4.41 x 1.34 x 1.34 inches
- Item Weight: 3.53 ounces (100 Grams)
- Battery Type: 1 x CR2032 3V Lithium Ion battery required
- Connectivity Technology: Infrared
- Maximum Range: 1 Meter
- Compatible Devices: Widex Hearing Aids
- Controller Type: Button Control
- Button Quantity: 3
- Additional Features: Ergonomic
Warranty and Support
For warranty information, technical support, or professional assistance with pairing your RC-DEX remote control, please contact your authorized Widex hearing aid professional or visit the official Widex website. Ensure all service and repairs are performed by qualified personnel.