1. Product Overview
The SINGCALL Wireless Calling System APE560 is a single call button designed to facilitate efficient communication between guests or customers and service staff. This button is an integral part of a larger wireless calling system and cannot be used alone. It requires a compatible receiver (e.g., SINGCALL Watch Receiver APE6600 or Display Receiver APE9300) to function. When pressed, the button sends a signal to the receiver, which then displays the corresponding call number, alerting staff that service is required.
This system is ideal for various service environments, including restaurants, cafes, hotels, food courts, and foot spas, enhancing service efficiency and customer satisfaction.
Image: The SINGCALL Wireless Calling System APE560 single call button in brown, viewed from the top.
Image: Restaurant staff demonstrating the efficient service enabled by the SINGCALL wireless paging system.
2. Setup and Installation
The APE560 call button is designed for easy setup. Ensure you have a compatible SINGCALL receiver before proceeding.
2.1 Battery Installation/Replacement
The call button is powered by a CR2 battery. Follow these steps to install or replace the battery:
- Step 1: Separate the Base
Push the top part of the call button to the right to detach it from its base. - Step 2: Remove Screws
Use a small screwdriver to remove the screws securing the internal components. - Step 3: Change Batteries
Carefully remove the old CR2 battery and insert a new one, ensuring correct polarity. Then, reassemble the button by replacing the screws and reattaching the top to the base.
Image: Pushing the call button to the right to separate the base.
Image: Using a screwdriver to access the battery compartment.
Image: Replacing the CR2 battery.
2.2 Placement
Place the call button in an easily accessible location for guests or customers, such as on a table, counter, or near a service area. Ensure it is within the operating range of your SINGCALL receiver.
3. Operating Instructions
Using the SINGCALL APE560 call button is straightforward:
- Initiating a Call: When service is required, the user should press the 'Call' button firmly.
- Signal Transmission: The button will transmit a wireless signal to the paired SINGCALL receiver. A red light on the button may blink to indicate activation.
- Receiver Notification: The receiver will display the unique number associated with the call button, alerting the service staff.
Important Note on Press Duration:
For reliable signal transmission, ensure the button is pressed for at least one second. A quick press, even if the red light blinks, may not always send the message to the receiver. A sustained press ensures the signal is properly sent.
Image: A customer pressing the call button, and the receiver displaying the call number.
3.1 Operating Range
The effective operating range of the SINGCALL Wireless Calling System APE560 varies depending on the environment:
- Indoor Range: Up to 130-200 feet (40-60 meters)
- Outdoor Range: Up to 1600-2600 feet (500-800 meters)
Image: Visual representation of the indoor operating range.
Image: Visual representation of the outdoor operating range.
4. Maintenance
To ensure the longevity and optimal performance of your SINGCALL APE560 call button, follow these maintenance guidelines:
- Cleaning: Wipe the surface of the button with a soft, damp cloth. Avoid using harsh chemicals or abrasive cleaners, as these can damage the material.
- Battery Check: Regularly check the battery life. If the button's response becomes inconsistent or the indicator light fails to illuminate, it may be time to replace the CR2 battery as described in Section 2.1.
- Environmental Protection: While the button is equipped with a waterproof base and designed to withstand temperature and humidity changes, avoid prolonged exposure to extreme conditions or direct submersion in water.
- Storage: If storing the button for an extended period, remove the battery to prevent leakage and potential damage. Store in a cool, dry place.
5. Troubleshooting
If you encounter issues with your SINGCALL APE560 call button, refer to the following troubleshooting tips:
| Problem | Possible Cause | Solution |
|---|---|---|
| Button pressed, but receiver does not display call number. | Button not pressed long enough. | Ensure the button is pressed firmly for at least one second. A quick press may not register. |
| Button indicator light does not illuminate. | Low or dead battery. | Replace the CR2 battery as per Section 2.1. |
| Call signal is inconsistent or weak. | Out of range or environmental interference. | Ensure the button is within the specified operating range of the receiver. Minimize obstructions like thick walls or metal structures. |
| Button is physically damaged or unresponsive. | Physical impact or internal component failure. | Inspect for visible damage. If damaged, replacement may be necessary. |
6. Specifications
Detailed specifications for the SINGCALL Wireless Calling System APE560 Single Call Button:
- Brand: SINGCALL
- Model Number: SC-560 (APE560)
- Manufacturer: Dongwei technology
- Item Weight: 1.76 ounces (0.05 Kilograms)
- Product Dimensions: 2.36 x 2.36 x 1.26 inches
- Color: Brown
- Material Type: Acrylonitrile Butadiene Styrene (ABS)
- Batteries: 1 CR2 battery required
- Features: Equipped with waterproof base, stable login mode, anti-temperature and humidity changes, number can be changed optionally with strong re-use ability.
Image: Dimensions of the SINGCALL receiver and call button.
Image: Components of the SINGCALL wireless receiver.
7. Warranty and Support
Specific warranty information for the SINGCALL Wireless Calling System APE560 is not provided in the product details. For warranty claims or detailed support, please refer to the documentation included with your purchase or contact SINGCALL customer service directly through their official website or the retailer where the product was purchased.
You can also visit the SINGCALL Store on Amazon for additional product information and support resources.
